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Hotel Arista

4.5 star property
VIP Access

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Photo gallery for Hotel Arista

Front of property – evening/night
3 bars/lounges, pub
Miscellaneous
Reception
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included

Explore the area

Map
2139 City Gate Ln, Naperville, IL, 60563
  • Chicago Premium Outlets
    ‪8 min drive‬
  • Riverwalk Park
    ‪9 min drive‬
  • Riverwalk
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Hotel Indigo Naperville Riverwalk by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1005)
The price is CHF 189
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Hotel Indigo Naperville Riverwalk by IHG

About this property

Hotel Arista

Suburban hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this hotel has a full-service spa and 3 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and free train station pick-up. Additionally, a fitness centre, a 24-hour business centre and a coffee shop/cafe are on-site.
Hotel Arista offers 144 accommodations with DVD players and video game consoles. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

This Naperville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Arista Spa and Salon - has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arista. During your stay, you'll be within walking distance of Topgolf. Enjoy features like free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Indulge with manicures and pedicures, aromatherapy or body treatments at Arista Spa and Salon -
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and yoga classes
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Topgolf and a few minutes from Odyssey Fun World
  • Free train station pick-up, train station drop-off and local-area shuttle service
Hotel Arista offers its guests a full-service spa and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 10000 square feet (929 square metres) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the luxury Hotel Arista. An area shuttle within 5.00 mi, A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Naperville hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
CheFigata – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
TheTap In Pub and Carvery – This pub serves lunch and dinner. Open selected days.
CityGate Grille – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Lavazza Naperville – This café serves breakfast, lunch and light fare. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free train station pick-up and drop-off shuttle
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 14 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 6 to 35 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • CheFigata
  • CityGate Grille
  • Lavazza Naperville
  • TheTap In Pub and Carvery

Things to do

  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • DVD player
  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium digital channels
  • DVD player
  • Video game console

Food and drink

  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 65
Late check-in fee for check-in between noon and 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay
  • Resort fee: USD 12.95 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 35 per person
  • Valet parking fee: USD 14 per night
  • Early check-in fee: USD 65 (subject to availability)
  • Late check-in fee for check-in between noon and 4:00 PM
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Hotel Arista offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Arista Citygate Centre
Arista Citygate Centre Naperville
Arista Hotel
Hotel Arista
Hotel Arista Citygate
Hotel Arista Citygate Centre
Hotel Arista Citygate Centre Naperville
Hotel Arista Naperville
Arista Naperville
Hotel Arista At Citygate Centre
Hotel Arista Hotel
Hotel Arista Naperville
Hotel Arista Hotel Naperville

Hotel Arista Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1007 reviews
Rating 8 - Good. 130 out of 1007 reviews
Rating 6 - Okay. 53 out of 1007 reviews
Rating 4 - Poor. 24 out of 1007 reviews
Rating 2 - Terrible. 21 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Seborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Dec 2024

8/10 Good

Linkong

Stayed 3 nights in Nov 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed our stay. Everyone was extremely friendly and professional. Our room was amazing. Spacious, clean, and very comfortable.
Stayed 1 night in Nov 2024

6/10 Okay

Keith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The decor of the hotel was modern and contemporary. Beyond that, I don’t believe it has the qualities of a 4 star hotel it claims to be. Upon arrival there was no one to greet us to help unload our luggage. Had to walk into the hotel and ask for a bellman. No attendants on duty ready to assist you. Elevator doors are quick to close causing doors to close on you before you have a chance to enter. Handicap sidewalk curbing blocked by hotel vehicles causing wheelchair access and access for mobility challenged customers difficult. There was no valet parking service available. These are traits I would expect from a 4 star hotel. Anticipating the needs of you customers should be a priority concern. I do not feel this hotel lives up to those expectations. There’s nothing offered here to distinguish this hotel beyond any chain hotels such as a Marriott or Hyatt Regency. It’s not worth the extra cost for the same basic amenities.
Stayed 1 night in Nov 2024

2/10 Terrible

Nicole

Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a great hotel and in a wonderful location. It was everything I thought it would be and more. I would definitely recommend this hotel to family and friends.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

KERRY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for shopping nearby Outlets
Great room for a girls trip for outlet shopping. Comfortably fit the 4 adults. Easy walk thru to the parking garage. Check in and out was seamless.
Stayed 2 nights in Nov 2024

10/10 Excellent

garrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic
Stayed 2 nights in Nov 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel that helped me set up a special night for my wife and I! Christopher was particularly excellent. He was a pleasure to work with!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Hotel/Room was very clean. We had breakfast room service - fair pricing, fast service and food was great.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sardor

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The retreat
It was a amazing timing witb my wife an we enjoyed her birthday their
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect weekend away.
We had a lovely time! Beautiful room. Luxurious bed. Enjoyed the attachment bar, restaurant and coffee shop. Convenient parking.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ferdinand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are cozy
Stayed 1 night in Nov 2024

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. The food is excellent and wait staff engaging.
Stayed 1 night in Nov 2024

10/10 Excellent

Keaton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Amenities
Love coming here. Beds are comfortable. Staff is friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Kierra

Stayed 1 night in Nov 2024

10/10 Excellent

Aleksandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Beautiful hotel located in a quiet and cute location. Lobby was very quiet and clean. Lots of great food/drink option within walking distance of hotel. Hotel staff was kind and accommodating. Hotel room was spacious, clean, and beautiful. Amazing experience and stay. 10/10. Will definitely come back.
Stayed 1 night in Nov 2024

10/10 Excellent

SANTHEBENNUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is not very convenient
Stayed 1 night in Nov 2024

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendell

..
Stayed 1 night in Nov 2024