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Hyatt House Chicago West Loop

3.5 star property

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Photo gallery for Hyatt House Chicago West Loop

City view from property
Exterior
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly

Explore the area

Map
105 N MAY STREET, Chicago, IL, 60607
  • United Center
    ‪2 min drive‬
  • Willis Tower
    ‪2 min drive‬
  • Michigan Avenue
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed (High Floor)

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Multiple Beds (High Floor)

Fridge, coffee/tea maker

Studio, Multiple Beds (High Floor)

  • City view
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor)

City view

Room, 2 Queen Beds (High Floor)

  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, Accessible (2 Queenbed & 1 Sofabed, Shower)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Kitchenette (2 Queenbed & 1 Sofabed)

Fridge, coffee/tea maker

Studio, Multiple Beds, Kitchenette (2 Queenbed & 1 Sofabed)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Room, 2 Queen Beds, Accessible (Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Kitchenette

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (High Floor)

  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • City view
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • City view
  • 16.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt House Chicago West Loop

Hotel with free breakfast, near United Center
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt House Chicago West Loop offers 260 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt House Chicago West Loop. During your stay, you're just a quick walk from Union Park. You'll find features such as free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and 2 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the breakfast
  • 14 minutes by foot from University of Illinois Chicago and a 2-minute drive from United Center
  • Pets welcome for a fee (restrictions apply)
Hyatt House Chicago West Loop offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 2 meeting rooms are available. A terrace, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt House Chicago West Loop. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
On-site venue – bar.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 68 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 18 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 68 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD200 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
Property Registration Number 60607

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop CHICAGO
CHICAGO Hyatt House Chicago West Loop Hotel
Hotel Hyatt House Chicago West Loop
Hyatt House Chicago West Loop CHICAGO
Hyatt House Hotel
Hyatt House
Hyatt House Chicago West Loop
Hyatt House Chicago West Loop Hotel
Hyatt House Chicago West Loop Chicago
Hyatt House Chicago West Loop Hotel Chicago

Hyatt House Chicago West Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1003 reviews
Rating 8 - Good. 182 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 46 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect.

The hotel was nice and clean. The room was nice. The only issue that I had was that the mattress on the bed looked old.
Stayed 3 nights in Feb 2025

6/10 Okay

Jane

Travelled with family
Disliked: Staff & service
The above rating is not for the property--it's for the staff who tried to check us in. Since they were overbooked, we had to be "walked" to another Hyatt property. If the check in clerk had explained that when you get "walked" to another hotel, you are required to return to the original hotel after the first night. (BTW, we were traveling with my 90 year old mother-in-law who has mobility issues, and I would DEFINITELY remember if they told us to return the next day.) We were not told to return and wrongly stayed at the new hotel, which caused a billing nightmare. My son already paid Expedia, but we were charged again for the stay. Most of the charges fell off the credit card within 5 days, but 2 had stuck until we called the hotel to remove the last 2 pending charges. It took over 2 weeks to finally get this situation resolved! We were told by the Hyatt staff at the original hotel that using a 3rd party for booking rooms is not ideal since you don't have the ability to check actual room availability. That disconnect is very bad and discourages me from using a 3rd party reservation service, preferring to go directly with the hotel for a reservation.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Perfect hotel for a quick trip
Stayed 1 night in Mar 2025

8/10 Good

Arlette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the hotel offered a map on parking area to make it easier for guests.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lytisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Always a great place to stay. Staff very friendly
Stayed 1 night in Mar 2025

10/10 Excellent

Cheyanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Kelsie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
K
Stayed 1 night in Feb 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, staff & service, room comfort

No parking

We enjoyed our stay but were very disappointed with parking at the hotel. There were only 20 very tight apaces in their underground parking and after attend our event we returned to the hotel to find we had nowhere to park. This was after paying $63 for parking. After goinv to the front desk a staff member whi was leaving for the day gave me their spot but there were still others coming who had the same problem.
Stayed 1 night in Feb 2025

2/10 Terrible

Shayla, Grand Rapids

Stayed 1 night in Feb 2025

10/10 Excellent

Beth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brenda

Stayed 1 night in Feb 2025

10/10 Excellent

mikayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff! super nice and friendly will definitely be booking again!!
Stayed 1 night in Feb 2025

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very nice as it has a very calm, but inviting bar and lounge area. The staff are all very friendly. We had a delightful stay.
Stayed 3 nights in Feb 2025

10/10 Excellent

alecxis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Donald

Stayed 1 night in Feb 2025

10/10 Excellent

AIHUI

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Feb 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Great breakfast
Stayed 1 night in Feb 2025

8/10 Good

Deandre

Stayed 1 night in Feb 2025

10/10 Excellent

Kurt

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot is a fantastic high energy neighborhood. Feels calm amidst the bustling city outside which cozy rooms, great facilities and walkable to shopping and some of the best restaurants around. Parking is a little scarce so be prepared to pay for and walk to the nearby public garage one block away.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jennifer, ACTON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and conveniently located
Stayed 1 night in Feb 2025

10/10 Excellent

Taron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025