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MainStay Suites Chicago Schaumburg

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Interior
Full-sized fridge, microwave, stovetop, dishwasher
Suite, 1 Queen Bed | View from room
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

Map
1200 Bank Drive, Schaumburg, IL, 60173
  • Woodfield Mall
    16 min walk
  • Spring Valley
    3 min drive
  • Ned Brown Forest Preserve
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    18 min drive

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Chicago Schaumburg Conv Center

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.0 out of 5, (1001)
The price is CHF 54
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Extended Stay America Suites Chicago Schaumburg Conv Center

About this property

MainStay Suites Chicago Schaumburg

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Chicago Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Woodfield Mall and a few minutes from LEGOLAND® Discovery Center
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at MainStay Suites Chicago Schaumburg. Self parking is free.

This Schaumburg hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 323 out of 1000 reviews" "
Rating 8 - Good. 332 out of 1000 reviews" "
Rating 6 - Okay. 144 out of 1000 reviews" "
Rating 4 - Poor. 103 out of 1000 reviews" "
Rating 2 - Terrible. 98 out of 1000 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Stayed 2 nights in Sep 2024

10/10 Excellent

Arianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Heaven

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
When we arrived there were people standing outside the front doors smoking. And when we were getting checked in had to sign a waiver to not have any pets. But when we went to our room it smelled like strong cat piss.so we called to get another room and when we went downstairs we noticed that there were police cars outside. When asked about it the desk attendant acted like he didn’t really care and wasn’t trying to find out what was going on. One of the people staying there said there was a shooting. So we left.would love to get our money back.
Stayed 1 night in Sep 2024

8/10 Good

Candace

Stayed 1 night in Sep 2024

8/10 Good

Chetan

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Keshawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a seamless process to check in and the stay was beautiful.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jason

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Fire Damage
Stayed 7 nights in Sep 2024

8/10 Good

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was good value. Clean and well maintained.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Olga

Stayed 1 night in Aug 2024

8/10 Good

Hunter

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Anita Lynn

Disliked: Cleanliness, property conditions & facilities
The staff was helpful. So many guests with children. Very noisy.
Stayed 1 night in Aug 2024

2/10 Terrible

Charles, Palatine

Stayed 1 night in Aug 2024

4/10 Poor

Jeff

Disliked: Amenities, property conditions & facilities
Prpertty needs work, beds uncomfortable.
Stayed 1 night in Jun 2024

4/10 Poor

Irene

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Did not like too much. Will not be staying there again. Rooms are not fully equipped. Staff had to go to other rooms to get some cups, plates and pots. curtains were falling apart if you touched them. everything was very old.
Stayed 3 nights in Dec 2023

10/10 Excellent

Prince

Liked: Staff & service, amenities, property conditions & facilities
The hotel's receptionists were very accommodating and friendly. The amenities provided in each room made my stay quite comfortable. I would certainly recommend this hotel to others who are mindful of their budget. The location was also very convenient.
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk & cleaning is not giving
Stayed 3 nights in Aug 2024

8/10 Good

Jonathan, Wichita

The hotel was quiet and fairly clean, but the room smelled musty and the desk was rickety. It definitely could use a refresh.
Stayed 4 nights in Aug 2024

2/10 Terrible

Sam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Shazia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Travelled with family
Not awesome
The elevator was only 1 and slow. On our am ride on it there was a pair of cleaning gloves thrown in the corner. Our room had shampoo, but no conditioner. The room was sparsely appointed overall. No place to fill a water bottle.
Stayed 1 night in Aug 2024

4/10 Poor

Linda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good service; hotel not so much
Check-in person and cleaning staff (needed linens for sofa bed that were not in the room) were great . Hotel not so much. First room we had smelled like cigar smoke. Got a new room across the hall and could still smell it. Couch was full of stains. Bathtub faucet dripped. Found hairs on the door of bathroom.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff! We were upgraded at no cost to a very roomy and comfortable suite. The bed was the most comfortable we have ever slept in, as were the pillows! We are NOT exaggerating! We could open the windows about 4” to let fresh air in. And none of that horrible, cloying cover-up spray was present in the room or hotel. All in all, a GREAT stay for the price. We shall definitely book there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Kanditia

Stayed 1 night in Aug 2024