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MainStay Suites Chicago Schaumburg

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for MainStay Suites Chicago Schaumburg

Reception
Lobby sitting area
Full-sized fridge, microwave, stovetop, dishwasher
Interior
Suite, 1 Queen Bed | View from room

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • Kitchen
  • 24/7 front desk
  • Laundry

Explore the area

Map
1200 Bank Drive, Schaumburg, IL, 60173
  • Woodfield Mall
    ‪16 min walk‬
  • Spring Valley
    ‪3 min drive‬
  • Ned Brown Forest Preserve
    ‪6 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Suites Chicago Schaumburg Conv Center

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.0 out of 5, (1003)
The price is CHF 66
for 1 room
includes taxes & fees
15 Feb - 16 Feb
Extended Stay America Suites Chicago Schaumburg Conv Center

About this property

MainStay Suites Chicago Schaumburg

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
MainStay Suites Chicago Schaumburg offers 120 accommodations with coffee/tea makers and a hairdryer. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Chicago Schaumburg. During your stay, you'll be within walking distance of Woodfield Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Woodfield Mall and a few minutes from LEGOLAND® Discovery Center
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at MainStay Suites Chicago Schaumburg. Self parking is free.

This Schaumburg hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet (varies based on length of stay) plus a one-off USD50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites WY
Hawthorn Suites WY Chicago Schaumburg
Hawthorn Suites WY Hotel
Hawthorn Suites WY Hotel Schaumburg Chicago
Hawthorn Suites WY Chicago Schaumburg Hotel
MainStay Suites Chicago Schaumburg Hotel
Hawthorn Suites by WY Chicago Schaumburg
MainStay Suites Chicago Schaumburg Schaumburg
MainStay Suites Chicago Schaumburg Hotel Schaumburg

MainStay Suites Chicago Schaumburg Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 323 out of 1006 reviews" "
Rating 8 - Good. 333 out of 1006 reviews" "
Rating 6 - Okay. 144 out of 1006 reviews" "
Rating 4 - Poor. 105 out of 1006 reviews" "
Rating 2 - Terrible. 101 out of 1006 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Alex

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were flies in my room on the first night and I had to change rooms for the next six nights. They didn’t even offer to comp me the first night!
Stayed 7 nights in Oct 2024

4/10 Poor

Damon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The smell is horrendous
Stayed 2 nights in Oct 2024

10/10 Excellent

Gage

Stayed 7 nights in Sep 2024

2/10 Terrible

Demera

Stayed 2 nights in Aug 2024

6/10 Okay

Ryan

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Maria B

Travelled with family
Liked: Staff & service
Disliked: Amenities
Property dirty. Staff very nice. Room not very clean.
Stayed 2 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Ko’Terrica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Pauline

Travelled with partner
Liked: Cleanliness
The hotel had a dingy smell, they promised coffee in the morning but it was ice cold
Stayed 2 nights in Oct 2024

4/10 Poor

Jenny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty run down and dirty.
This place left much to be desired. The only bonus was that it was in a convenient location, and the gentleman working the front desk was nice. Upon arriving, the first room we were in smelled of smoke so bad that it made me sick. I am generally not picky, but it was bad. All of the lights were on in the room, the couch cushions were disgusting, and the table and counters were very dirty. We requested a less-smoky room and the front desk worker was very helpful to move us. The next room - smelled horribly of air freshener, likely trying to cover up the smell of smoked. It was a bit cleaner, but this sofa was kinda stained as well, and overall the room was kinda gross. The sink was clogged with standing water and the garbage disposal didn’t work. The TV was small, I’m guessing 32 inches. There were spots on the ceiling where it looked like the popcorn ceiling was coming apart and it was simply taped over with clear mailing tape. The shower has hardly and pressure and overall the room was just kinda gross. My son slept on the pull out sofa bed and the mattress was maybe 4 inches thick and he said you could feel all of the springs from the frame to poking through and it was very uncomfortable. The WiFi signal was also very weak and the walls VERY thin. All in all, we wouldn’t stay here again. It didn’t feel unsafe, so I guess that’s good. It was the lesser expensive option of nearby hotels, but I don’t think the savings made it worth it.
Stayed 2 nights in Oct 2024

8/10 Good

Douglas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Laurie A.

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Pleasant but Needs to be Refreshed
We needed a suite hotel to accommodate our family of three adults in suburban Chicago for a visit with family and a celebratation of our daughter's birthday. Main Stay Suites in Schaumburg seemed the perfect for our mini-vacation. There was plenty of room with more than adequate kitchen space and appliances, a nicely-sized living room with sofabed and chair and a main bedroom with a chest, nightstand and closet. It was an ADA unit so the bathroom was exceptionally large. We enjoyed our stay after sorting out the misleading pet policy on the 3rd party travel pet site. Our recommendation to the management group of this hotel is that it be cleaned thoroughly from top to bottom including common areas with tile and carpeting and that delapidated furniture be replaced with items from this century.
Stayed 4 nights in Oct 2024

8/10 Good

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom door literally had to be pulled with my entire weight to open and close it. Otherwise the stay was good
Stayed 1 night in Aug 2024

4/10 Poor

Beth

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
the floor in bathroom was bad and almost fell. No bath towels were in the room and didn't look to ever been vaccuumed
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at a lot of extended stay properties and this is one of the few that I enjoyed. The other guests were quiet and respectful of each other. Every staff member was helpful and pleasant. My stay here made my entire visit to pleasant because I was able to cme back to my room and enjoy a peaceful place to rest.
Stayed 5 nights in Jul 2024

2/10 Terrible

Jose

Disliked: Property conditions & facilities
The property didnt have all the amenities they said have, our room was missing a Table and phone was disconected from wall. it was no ice machine and they dont serve breafast no more.
Stayed 2 nights in Sep 2024

6/10 Okay

Kirstin

Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Dawn

Stayed 1 night in Sep 2024

2/10 Terrible

Gina

Disliked: Cleanliness, property conditions & facilities
Workout room was not clean no towels. No wipes for equipment. Hallways dirty. Front desk staff is always gone. No WiFi in room. No shower soaps or shampoo. No ice.
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Quiet and safe. Clean well maintained rooms.
Stayed 7 nights in Sep 2024

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, property conditions & facilities
its very quiet and safe the entrance unique 👌
Stayed 1 night in Sep 2024

10/10 Excellent

Arianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff Was Amazing Chris Is The Man He Answered All My Questions and So Polite I Would Recommend Main Stay, Staff Is Wonderful 😊
Stayed 7 nights in Sep 2024

10/10 Excellent

Abigail

Stayed 1 night in Aug 2024