Red Roof Inn PLUS+ Chicago - Naperville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn PLUS+ Chicago - Naperville

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free) | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Exterior
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
1698 West Diehl Road, Naperville, IL, 60563
  • Riverwalk Park
    9 min drive
  • Panera Bread
    3 min walk
  • Naperville Route 59 Station
    12 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

Standard Room, 1 King Bed (Smoke Free)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds (Smoke Free)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed (Upgraded Bedding & Snack, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Red Roof Inn PLUS+ Chicago - Naperville

Hotel with free parking, in the vicinity of Riverwalk Park
Along with coffee/tea in a common area, this smoke-free hotel has a 24-hour front desk and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include ATM/banking services and a vending machine. Weekly housekeeping is available.
Red Roof Inn PLUS+ Chicago - Naperville offers 119 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Red Roof Inn PLUS+ Chicago - Naperville. During your stay, you'll be within walking distance of Odyssey Fun World. Enjoy features like free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a lift and an ATM
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 8 minutes by car from Chicago Premium Outlets and 9 minutes from Riverwalk Park
  • Cats and dogs welcome free of charge (restrictions apply)
As a guest of Red Roof Inn PLUS+ Chicago - Naperville, you'll find a vending machine, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Red Roof Inn PLUS+ Chicago - Naperville also features an ATM and a lift. Self parking is free. A complete renovation of Red Roof Inn PLUS+ Chicago - Naperville was completed in December 2022.

This Naperville hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 27.88
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 27.88 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Chicago Naperville
Naperville Red Roof Inn
Red Roof Inn Naperville
Red Roof PLUS Chicago Naperville Motel
Red Roof PLUS Chicago Naperville
Red Roof PLUS+ Chicago Naperville
Red Roof Inn PLUS Chicago Naperville
Red Roof Inn PLUS+ Chicago Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel
Red Roof Inn PLUS+ Chicago - Naperville Naperville
Red Roof Inn PLUS+ Chicago - Naperville Hotel Naperville

Red Roof Inn PLUS+ Chicago - Naperville Reviews

Reviews

6.8
Rating 10 - Excellent. 301 out of 1002 reviews" "
Rating 8 - Good. 252 out of 1002 reviews" "
Rating 6 - Okay. 168 out of 1002 reviews" "
Rating 4 - Poor. 108 out of 1002 reviews" "
Rating 2 - Terrible. 173 out of 1002 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Rachel

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Karen Isabelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. I enter and man at front desk is eating while helping me. Covering on both beds dirty. Elevator area dark and dirty. Move me to another room and vanity light doesnt work "said I wasnt using right," no compensation. Do Not stay here awful ! Travel a lot one of my worst experiences and refuses to compensate. Never again . Stay somewhere else!
Stayed 1 night in Sep 2024

2/10 Terrible

Lance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy at the front was rude and there was no soap or lotion in the room
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Disliked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

AbdulMuqueeth

Disliked: Staff & service
I ask for complimentary coffee. The guy said only before noon. Very bad service
Stayed 16 nights in Aug 2024

10/10 Excellent

Victor

Stayed 1 night in Aug 2024

8/10 Good

Melissa

Stayed 1 night in Aug 2024

8/10 Good

Jordan, Aurora

Stayed 1 night in Aug 2024

2/10 Terrible

jeewan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells super bad inside the room, to much stains on the walls and bed, there was cracks on the walls
Stayed 3 nights in Aug 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool experience
Stayed 3 nights in Aug 2024

2/10 Terrible

Vinou

Stayed 8 nights in Aug 2024

2/10 Terrible

Zoe

Stayed 1 night in Aug 2024

2/10 Terrible

Crystal

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t get the room I paid for. I paid extra for a king room with better bedding and upgraded snacks. No snacks in the room. No water, nothing. The bedding was regular, nothing worth paying the extra money I did. The toilet leaked every time the toilet flushed. The sink was clogged and water took forever to go down in it. Called the front desk a few times no one ever answered. First place I have stayed and didn’t even want to use the bathroom or wash up because it was a who to do. Thank his we only booked for 1 night. I think if management sees this, please leave a number to call. Was not happy at all with my stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Antionette

Stayed 1 night in Aug 2024

10/10 Excellent

Ricky

Disliked: Property conditions & facilities
Stayed 14 nights in Aug 2024

8/10 Good

Magner

Liked: Staff & service
Stayed 2 nights in Jul 2024

6/10 Okay

Danae

Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Oscar

Stayed 1 night in Aug 2024

10/10 Excellent

Asem

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 11 nights in Aug 2024

6/10 Okay

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a property that claimed to smoking or drug use was allowed. Plenty of both was going on here. The rooms do not have a fridge, so don’t bother thinking you’re going to keep a couple of waters cold. Very dissatisfied and will never stay at this or any Red Roof Inn.
Stayed 13 nights in Aug 2024

4/10 Poor

Casey

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Property didnt look bad from the outside, front desk gentleman was extremely nice. The room wasnt horrible, but the smell was! The room just had, what i woupd call, a wet dog smell. The tub was rolled with "bed liner" non skid. Just not worth the cost!
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Stayed 7 nights in Aug 2024

2/10 Terrible

Richard Q

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got Pimped!!! 😡😡😡
I booked thru Hotel.com for originally 2 nights. I tried to edit the booking to 3 nights soon after realizing the error. I reached out to CS, which didn't help. They actually made it worse by allowing the hotel to steal my money. First for not being able to edit my days, then suggested I create another booking with the correct dates. I would then hope to get the original booking refunded. I couldn't get my room because I lost my card on the way to the hotel. So I couldn't pay for my room. They still charged my card as if I checked into both rooms anyway. Hotels.com should've suggested to cancel the booking and book it the correct way, especially knowing they don't have the power to correct anything the hotel does.
Stayed 2 nights in Aug 2024