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Sheraton Suites Chicago Elk Grove

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Suites Chicago Elk Grove

Exterior
1 bedroom, premium bedding, in-room safe, desk
Lobby sitting area
Executive Suite, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk
Executive Suite, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
121 Northwest Point Boulevard, Elk Grove Village, IL, 60007
  • Ned Brown Forest Preserve
    10 min walk
  • Junipers
    1 min walk
  • Mount Prospect Station
    9 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    14 min drive

Room options

View all photos for Executive Suite, 1 Double Bed, View

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Double Bed, View

  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Club Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Elk Grove Village/Itasca

Pool
Hot tub
Breakfast included
Parking included
4.2 out of 5, Very good, (1001)
The price is CHF 104
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Country Inn & Suites by Radisson, Elk Grove Village/Itasca

About this property

Sheraton Suites Chicago Elk Grove

Lakefront hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Suites Chicago Elk Grove offers 253 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. 35-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Elk Grove Village hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Sheraton Suites Chicago Elk Grove, you'll be within walking distance of Ned Brown Forest Preserve. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Woodfield Mall and 11 minutes from Allstate Arena
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Sheraton Suites Chicago Elk Grove offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 60000 square feet (5574 square metres) and includes a conference centre. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Suites Chicago Elk Grove. Free self parking is available.

This 3.5-star Elk Grove Village hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7 AM to 11 AM.
Sheraton Suites Chicago Elk Grove has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:00 AM on weekdays and 7 AM to 11 AM on weekends; USD 10 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (60,000 square foot of space)

Outdoors

  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elk Grove Village Sheraton
Elk Grove Village Sheraton Suites
Sheraton Elk Grove Village
Sheraton Suites Elk Grove Village
Sheraton Suites Hotel Elk Grove Village
Sheraton Suite Elk Grove
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village
Sheraton Suites Elk Grove Village Hotel
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Village
Sheraton Suites Chicago Elk Grove Hotel
Sheraton Suites Chicago Elk Grove Elk Grove Village
Sheraton Suites Chicago Elk Grove Hotel Elk Grove Village

Sheraton Suites Chicago Elk Grove Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 141 out of 1002 reviews" "
Rating 4 - Poor. 78 out of 1002 reviews" "
Rating 2 - Terrible. 57 out of 1002 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quiet area, the scenery, and the close proximity to some good restaurants and the mall.
Stayed 3 nights in Sep 2024

4/10 Poor

Kazuyoshi

Stayed 7 nights in Aug 2024

2/10 Terrible

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Arrived at hotel via taxi (yes, had to pay $40) due to no shuttle showing up at the airport after 2 hours of waiting. Once arriving at hotel I was told that my room was not ready and at 1000-1030 PM some aircrew would be leaving and they would start cleaning rooms. This would be close to 3 hours after my arriving. AND I was the 9th on the waiting list to get a room. Most of those waiting had vouchers from an airline, but I had paid over $250. I did speak to the manager and I was able to get a room in about 90 minutes. There was zero compensation even after completing a survey for the hotel. Only reply was sorry, thank you for the feedback to help improve our checkin process, and hope that you decide to stay with us again. It's bad enough that the 6 hours of traveling had turned into over 24 hours. Being told that you have to wait for your room is the last thing anyone traveling, especially for a trip due to a family emergency and funeral.
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

ibrahim

Travelled with family and small children
Liked: Amenities
They don’t want to give us our room so we had to wait until 11:00 o’clock to check in. Our room should be ready by 3:00 that’s 8 hours different. Me and my family didn’t know what to do, already tired coming from Sweden. The worst hotel experience, I am demanding half my money back at least
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 12 nights in Aug 2024

10/10 Excellent

kayode

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Sung Doug

Travelled with partner
Liked: Cleanliness, staff & service
Larger room. Spacious and the rear side courtyard by the pool was a plus. However, there wasn't any towers in my room when I checked in. Bathroom wasn't clean. Seemed that the cleaning crew was busy taking care of things. Tub needs some improvement. Drainage plug wasn't working well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shannan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was an excellent hotel! Will definitely stay here again for future trips to the area. Highly recommend
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been an annual stop for us for a conference. Always dependable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohammad

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The stay was very comfortable, & pleasant. I did get surprised by a couple staff just walking in the room 😳😂 I suppose they didn’t know we were there. Great stay, & accommodations.
Stayed 1 night in Aug 2024

10/10 Excellent

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Justin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Waiting to hear back from manager, this place was so badd! Ants crawling on me while sleeping! Graham crackers on the floor! And more!!
Stayed 1 night in Jul 2024

2/10 Terrible

Maineng

Travelled with family, Business traveller
Liked: Cleanliness
The rooms were not soundproof. The person who checked me in said there will be a $50 hold charge on my card. Later that night, I received a notification for a $505 hold charge. Someone checked me out one day early and I almost got charged again. This was horrible. I couldn't enjoy my time in Chicago because of the amount they put on hold. They did not tell me there was a second door connected to the person next to my room. I had to move the sofa to block that door.
Stayed 3 nights in Jul 2024

6/10 Okay

Yuri

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean room and friendly staff. It would be nice if bathroom faucet wasn’t broken.
Stayed 2 nights in Jul 2024

10/10 Excellent

Meder

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 3 nights in Jul 2024

10/10 Excellent

Daryl

Stayed 1 night in Jul 2024

10/10 Excellent

Charisse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!
Stayed 5 nights in Jul 2024

10/10 Excellent

Meder

Stayed 3 nights in Jun 2024

6/10 Okay

Jordey

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I didn't like that the host at the counter had an attitude at check in, I did like that we were offered a late checkout. Our room door was open upon arrival.
Stayed 1 night in Jun 2024

8/10 Good

Kelly, Indianhead Park

Travelled with family
Liked: Staff & service, amenities
Great location good prices but is could use a face lift some paint bathroom need updating. But overall good it's nice they have a restaurant and bar and a lot of places to sit and hang out. The staff was great the bartender and wait staff amazing.
Stayed 6 nights in May 2024

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very quiet and safe area. The dining options within a 5 mile radius were good also.
Stayed 3 nights in May 2024