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Sofitel Chicago Magnificent Mile

4.5 star property
VIP Access

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Photo gallery for Sofitel Chicago Magnificent Mile

Exterior
Restaurant
Reception
Exterior
Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
20 E Chestnut St, Chicago, IL, 60611
  • State Street
    ‪1 min walk‬
  • Michigan Avenue
    ‪3 min walk‬
  • John Hancock Center
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite, 1 Bedroom, Corner (Prestige)

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Corner (Prestige)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

City view

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Corner

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Corner

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom | Premium bedding, in-room safe, individually decorated

Signature Suite, 1 Bedroom

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds (Floors 6-32)

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds (Floors 6-32)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Floors 6-10)

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed (Floors 6-10)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Corner

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Accessible

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds, Accessible

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed (Floors 22-32)

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed (Floors 22-32)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Floors 11-21)

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed (Floors 11-21)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sofitel Chicago Magnificent Mile

Art Deco hotel with 24-hour fitness centre and 24-hour business centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Change of towels is available on request
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay-per-view films.

Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Sofitel Chicago Magnificent Mile's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. A restaurant, a 24-hour gym and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute walk from Michigan Avenue and a 2-minute drive from Chicago Riverwalk
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Sofitel Chicago Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 84 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Internet access
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 84.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1486 out of 1852 reviews
Rating 8 - Good. 224 out of 1852 reviews
Rating 6 - Okay. 65 out of 1852 reviews
Rating 4 - Poor. 38 out of 1852 reviews
Rating 2 - Terrible. 39 out of 1852 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jason, South Pasadena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mediocre
Stayed 3 nights in Nov 2024

8/10 Good

Timothy Reed

Liked: Cleanliness, property conditions & facilities
One particular registration clerk completely ignored my presence standing at registration counter. Standing patiently , quietly, no eye contact by the employee, no one else at counter then another guest walks up, immediately addressed their presence. Very disrespectful
Stayed 3 nights in Oct 2024

10/10 Excellent

Lyudmyla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Marla

Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as always
Stayed 1 night in Nov 2024

10/10 Excellent

Aneel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Great stay
Stayed 1 night in Nov 2024

10/10 Excellent

linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the room and surrounding areas. Staff very friendly and accommodating. Wonderful breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karam

Stayed 1 night in Nov 2024

10/10 Excellent

tori

always nice
Stayed 1 night in Oct 2024

10/10 Excellent

Felix

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Erik

Stayed 2 nights in Oct 2024

6/10 Okay

ALBERTO

Travelled with family
Liked: Cleanliness
We arrived very late(2.30 am aprox) the check in took forever, the agent was probably asleep before we arrived. I am a member of Accord and he said that the stay could not be credited to my account, because I booked through Expedia, because they had a better price. I will have it in mind for next time. I thought you always offered the best rate online. The hotel looks tired, the bed in the room was super comfortable as in all the Sofitel, but there is no consciousness about water saving, because our towels and linens were changed every day even though I didnt request it. That is very important for me and was very disappointed in that the management doesn’t enforce it with housekeeping.
Stayed 5 nights in Nov 2024

10/10 Excellent

Ha

Stayed 1 night in Oct 2024

10/10 Excellent

Ethan

Stayed 1 night in Nov 2024

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great location Great room and service
Stayed 4 nights in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at the Sofitel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love everything about the Sofitel. The staff were amazing. I told one of the guys at check in I was celebrating my engagement. I had a surprise of sweet treats and a congratulations card waiting for me and guy in our room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Terrance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a safe and convenient area of Chicago. My girlfriend and I stayed here for 3 nights and we enjoyed our stay. Excellent room service and staff.
Stayed 3 nights in Nov 2024

8/10 Good

Brynne

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There was fruit, food, bread left in a drawer in our room that had started to smell. Once discovered it makes you question the overall cleanliness of the room if they missed that. Housekeeping did take care of it right away when I called which I appreciated. I I was told I had purchased the upgraded room so my supposed “gold member” upgrade was not available. I was told the two double room is the upgrade.
Stayed 1 night in Nov 2024

10/10 Excellent

CHIKAKO

Stayed 1 night in Nov 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
We love the room the customer service when we checked in wasn’t the best. Didn’t really explain where the room was at, but other than that, we will definitely stay again.
Stayed 1 night in Nov 2024