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Sofitel Chicago Magnificent Mile

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Chicago Magnificent Mile

Exterior
Premium bedding, in-room safe, individually decorated
City view
Exterior
Fitness facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
20 E Chestnut St, Chicago, IL, 60611
  • Michigan Avenue
    3 min walk
  • John Hancock Center
    5 min walk
  • Chicago Water Tower
    5 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Bedroom, Corner (Prestige)

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Corner (Prestige)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, 1 King Bed, Accessible, View

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed, Accessible, View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Corner

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Corner

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom | Premium bedding, in-room safe, individually decorated

Signature Suite, 1 Bedroom

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds (Floors 6-32)

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds (Floors 6-32)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Floors 6-10)

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed (Floors 6-10)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Corner

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Accessible

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds, Accessible

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, View (Floors 22-32)

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed, View (Floors 22-32)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Floors 11-21)

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed (Floors 11-21)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Lobby

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Free WiFi
Restaurant
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4.8 out of 5, Exceptional, (1066)
The price is CHF 187
for 1 night
includes taxes & fees
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About this property

Sofitel Chicago Magnificent Mile

Art Deco Chicago hotel in Downtown Chicago with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Change of towels is available on request
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay-per-view films.

Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Sofitel Chicago Magnificent Mile's great location gets high marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. A restaurant, a 24-hour gym and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 3-minute walk from Michigan Avenue and a 2-minute drive from Chicago Riverwalk
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Sofitel Chicago Magnificent Mile. Parking is available for a fee.

This Art Deco Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
Sofitel Chicago Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 84 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 27 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 32 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • Internet access
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 84.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1325 out of 1680 reviews" "
Rating 8 - Good. 211 out of 1680 reviews" "
Rating 6 - Okay. 67 out of 1680 reviews" "
Rating 4 - Poor. 35 out of 1680 reviews" "
Rating 2 - Terrible. 42 out of 1680 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful rooms. Excellent location. Wonderful staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful property , very clean and polite staff . However our room wasn’t ready at check in and we waited for over a hour . I was offered a no wait for an upgrade fee of 50$ night !! The room not being ready I should not be offered another room at a higher rate !! Was very disappointed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Andre

Stayed 2 nights in Aug 2024

8/10 Good

Ahsan

Liked: Cleanliness
Its okay nothing fancy
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean upscale hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Stayed 4 nights in Aug 2024

10/10 Excellent

seungyun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like this hotel.
This hotel is always comfortable and I like it. The location is good, sophisticated, and valet parking is comfortable
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Hidden fees
Room was great with nice city views but one of the elevators smelled like urine. We also received an $88 facility charge for staying there on top of the reservation. I thought that was ridiculous since we didn't use anything but the front door, elevator, and the room we already paid for.
Stayed 3 nights in Aug 2024

6/10 Okay

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
My a regular guest and I always enjoy my stay. However, this time I was very uncomfortable as my room air conditioning was not working properly and it caused me to have restless nights of interrupted sleep.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desirable location
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Stayed 2 nights in Aug 2024

10/10 Excellent

Ceana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an issue with my tv after check in, staff came right up and fixed it. Walked to local shops, food and bar was excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa Scott, Baton Rouge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay all around. The room was nicely appointed and all the staff were very kind. We had brunch in the CDA and it was lovely. The croque madame was superb!
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in my opinion is top notch. I have no negativity here. Everyone from valet to front desk and housekeeping and all in between have been 5 stars.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Pamela

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and service. I will definitely come back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Martina, Washington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location without being in the very busy Michigan av. Beds are super comfortable, bathroom is large and very clean. Nice reception area.
Stayed 4 nights in May 2024

10/10 Excellent

Chi, Milwaukee

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good
Stayed 2 nights in Apr 2024

8/10 Good

Reem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The parking was included in reservation but on check out they ask to pay 186 dollars And they mentioned up grading is for 100 dollars only per night including tax But on check out they asked for almost 300 dollars as they said it is 100 per night without tax !!!!!!
Stayed 2 nights in Aug 2024