Comfort Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Lobby
Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Indoor pool
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
3700 N Wilke Rd, Arlington Heights, IL, 60004
  • Kemper Lakes Golf Club
    7 min drive
  • Arlington International Racecourse
    8 min drive
  • Chevy Chase Country Club
    10 min drive
  • Chicago, IL (PWK-Chicago Executive)
    15 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn & Suites

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre. All 152 rooms provide conveniences such as microwaves and coffee makers, plus in-room free WiFi and flat-screen TVs with cable channels. Free newspapers, free local calls and hairdryers are among the other amenities that guests will find.
Comfort Inn & Suites offers 152 accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites. During your stay, you'll be close to Wolff's Flea Market. Features include free breakfast, free WiFi in public areas and free self-parking. This hotel has 152 rooms over 4 floors. Free WiFi and flat-screen TVs are available in all rooms.
  • Air-conditioned accommodations with flat-screen TVs, microwaves and coffee makers
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Wolff's Flea Market and 13 minutes from Woodfield Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites offers its guests an indoor pool and a 24-hour fitness centre. Along with a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and 2 meeting rooms are available. Event space at this hotel measures 1121 square feet (104 square metres) and includes conference space. Comfort Inn & Suites also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This Arlington Heights hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Babysitting
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,121 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges USD 100 for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per night
  • Credit card charges are subject to a surcharge of USD 100

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Comfort Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 406 out of 1009 reviews" "
Rating 8 - Good. 250 out of 1009 reviews" "
Rating 6 - Okay. 124 out of 1009 reviews" "
Rating 4 - Poor. 118 out of 1009 reviews" "
Rating 2 - Terrible. 111 out of 1009 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Melisa

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If I would have known that the hotel is being renovated while we stayed there I would have stayed some where else . We had no microwave no iron no safe no handle on the glass door to go outside . Had to ask for a hair dryer . Why have guest if the hotel isn’t ready ?? Shower was clogged .. I complained about the clog nobody ever came to fix it . Asked for the room to be cleaned while we was out .. got back 5 hours later and still no clean room . Went to reception to complain then we finally had the room cleaned while we waited in the dirty pool area . Definitely would not return till possibly fully renovated. It seems like the people renovating the hotel are living in the upstairs rooms . Some looked very shady . Saving the best for last … huge barking dog in next room . Not even sure if pets allowed??
Stayed 3 nights in Aug 2024

10/10 Excellent

Roel

Stayed 1 night in Aug 2024

10/10 Excellent

Tamara

Stayed 1 night in Aug 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty sheets and clogged toilet
Stayed 1 night in Aug 2024

2/10 Terrible

Tanisha

Business traveller, Travelled with family
Disliked: Property conditions & facilities
Never again
This hotel is in the mist of renovating, so I was understanding at first. However we get in the room and the sheets had dried blood and was dirty. They change the room and it was better at first. The next day we asked for room service and towels. We never received it. Went to a military graduation and came back to a dirty room with the sale dirty linen and towels we asked to be changed. The entire stay was a mess and still didn’t get any services. I had to go to the desk this morning and say “We never received our clean linen and towels.”! The guy looked appalled.
Stayed 3 nights in Aug 2024

2/10 Terrible

rochelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty dried blood on comforter, hair in tub not ours. Two men watching teenage daughter if I wasn’t there probably would of snatch her into there room. Expedia pictures said there was a a hot tub no hot tub, pool was dirty. Renovating breakfast sucked.
Stayed 3 nights in Aug 2024

6/10 Okay

Wayne

Travelled with pets
Liked: Staff & service
Disliked: Amenities
Under construction, but I was not told when I made a reservation that the fitness center was closed. Shower did not work, so only a bath was available. The staff was very nice and apologetic, but that did not make up for the inconveniences. They forgot to cook the breakfast sausages. They just took the frozen sausages and put them in the serving tray to eat. Wait a year until the remodeling is done before you go there. It will be nice when finished.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Short stay
Room was fine, wasn’t super clean. But for a short stay it was fine. photos did not match the pool area. No hot tub available and pool was not clean.
Stayed 2 nights in Aug 2024

4/10 Poor

Heather

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I understand they are under renovations but to have mold in the rooms and you can smell it in the ac units is horrible
Stayed 3 nights in Aug 2024

6/10 Okay

william

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pretty run down.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Stayed 1 night in Jul 2024

8/10 Good

Migdalia

Liked: Staff & service
Nice Room, TV Status Lose everyday cause off storm. It's going to be a nice place to stay after construction. Need to have room clean everyday. Yes, I would go back to stay.
Stayed 4 nights in Jul 2024

8/10 Good

Tamara

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Jill

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. Will never stay there again. Charged me a deposit and never returned it. It's not right You didnt save me any money.it ended up being more than it should of. They had construction.going on there and at 8:30 pm they were still doing the construction.
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff very nice people around
Stayed 4 nights in Jul 2024

2/10 Terrible

Raffat

Stayed 2 nights in Jul 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
N/a
Stayed 1 night in Jul 2024

8/10 Good

Lynetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Russell

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Leonard

Stayed 1 night in Jul 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good hotel and in the right location.
Stayed 1 night in Jul 2024

8/10 Good

peter

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The renovated room was very nice The building is updating rooms. Someday it may be nice. Breakfast was horrible. Only scrambled eggs no breakfast meats or breads, Thank Buda, they had coffee (old) Cleaning staff woke me up with our “Do Not Disturb” sign hangin’ on the knob AND We were checking out that morning
Stayed 2 nights in Jul 2024

10/10 Excellent

Lynetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Craig, Maricopa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under renovation. Dirt/dust everywhere. When I checked in, I was given a room # and key card. When I arrived at the room, it was already occupied. New room assigned that was OK. Breakfast was in the construction zone and no attempt was made to clean the dust from the tables/food serving area. The chairs for food service were FILTHY!! Stained and dirty. No offers to compensate for the construction. Never again.
Stayed 1 night in Jul 2024