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The Chicago Hotel Collection River North

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Chicago Hotel Collection River North

Building design
Signature Suite | Premium bedding, in-room safe, individually decorated
Interior
Signature Suite | Premium bedding, in-room safe, individually decorated
Deluxe Queen | Premium bedding, in-room safe, individually decorated

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Laundry
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
312 W. Chestnut St., Chicago, IL, 60610
  • State Street
    ‪11 min walk‬
  • Michigan Avenue
    ‪14 min walk‬
  • Chicago Water Tower
    ‪14 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Queen

Deluxe Queen | Premium bedding, in-room safe, individually decorated

Deluxe Queen

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Full

Premium bedding, in-room safe, individually decorated

Classic Full

8.4 out of 10
Very good
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Double

Signature Double | Premium bedding, in-room safe, individually decorated

Signature Double

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Classic Double

Classic Double | Premium bedding, in-room safe, individually decorated

Classic Double

9.2 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, in-room safe, individually decorated

One Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Signature Loft

Signature Loft | Premium bedding, in-room safe, individually decorated

Signature Loft

8.0 out of 10
Very good
(4 reviews)
  • 48 sq m
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Single Bunk Bed

View all photos for Signature Kitchenette

Signature Kitchenette | Premium bedding, in-room safe, individually decorated

Signature Kitchenette

  • 47 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Signature Quad

Premium bedding, in-room safe, individually decorated

Signature Quad

8.8 out of 10
Excellent
(3 reviews)
  • 24 sq m
  • Sleeps 6
  • 2 Double Bunk Beds

View all photos for Deluxe Kitchenette

Premium bedding, in-room safe, individually decorated

Deluxe Kitchenette

7.0 out of 10
Good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Queen

Signature Queen | Premium bedding, in-room safe, individually decorated

Signature Queen

9.4 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite | Premium bedding, in-room safe, individually decorated

Two Bedroom Suite

  • 53 sq m
  • Sleeps 4
  • 1 Single Bunk Bed and 1 Double Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, in-room safe, individually decorated

Signature Suite

  • 48 sq m
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

View all photos for Premium Room, Kitchenette

Premium bedding, in-room safe, individually decorated

Premium Room, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, individually decorated

Deluxe King

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

The Chicago Hotel Collection - Magnificent Mile

Pet-friendly
Free WiFi
Air conditioning
Gym
3.7 out of 5, Good, (1007)
The price is CHF 150
for 1 room
includes taxes & fees
2 Feb - 3 Feb
The Chicago Hotel Collection - Magnificent Mile

About this property

The Chicago Hotel Collection River North

Hotel with a fitness centre, near Michigan Avenue
This smoke-free hotel features a fitness centre, a microwave in a common area and a fridge in a common area. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services. Housekeeping is available once per stay.
The Chicago Hotel Collection River North offers 52 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at The Chicago Hotel Collection River North. During your stay, you'll be within walking distance of Michigan Avenue. Enjoy features like free WiFi in public areas, plus a gym and a meeting room.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Michigan Avenue and State Street
  • Dogs welcome for a fee
WiFi is free in public spaces. A meeting room and coworking spaces are available. A fitness centre, an arcade/games room, and concierge services are also featured at The Chicago Hotel Collection River North. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 3-star Chicago hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (USD 34.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's OpenKey mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 65 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay
  • Service fee: 18 per cent
  • Resort fee: USD 58.65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Laundry facilities

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 34.95 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 10:00 AM - 1:00 AM.
This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival. Guests are required to download the property's OpenKey mobile app before check-in. For more details, please contact the property using the information on the booking confirmation.
Property Registration Number 60610

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 176 out of 416 reviews" "
Rating 8 - Good. 75 out of 416 reviews" "
Rating 6 - Okay. 46 out of 416 reviews" "
Rating 4 - Poor. 36 out of 416 reviews" "
Rating 2 - Terrible. 83 out of 416 reviews" "

8.2/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jenette

Very basic. Simply a place to rest your head.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly Cole Williams

Travelled with family
Liked: Staff & service, property conditions & facilities
It was ok I wouldn’t consider it luxury at all but fine for one night after a wedding and we had five people so it was cool. The rail was next door I didn’t hear it at all. The bar was also next door and it was loud but not all night. Wasn’t super clean. Loved the room set up but could have been cleaner.
Stayed 1 night in Oct 2024

10/10 Excellent

Yesenia

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Love the theme, location, staff, check in is always welcoming and friendly.
Stayed 1 night in Oct 2024

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was unique. The rooms a little small, but clean. The reception staff were very friendly and helpful. I didn’t like not having staff on site 24 hours. If you need something there is a 24 hour “emergency” number, but what constitutes an emergency? We had a situation that came up and we did not call. This ended up with a large extra fee being charged to our account. The management was unwilling to discuss a compromise to this issue. So, if in doubt, call the emergency number. Overall a nice place but would not stay again because of that situation. Once burned twice shy.
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time celebrating! Easy to get in and out and walkable to many great locations!
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Stayed 4 nights in Sep 2024

6/10 Okay

Tomas

Disliked: Cleanliness, staff & service
.
Stayed 1 night in Oct 2024

6/10 Okay

Jerry

Stayed 1 night in Sep 2024

10/10 Excellent

erika

Stayed 3 nights in Jun 2024

10/10 Excellent

Kostas

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Edwin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is great service!, game room,kitchen super spacious, the only confusing part was the entrance
Stayed 1 night in Sep 2024

6/10 Okay

Sara

Stayed 1 night in Aug 2024

10/10 Excellent

Remy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING!!! Stayed here for 2 nights for a concert and all I have to say is it’s amazing, I must say I’m quite confused about all the bad reviews about service and hidden fees, I booked on a third party website (Expedia) and all fees were listed online and there were no hidden fees, if what people are complaining about is the $125 you get it back it doesn’t stay on your card. As for service it was outstanding, we arrived at 12:30 which is 30 minutes after they close but they stayed late just so we could check in and check out was again seamless, rooms are clean, modern, and well appointed as well as the amenities and overall it was a wonderful stay an when we do come back to Chicago we will be staying at this hotel again! Thank you for a wonderful stay!
Stayed 2 nights in Sep 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Leslie

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. WILDLY OVERPRICED I travel frequently for business and this was one of the most disappointing hotel experiences I’ve ever had. I booked this hotel for a last-minute work trip, and it was one of the few places with availability under $500 a night, but still not cheap (it was ~$390 all in). I’ll start with the positives: I was able to check in early, the room was clean, and the hotel is in a central location. Negatives: I was about to say that it is in a good location - because of its proximity to business/cultural/shopping districts - BUT IT’S DIRECTLY NEXT TO AN ACTIVE ELEVATED TRAIN TRACK. The one window in my dark, sparsely furnished room looked directly into the subway, which rumbled by every 10 minutes or so. They try to mask the noise of the train by blasting the fans in the rooms, but thundering, wind-turbine levels of noise isn’t any better. The overall vibe of the hotel is a YMCA/hostel but with private rooms. This would be more acceptable if the hotel didn’t charge absurd “amenity and resort fees.” I was made aware of these fees at the time of the booking, I just didn’t realize I’d be paying a premium for nonexistent services. Additionally, I paid my remaining balance online prior to check in and the charge showed up as pending on my credit card, but I kept getting alerts to either check out or check out online and the form kept asking me to resubmit the balance. If you’re not careful, you could end up paying multiple times.
Stayed 1 night in Sep 2024

6/10 Okay

Lexi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lots of extra fees - I ended up paying $600 for just one night!
Stayed 1 night in Sep 2024

8/10 Good

Adriana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Friendly staff. Parking fee not included in reservation.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Hotel charges an exorbitant “amenities” fee PER DAY that is hidden. It gives you no amenities otjer than 6 free sodas a day and some worthless coupons. It is their way of advertising a lower price and then putting the screws to you when you arrive. Then the condescending front desk clerk asks “did you read the fine print?” DO NOT STAY HERE.
Stayed 1 night in Sep 2024

2/10 Terrible

Gary

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 4 nights in Jul 2024

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a room for the night. I felt safe. I didn't feel lost. Good place for a first timer
Stayed 1 night in Aug 2024