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Thompson Chicago, by Hyatt

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Thompson Chicago, by Hyatt

2 bars/lounges
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Lobby
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
21 East Bellevue, Chicago, IL, 60611
  • State Street
    2 min walk
  • Michigan Avenue
    4 min walk
  • John Hancock Center
    8 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    38 min drive

Room options

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, Accessible (Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Lake View

  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Lake View

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft (Skyline Suite)

Loft (Skyline Suite) | Premium bedding, pillow-top beds, minibar, in-room safe

Loft (Skyline Suite)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Lake View (Shower)

  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Terrace

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, Terrace

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse (Suite)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds (High Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Thompson Chicago, by Hyatt

Luxury Chicago hotel in Downtown Chicago with bars
This smoke-free hotel features a restaurant, 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Thompson Chicago, by Hyatt. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from State Street and 4 minutes on foot from Michigan Avenue
  • Pets welcome free of charge
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business centre.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8999 square feet (836 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Thompson Chicago, by Hyatt. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

Tavern on Rush – On-site fine-dining restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 75 per night)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,999 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: USD 17 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 741 out of 1048 reviews" "
Rating 8 - Good. 166 out of 1048 reviews" "
Rating 6 - Okay. 75 out of 1048 reviews" "
Rating 4 - Poor. 32 out of 1048 reviews" "
Rating 2 - Terrible. 34 out of 1048 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and lovely hotel
Stayed 1 night in Oct 2024

6/10 Okay

Robin

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Drew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gets the job done.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gregory Buffington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

DIANE

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I recently spent four nights at the Thompson Chicago for a business trip, and while I had high hopes, the experience fell short. I booked a king room but was given two doubles due to the hotel being oversold. At 6’3”, sleeping in a short bed was uncomfortable, and I ended up with only 12 hours of sleep over four nights. My room was on a higher floor, but this didn’t make up for the downgrade in bed size. The $50 food and beverage credit offered as compensation felt inadequate, especially with the restaurant and bar closed for renovations, leaving few options for its use. I paid $378 per night, plus a $68 resort fee, which is likely lower for the area but not inexpensive. While the room was clean, the fit and finish was at best average, and I noticed some wear, like rust in the shower and noisy plumbing that contributed to the sleepless nights. The staff interactions, except for a kind doorman in the mornings, were impersonal and left me feeling like more of a nuisance than a guest. It’s disappointing because the location is excellent, but the lack of attention to guest comfort and the overall wear of the hotel made for an underwhelming stay. I had expected a more thoughtful experience, and I hope this isn’t indicative of the Thompson brand. Perhaps nearby higher-priced options should be considered for a better standard of service and comfort.
Stayed 4 nights in Sep 2024

8/10 Good

Charmaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and amazing service!
Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Stayed 2 nights in Sep 2024

10/10 Excellent

James, Kirkland

Liked: Cleanliness, staff & service, property conditions & facilities
Shower hose doesn’t stay where it should.
Stayed 1 night in Sep 2024

4/10 Poor

Marlon

Disliked: Property conditions & facilities
Location is great service is sub par.
Stayed 2 nights in Sep 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location to shops and restaurants. Inside the room the toilet seat wouldn’t stay up and the bed while sleeping must be old because my back was hurting this morning from sleeping on it
Stayed 1 night in Sep 2024

10/10 Excellent

Andi

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a very friendly and competent staff. Easy check in, easy to use the valet service and great dining options right across the street. Rooms were clean and quiet and very comfortable. Will now be our go-to hotel in Chicago.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
I love the Thompson Hotel and have stayed there many times. It’s a great area of the city to be in and the overall vibe of the hotel is great. The rooms have a nice flow and great views. Definitely one of my favorite hotels in Chicago. Also, dev friendly. My room didn’t have a remote and it took hours for them to bring me one. That’s annoying but it is what it is. I’d still stay again
Stayed 1 night in Sep 2024

2/10 Terrible

Lorena

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Squeaky AC all night. Not good maintenance of hotel. Got handicapped room too when we did not requests
Stayed 1 night in Sep 2024

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Wyatt

Stayed 1 night in Sep 2024

10/10 Excellent

Franceska

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! It was clean, spacious and had a great view.
Stayed 1 night in Sep 2024