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voco Chicago Downtown by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown by IHG

City view from property
Bar (on property)
Point of interest
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Bar

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Chicago Riverwalk
    ‪13 min walk‬
  • Michigan Avenue
    ‪15 min walk‬
  • Millennium Park
    ‪18 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Room amenity

Premium Room, 1 King Bed (Walk-In Shower)

  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Room amenity

Premium Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Queen Beds, City View

City view

Premium Room, 2 Queen Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

City view

Standard Room, 1 King Bed, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

City view

Premium Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, City View

City view

Grand Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Chicago Skyline View)

City view

Standard Room, 1 King Bed (Chicago Skyline View)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Chicago Skyline View)

City view

Grand Room, 1 King Bed (Chicago Skyline View)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, City View (Accessible Tub)

City view

Premium Room, 2 Queen Beds, Mobility Accessible, City View (Accessible Tub)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Room amenity

Grand Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

City view

Standard Room, 2 Queen Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

City view

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Room amenity

Premium Room, 1 King Bed, Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Communications)

Room amenity

Premium Room, 2 Queen Beds, Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible (Communications)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Accessible (Communications, Chicago Skyline View)

City view

Grand Room, 1 King Bed, Accessible (Communications, Chicago Skyline View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

Room amenity

Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Chicago Skyline View)

City view

Premium Room, 1 King Bed (Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Chicago Skyline View)

City view

Premium Room, 2 Queen Beds (Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Room amenity

Standard Room, 1 King Bed (Walk-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds (Chicago Skyline View)

City view

Standard Room, 2 Queen Beds (Chicago Skyline View)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Aerial view

Holiday Inn Chicago Dwtn - The Mart by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1416)
The price is CHF 155
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Holiday Inn Chicago Dwtn - The Mart by IHG

About this property

voco Chicago Downtown by IHG

Riverwalk hotel with 24-hour fitness centre and sauna
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Voco Chicago Downtown by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The sightseeing around voco Chicago Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Merchandise Mart. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 15 meeting rooms
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute walk from Merchandise Mart and 13 minutes on foot from Chicago Riverwalk
Voco Chicago Downtown by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. The business-friendly voco Chicago Downtown by IHG also features concierge services, express check-out, and a front desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown by IHG was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Waterview – On-site restaurant. Guests can enjoy drinks at the bar.
Riverbend Market – On-site coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Covered self-parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago By Ihg Chicago
voco Chicago Downtown by IHG Hotel
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown by IHG Chicago
voco Chicago Downtown by IHG Hotel Chicago

voco Chicago Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1540 out of 2400 reviews
Rating 8 - Good. 432 out of 2400 reviews
Rating 6 - Okay. 214 out of 2400 reviews
Rating 4 - Poor. 103 out of 2400 reviews
Rating 2 - Terrible. 111 out of 2400 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hibba

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were very friendly. Location is great, walkable to main tourist attractions. Had a great time!
Stayed 3 nights in Nov 2024

6/10 Okay

Eugene

Business traveller
Liked: Cleanliness, staff & service
Had to change rooms because original room could not get above 59f. Upgraded room was spacious but very loud fan. Lobby restaurant apparently shut down a month ago. No one removed signage.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dewanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Monica

Stayed 2 nights in Nov 2024

10/10 Excellent

Kalah, Charlotte

Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!
This hotel was wonderful. The staff were so friendly. We were able to store our bags early (at no cost) while we explored the city until our reservation was available. The lobby upstairs was delightfully decorated, and had a staffed bar open. Centrally located, and very lux appearance. The manager Putri Hutami even let us check in early as the "Guests of the Day"!
Stayed 2 nights in Nov 2024

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, parking is confusing.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisvette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the city view, staff was attentive
Stayed 1 night in Nov 2024

10/10 Excellent

Gabriel

Stayed 3 nights in Nov 2024

10/10 Excellent

AN

Liked: Cleanliness, staff & service, property conditions & facilities
Location is prime.
Stayed 2 nights in Nov 2024

8/10 Good

Kristianna Mercedez, Lakewood

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would have gotten 5 stars but did not like the coffee machine. I’m old school and needed a regular coffee machine not an espresso machine. Other than that the stay was great, location was great within walking distance of everything. Definitely recommend.
Stayed 3 nights in Nov 2024

4/10 Poor

Zhamilia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service is poor. Really bad.
Stayed 4 nights in Nov 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

LaSquilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that there wasn't anyone at the front desk for checkout
Stayed 2 nights in Nov 2024

10/10 Excellent

Hokeun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Radiance

Stayed 1 night in Nov 2024

4/10 Poor

Wesley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Theophilus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely coming back
Stayed 3 nights in Aug 2024

4/10 Poor

JOSE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Expensive parking lot and cold swimming pool.
The parking was extremely uncomfortable and expensive, the swimming pool terribly cold. Overall was not a good experience I wouldn’t recommend or go back to this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Aldijana

Liked: Cleanliness, staff & service, property conditions & facilities
My group of 4 enjoyed our stay at this hotel. Its a very convenient location, close to everything. Hotel is very clean and staff is friendly and knowledgeable, especially our check-in receptionist (Heidi) was very helpful. We would highly recommend this place to all. Can’t wait to be back.
Stayed 3 nights in Nov 2024