voco Chicago Downtown by IHG

3.5 star property

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Photo gallery for voco Chicago Downtown by IHG

City view from property
Bar (on property)
Point of interest
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Bar
  • Gym

Explore the area

Map
350 W Wolf Point Plaza Building, Chicago, IL, 60654
  • Merchandise Mart
    ‪3 min walk‬
  • State Street
    ‪11 min walk‬
  • Chicago Theatre
    ‪13 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬

Room options

Premium Room, 1 King Bed (Walk-In Shower)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Single Bed

Premium Room, 2 Queen Beds, City View

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Chicago Skyline View)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed (Chicago Skyline View)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Mobility Accessible, City View (Accessible Tub)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Mobility Accessible (Chicago Skyline View)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed, Accessible (Communications, Chicago Skyline View)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds, Mobility Accessible (Communications)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds (Chicago Skyline View)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Queen Beds (Bath Shower Combination)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds (Chicago Skyline View)

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

voco Chicago Downtown by IHG

Riverwalk Chicago hotel in Downtown Chicago with a 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Voco Chicago Downtown by IHG offers 293 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. 55-inch LCD televisions come with cable channels. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The sightseeing around voco Chicago Downtown by IHG gets high marks from our customers. During your stay, you're just a quick walk from Merchandise Mart. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and 15 meeting rooms
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute walk from Merchandise Mart and 13 minutes on foot from Chicago Riverwalk
Voco Chicago Downtown by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. The business-friendly voco Chicago Downtown by IHG also features concierge services, express check-out, and a front desk safe. Parking is available for a fee. A complete renovation of voco Chicago Downtown by IHG was completed in July 2022.

This 3.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Waterview – On-site restaurant. Guests can enjoy drinks at the bar.
Riverbend Market – On-site coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Riverbend Market
  • Waterview

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 15 meeting rooms
  • 25,000 square feet of conference space
  • Business centre

Outdoors

  • On the riverwalk
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 30 for adults and USD 15 to 30 for children
  • Covered self-parking fee: USD 59 per day (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 5:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Voco Downtown
voco Chicago Downtown
Voco Chicago By Ihg Chicago
voco Chicago Downtown by IHG Hotel
voco Chicago Downtown an IHG Hotel
voco Chicago Downtown by IHG Chicago
voco Chicago Downtown by IHG Hotel Chicago

voco Chicago Downtown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1514 out of 2362 reviews
Rating 8 - Good. 426 out of 2362 reviews
Rating 6 - Okay. 213 out of 2362 reviews
Rating 4 - Poor. 102 out of 2362 reviews
Rating 2 - Terrible. 107 out of 2362 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the viewer. Place very clean and safety.
Stayed 3 nights in Nov 2024

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
They tried charging me for someone elses room twice before I was checking out and drained my spending money 😐.
Stayed 1 night in Nov 2024

10/10 Excellent

Muaz

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel with amazing views
Stayed 3 nights in Nov 2024

10/10 Excellent

Floralba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience with the stuff in front desk kind and helpful. They let me check in the luggage in the morning.
Stayed 1 night in Nov 2024

8/10 Good

Jamie Derek

Liked: Cleanliness
Stayed 6 nights in Nov 2024

2/10 Terrible

Samantha

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No room service. No uber delivery to room. Noisy elevators. Overall would not recommend.
Stayed 2 nights in Nov 2024

6/10 Okay

Chia en

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The A/C didn’t work and they found out the machine needed to be replaced. They changed it around 11pm which we had a busy day and felt very tired when the maintenance came over. And also the shower needed to wait for a long time for hot water.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
A very cool old hotel which was well renovated. Room was great, gorgeous views. The 15th floor lobby is ENORMOUS and offers lots of meeting space and places to hang out. Lots of families and children, if you’re looking for something a bit quieter.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sofia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
10/10 satisfaction
Stayed 2 nights in Nov 2024

10/10 Excellent

Rejla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the hotel was absolutely wonderful! The property is modern and new, our room was simply stunning. Every detail exceeded our expectations, making our experience truly perfect. The staff were incredibly kind and attentive, always ensuring we felt welcomed and comfortable. We thoroughly enjoyed our trip and can’t wait to come back. Highly recommend the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jamie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was fantastic. Great location, and the views of the skyline from the room were incredible, everything was very walkable. I marked down the staff as 3* due to the blonde girl behind the bar on the 15th floor. I ordered 2 beers to take to my room and tipped hansomely for 2 beers. The day after i did the same again and she told me i never paid for the 2 the day before as i never left a receipt to charge it to the room. I obviously challenged this. She said the only way around it is for her to give me 2 beers but charge for 4 (2 from the day before) i said when i check out i will check the bill then return for a refund once i prove i have been double charged. Anyway i checked out and i did pay for the 2 beers the day before and when i confronted her she denied all knowledge. I know it is only 2 beers but they weren’t cheap for a start and it really annoyed me as i felt like i was being accused of being dishonest. Not once but twice. I wasn’t going to stand there and argue over 2 beers but it was disappointing after the rest of my stay was so good.
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Olga

Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Stayed 3 nights in Nov 2024

10/10 Excellent

breyon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the room is shown exactly how shown on the pictures. The restaurant and bar inside is nice,
Stayed 4 nights in Oct 2024

10/10 Excellent

Rachel

Stayed 4 nights in Nov 2024

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Shawn

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
River view and convenience were great
Stayed 3 nights in Nov 2024

6/10 Okay

Carlos

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was very rude and would cut me off while I tried to talk to them about a situation. Charged my card extra money for no reason then said it would be refunded but it would take too long to get the money back
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and staff was friendly
Stayed 3 nights in Nov 2024

6/10 Okay

Chioma

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Mariama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024