Best Western Heritage Inn - Chico

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Heritage Inn - Chico

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, blackout curtains, iron/ironing board
Property grounds
Vending machine
Aerial view
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
25 Heritage Ln, Chico, CA, 95926
  • SacValley MedShare
    3 min drive
  • California State University-Chico
    4 min drive
  • Bidwell Mansion State Historic Park
    4 min drive
  • Chico, CA (CIC-Chico Municipal)
    8 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Best Western Heritage Inn - Chico

Hotel in Chico with free breakfast and fitness centre
An outdoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Best Western Heritage Inn - Chico offers 99 accommodations, which are accessible via exterior corridors and feature a safe and free newspapers. Televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
The free breakfast at Best Western Heritage Inn - Chico gets good marks from our customers. During your stay, you'll be within walking distance of SacValley MedShare. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from SacValley MedShare and a few minutes from California State University-Chico
  • Dogs welcome for a fee (restrictions apply)
Best Western Heritage Inn - Chico offers its guests an outdoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Best Western Heritage Inn - Chico. Limited free parking is available on a first-come, first-served basis.

This Chico hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Family friendly

  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per accommodation, per day, plus a deposit of USD 100.00 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Chico
Best Western Chico Heritage Inn
Best Western Heritage Chico
Best Western Heritage Inn Chico
Chico Best Western
Heritage Inn Chico
Best Western Heritage Hotel Chico
Best Heritage Chico Chico
Best Western Heritage Inn - Chico Hotel
Best Western Heritage Inn - Chico Chico
Best Western Heritage Inn - Chico Hotel Chico

Best Western Heritage Inn - Chico Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 377 out of 1003 reviews" "
Rating 8 - Good. 372 out of 1003 reviews" "
Rating 6 - Okay. 155 out of 1003 reviews" "
Rating 4 - Poor. 63 out of 1003 reviews" "
Rating 2 - Terrible. 36 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

Tyler

Stayed 1 night in Aug 2024

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not worth the price
I should have listened to some of these reviews. Best western has seem to gone down hill. The carpets were old and had sticky spots. The furniture was stains. The freeway was extremely loud. At least the bed felt comfortable, it could have also been that I was exhausted from traveling with 3 children. The breakfast had lots of choices and the staff was friendly. Not worth the high price I payed tho. I should have stayed across the freeway at a better hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities
I did not like signing the agreement to not smoke and then going into the room that smelled like cigarette smoke. Also, I felt like the room was dirty the whole time after finding a cigarette butt in the shower.
Stayed 2 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Comfortable stay.
Staff was kind and courteous. Bed was soft and cozy. Could have used a spare blanket. I like having a fridge, microwave, and coffee maker. Hotel needs some maintenance issues fixed I.e., shower head needs replacing, and bathroom faucet almost came off the sink. It would be great to have charging plugs. Maybe in the lamps.
Stayed 2 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Reliable quality. The code for the pool didn't work well for me and for other guests. I had to go back to the desk twice for help and the staff came out to do the code. We're in the pool area and another couple tried to enter and couldn't. I felt weird not opening the gate for them as they too had to go back to the desk to get help. Then a third couple had to do the same. I felt uncomfortable not helping the other quests, but I know the staff only wants guests with pass codes to enter. And, there was no soap/body wash in the dispenser by the sink.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Good location. Friendly staff. Good pool and hot tub. Room had both microwave and fridge, which is always a plus in my book.
Stayed 1 night in Jul 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent reception and staff
The staff was amazing. Sierra was amazing and went above and beyond to keep me calm and inform me of the status of the park fire that was roaring nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimate, LIVERMORE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kirstin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kristine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Griselda

Stayed 1 night in Jul 2024

10/10 Excellent

Griselda

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Limited parking when I was there.
Stayed 1 night in Jul 2024

6/10 Okay

Kelly

Travelled with family and small children
Liked: Staff & service, amenities
Pool is right by the freeway and far away from the hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

MARY, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming staff
Stayed 1 night in Jul 2024

6/10 Okay

Travis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC does not work well. It’s really hot outside obviously, but the AC is either not working properly or just can’t keep up. The rooms are sooooo hot.
Stayed 1 night in Jul 2024

6/10 Okay

Stephanie

Travelled with family
Disliked: Cleanliness
Would stay again
This is an older hotel and am sure was very nice in its day. The lobby and breakfast are was very nice. Breakfast was the best I have had in a long time, they had everything. The beds were very comfortable and the pool was cool and refreshing. I couldn’t figure out the tv. There was no guide or menu. We would stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Stanley, Petaluma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, and affordable!
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacqueline

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My experience was superb. I met new friends, Ate delicious breakfasts and my sleep was sweet.
Stayed 3 nights in Jun 2024

2/10 Terrible

Cathleen

Stayed 4 nights in Jun 2024

8/10 Good

Clifford

Travelled with group
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Violet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool the accomodations were awesome
Stayed 1 night in Jun 2024

4/10 Poor

Sabrina

Stayed 4 nights in May 2024