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HM Hotel Mirador

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HM Hotel Mirador

Indoor pool, pool loungers
Lobby
Porch
In-room safe, desk, laptop workspace, blackout curtains
40-inch LED TV with cable channels, TV

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Av. Universidad 1309, Col. San Felipe, Chihuahua, CHIH, 31240
  • Casa Chihuahua Museum
    11 min walk
  • Expo Chihuahua
    13 min walk
  • Casa Juarez Museum
    14 min walk
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    19 min drive

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.1 out of 5, Very good, (1001)
The price is CHF 76
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Fiesta Inn Chihuahua

About this property

HM Hotel Mirador

Hotel with free parking, near Casa Chihuahua Museum
An indoor pool, a restaurant and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is not available.
HM Hotel Mirador offers 87 accommodations with a safe and complimentary bottles of water. 40-inch LED televisions come with cable channels. Bathrooms include a shower and hairdryers.

This Chihuahua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the hotel include an indoor pool and a health club.
During your stay at HM Hotel Mirador, you'll be within walking distance of Casa Chihuahua Museum. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Amberis, a family restaurant that serves international cuisine
  • Breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 15-minute walk of Casa Chihuahua Museum and Expo Chihuahua
HM Hotel Mirador offers its guests an indoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 6200 square feet (576 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly HM Hotel Mirador. Free self parking is available.

This 3-star Chihuahua hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 11:00 AM.
Amberis – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Delfos – This cocktail bar specialises in Mexican cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: MXN 165 for adults and MXN 97 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Amberis
  • Delfos

Things to do

  • Health club
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (6,200 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HM Hotel Mirador

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 165 for adults and from MXN 97 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Mirador
Best Western Mirador Chihuahua
Hotel Best Western Mirador
Hotel Best Western Mirador Chihuahua
Best Western Chihuahua
Chihuahua Best Western
Best Western Mirador Hotel Chihuahua
Best Western Mirador Hotel
Best Western Mirador
HM Hotel Mirador Hotel
HM Hotel Mirador Chihuahua
HM Hotel Mirador Hotel Chihuahua

HM Hotel Mirador Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 179 out of 516 reviews" "
Rating 8 - Good. 183 out of 516 reviews" "
Rating 6 - Okay. 91 out of 516 reviews" "
Rating 4 - Poor. 40 out of 516 reviews" "
Rating 2 - Terrible. 23 out of 516 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yosephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has become a home away from home since I visit there every month! Always a pleasure and the staff is so amazing! My husband and I always look forward to coming here.
Stayed 3 nights in Aug 2024

2/10 Terrible

Manuel

No like hotel
Stayed 1 night in Aug 2024

8/10 Good

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

rocio

Travelled with family and small children
Liked: Staff & service
Personal muy amable, desayuno rico, área de la alberca agradable. Lo que no me gustó fueron las habitaciones, se ven viejas, alfombra sucia y casi no había luz, de por si toda la habitación es muy oscura y aunado a eso varios focos no servian.
Stayed 1 night in Aug 2024

10/10 Excellent

Loriann

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great hotel!
I enjoyed my stay, the front desk person was very friendly and made you feel welcomed. The staff at breakfast was attentive. I will definitely return.
Stayed 3 nights in Jul 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great breakfast!
Stayed 3 nights in Jul 2024

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great! I and my boyfriend will stay here again! The breakfast was excellent!
Stayed 1 night in Jul 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jul 2024

6/10 Okay

Guillermo A

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Poco decepcionado
Siempre me ha gustado quedarme en este hotel por la conveniencia de estar ubicado cerca del Centro de la capital y cerca de casi todo, además de su alberca techada para poder disfrutar con mi hija de 9 años quien le encanta la alberca. El cuarto en general estaba bien pero el baño tiene su lavamanos demasiado abajo, primera vez que veo algo así de todos los hoteles que me he quedado. La alberca, el agua estaba tan sucia que usando googles, aún así no se podía ver con claridad y en el fondo de la alberca apenas se podía ver la suciedad asentada, creo le falta bastante mantenimiento al hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Artemio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Our first experience was less than favorable. This time is was way better. Our room was larger than last time (not sure on how or knew there was a difference). Room was clean and staff is friendly. Seemed to be a little pricey for the place, but it does seem safe.
Stayed 2 nights in Oct 2022

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Older property, pool open one day, food good, check in a little slow.
Stayed 2 nights in Sep 2022

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Is good ubicación for us , close for everything old downtown and Acces fast to new town and District 1, and close to mi Family
Stayed 3 nights in Jul 2022

8/10 Good

diana carolina

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price, a bit old but in good condition and very clean
Stayed 1 night in Jun 2022

10/10 Excellent

JOHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MUCH RECOMMENDED
OUR STAY AT THIS BEST WESTERN MIRADOR HOTEL WAS EXCELLENT. WE LIKE THEIR SERVICE AS WELL AS THE TRNQUILITY THERE. ONE SPECIAL IS THE UNDER THE ROOF POOL, IT'S JUST AMAZING. WARM FRESH AND CLEAN WATER, THAT'S SUPER.
Stayed 1 night in Jun 2022

6/10 Okay

Artemio

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
We were a party of 4 and only had 2 towels. We called and asked for 2 more and they never came. They did offer complimentary coffee, but when asked for additional, they said they charged…I said it was fine, but they never brought it either. Our card key didn’t work the next day when we came back late in the night from a get together.
Stayed 2 nights in May 2022

8/10 Good

JAVIN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good memories of the hotel and Chihuahua
Receptions people friendly Hotel it's ok but needs some maintenance, corrective and preventive Good location. Near to the centre city, shops and restaurants
Stayed 8 nights in Mar 2022

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come and enjoy their pool!
Comfortable location, the heated pool was a big hit with the kids. Excellent parking!!
Stayed 3 nights in Dec 2021

6/10 Okay

Helene

Business traveller
Disliked: Property conditions & facilities, room comfort
Recomendable para estadía corta
El personal es muy amable pero en general el hotel necesita mucho mantenimiento. Es un hotel viejo, cuando entras a la habitación huele a alfombra vieja, las cortinas se traban y tienes que estar jalando de ellas para moverlas, el internet es muy malo, se desconectaba constantemente, el desayuno es muy básico. Lo recomiendo para una estadía corta dado que el costo es muy accesible, sin embargo para una estadía larga no es un lugar muy cómodo.
Stayed 10 nights in Aug 2021

10/10 Excellent

perla

Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien hotel. Muy comodo
Stayed 3 nights in Jul 2021

8/10 Good

Jisbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto para un fin de semana
Perfecto lugar para vacacionar dentro de la ciudad! LAs habitaciones están amplias y cómodas, solo faltaría un frigobar pero fuera de eso todo bien. Disfrutamos mucho de la alberca y del desayuno incluido. Definitivamente, me volveré a hospedar ahí.
Stayed 2 nights in Jul 2021

8/10 Good

samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the breakfast is wonderful
Stayed 6 nights in Jun 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never stay at the hotel again at all
Duty hotel, I asked them for morning call, they never call me, I was late for my meeting
Stayed 1 night in Jun 2021