Hilton Garden Inn Chihuahua

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Chihuahua

Seasonal outdoor pool, open 9:00 AM to 10 PM, pool loungers
Breakfast, lunch and dinner served
Exterior
Reception
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • Room service

Explore the area

Map
Av. de La Juventud 5915, Esquina con Haciendas del Valle, Chihuahua, CHIH, 31216
  • Hospital Angeles Chihuahua
    7 min walk
  • Comecamila
    1 min walk
  • Chihuahua Central Bus Station
    11 min drive
  • Chihuahua, Chihuahua (CUU-General Roberto Fierro Villalobos Intl.)
    27 min drive

Room options

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 76 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Chihuahua

Pet-friendly hotel connected to a shopping centre in Chihuahua with free parking
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Hilton Garden Inn Chihuahua offers 137 accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Chihuahua hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Hilton Garden Inn Chihuahua, you're connected to a shopping centre and just a quick walk from Hospital Angeles Chihuahua. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet in some public areas
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Within a 10-minute walk of Hospital Angeles Chihuahua and Basilica de Chihuahua
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hilton Garden Inn Chihuahua offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 4212 square feet (391 square metres) and includes conference space. A rooftop terrace, multilingual staff, and laundry facilities are also featured at the business-friendly Hilton Garden Inn Chihuahua. Free self parking is available.

This 3.5-star Chihuahua hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 11:00 AM and at the weekend from 7:00 AM to noon.
Garden Grille & Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Rooftop BAR – On-site rooftop bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 200 per stay)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 240 to 320 for adults and MXN 80 to 160 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar
  • Rooftop BAR

Things to do

  • Designer stores
  • Gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 4,212 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 October to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 240.00 to 320.00 for adults and MXN 80 to 160 for children
  • Fee for in-room wireless Internet: MXN 200 per stay (rates may vary)
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 9:00 AM to 10 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Chihuahua Hotel
Hilton Garn Inn Chihuahua
Hilton Chihuahua Chihuahua
Hilton Garden Inn Chihuahua Hotel
Hilton Garden Inn Chihuahua Chihuahua
Hilton Garden Inn Chihuahua Hotel Chihuahua

Hilton Garden Inn Chihuahua Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 345 out of 542 reviews" "
Rating 8 - Good. 104 out of 542 reviews" "
Rating 6 - Okay. 50 out of 542 reviews" "
Rating 4 - Poor. 20 out of 542 reviews" "
Rating 2 - Terrible. 23 out of 542 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maryanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and feel right at home. Customer service on point.
Stayed 1 night in Sep 2024

8/10 Good

Nayomi Itzel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
El dasayuno estuvo muy bueno.
Stayed 1 night in Aug 2024

2/10 Terrible

Richard X

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The front desk were very unhelpful I had made a reservation for 3 nights and the told me that is was only for 2 nights and I had to repay them for the extra night overall I know that I will not stay at the Hilton in Chihuahua question if you charged me for 3 nights why did I have to pay whos going to refund me that money ?
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Jul 2024

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Jul 2024

6/10 Okay

Veronica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was great but the only thing that I didn’t like was the fact that our room was never clean.
Stayed 4 nights in Jul 2024

8/10 Good

David

Business traveller
Liked: Staff & service, property conditions & facilities
Overall satisfied with hotel no issues.
Stayed 7 nights in Jun 2024

10/10 Excellent

Pablo

Stayed 4 nights in Jun 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Gracias
Stayed 2 nights in Mar 2024

10/10 Excellent

Yusdeny

Stayed 3 nights in Jun 2024

10/10 Excellent

Jesus

Stayed 3 nights in Jun 2024

10/10 Excellent

Jose

Stayed 4 nights in Jun 2024

10/10 Excellent

Cornelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Cornelio

Stayed 1 night in Jun 2024

10/10 Excellent

Nora

Stayed 2 nights in May 2024

10/10 Excellent

Sergio Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Mar 2024

8/10 Good

Guy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy and professional
Stayed 3 nights in May 2024

2/10 Terrible

Jesus

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was unprofessional. They disclosed my room number to the behind and around me while I was checking in. I tried to switch rooms after I told them that I wasnt comfortable that people knew my room number but Kenia, the front desk receptionist, said she couldnt do anything about it.
Stayed 2 nights in May 2024

6/10 Okay

Fenanda

Travelled with family, Business traveller
Liked: Staff & service
Conveniente para atender situaciones de negocio a y no tener que estar en el hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and amenities
Stayed 7 nights in May 2024

10/10 Excellent

Paulina

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the staff is very welcoming, everything was impecable, the pool area is really nice.
Stayed 4 nights in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Stayed 1 night in May 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, very good service, facilities and amenities.
Stayed 2 nights in Apr 2024

6/10 Okay

Karime

Travelled with family
I like it is nearby to the clinic I visit.
Stayed 1 night in May 2024