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Bella Donna Hotel

3.0 star property

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Photo gallery for Bella Donna Hotel

Lobby
Reception
Standard Single Room | Minibar, desk, rollaway beds, free WiFi
Standard Single Room | Minibar, desk, rollaway beds, free WiFi
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
st. Bucuresti 9, Chisinau
  • Parcul Catedralei & Grădina Publică Ştefan cel Mare şi Sfînt
    ‪9 min walk‬
  • Piata Centrala
    ‪10 min walk‬
  • Central market
    ‪12 min walk‬
  • Chișinău (RMO-Chișinău Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, rollaway beds, free WiFi

Standard Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Single Room

Economy Single Room | Minibar, desk, rollaway beds, free WiFi

Economy Single Room

  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room

Standard Single Room | Minibar, desk, rollaway beds, free WiFi

Standard Single Room

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Double Room

Economy Double Room | Minibar, desk, rollaway beds, free WiFi

Economy Double Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, rollaway beds, free WiFi

Standard Double Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

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The price is CHF 82
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includes taxes & fees
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About this property

Bella Donna Hotel

Hotel in Chișinău with free breakfast and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Bella Donna Hotel offers 18 air-conditioned accommodations with minibars and a hairdryer. LED televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Bella Donna Hotel, you're just a quick walk from Parcul Catedralei & Grădina Publică Ştefan cel Mare şi Sfînt. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, conference space and laundry facilities
  • Within a 10-minute walk of Parcul Catedralei & Grădina Publică Ştefan cel Mare şi Sfînt and Piata Centrala
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

The business-friendly Bella Donna Hotel also features multilingual staff, laundry facilities, and 24-hour room service. An airport shuttle (available on request) is available for a fee.

This 3-star Chișinău hotel is smoke free.

Guests are served a free breakfast.
Bella Donna Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, Romanian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) on request

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Conference space

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10 per pet, per day
  • Rollaway bed fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bella Donna Chisinau
Bella Donna Hotel
Bella Donna Hotel Chisinau
Bella Donna Hotel Hotel
Bella Donna Hotel Chisinau
Bella Donna Hotel Hotel Chisinau

Bella Donna Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 60 reviews
Rating 8 - Good. 28 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 10 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

9.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Hoda

Stayed 4 nights in May 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be much better.
Ariived and waited ten minutes for someone to check me in. Then they couldn't initially find my reservation. The breakfast was not great the first day tea and a croissant that wasn't very good. Then the second day it was eggs and ham. Back to croissant for third day. The housekeeping was here are more towels and soap. Location is OK. Can get off bus 30 from bus and walk 5 minutes. Grocery store nearby. 15 minute walk to Mall Dova. Buses are inexpensive 2 or 3 per trip.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property within walking distance of the downtown area, parks and the train station (all within 15-20 minutes). Really good internet too.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
No one comes to clean the room no dustbin in the room after asking them many times but no one provided any dustbin
Stayed 2 nights in Apr 2019

8/10 Good

Imran

Liked: Cleanliness, staff & service, room comfort
Bella Donna Hotel, chisinau
friendly staff, location was good too, good value for money, English can be a challenge but most staff could manage in English. room was spacious.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Very nice!
Stayed 1 night in Feb 2019

4/10 Poor

Charles

Liked: Cleanliness
Disliked: Staff & service
Not a good place to stay
The hotel advertises that it has a restaurant, but the restaurant is closed. It advertises that it has an airport shuttle, but it doesn't. It has not place to park and is located on a narrow street. The buildings on each side are in bad condition. The rooms are on the second floor but there is no elevator, just a narrow stair way. The beds have old, spring mattresses and are not too comfortable. The only amenity in the rooms are small refrigerators and a small TV. There is a public WiFi but it is weak. The receptionists do not speak English. I would not recommend staying there unless prices is important.
Stayed 2 nights in Nov 2018

10/10 Excellent

angela, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

charles

Liked: Room comfort
Good location
Was an ok hotel with a five minute walk to the centre. Would stay again
Stayed 2 nights in Jun 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Cozy Hotel
Very nice cozy hotel with a very good location close to the heart and most visited part of the city, restaurants cathedral and beautiful park. Service was also very good and the staff was very accommodating especially Greogery and Nelly who both made sure everything was OK and to my satisfaction. Good breakfast and WIFI. I highly recommend.
Stayed 4 nights in Sep 2017

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

6/10 Okay

Roxana Carmen

Liked: Cleanliness, room comfort
cost effect decent accommodation
It depends what are you looking for. I traveled for a business trip so I was looking for a decent and cheap room, comfortable and accessible to and from my meeting places and internet access. From this perspective, this hotel provides you with a comfortable and cost-effective room. The breakfast was the same each morning, so I would say this is an area needing improvement and diversification -- good coffee though, very nice and helpful front desk staff, a limited selection of TV channels, mainly in Russian, accessible location, close by a nice supermarket - supermaket Nr.1. If you are looking for luxoury accommodation, definitely this is not the place to go. If you need parking, this is not the place to go, but if you need a decent affordable room, than I would recommend to go for it, and keep your expectations at minimum.
Stayed 4 nights in Jul 2017

6/10 Okay

Seamus

Liked: Staff & service
Cheap accommodation in Chisinau
This cheap and cheerful accommodation is beset by problems. Despite advertising a restaurant, it was never open except for breakfast for the entire period of the stay (six nights). The rooms are small and cramped; the water pressure poor. Laundry took four days to be returned. On the other hand, the WiFi was good and the staff pleasant.
Stayed 6 nights in Jun 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima Sojourn in Bella Donna accommodation.
Located in city beside public transport. Friendly staff. Good security with night porter. Very comfortable bed after a long delayed airline trip. Receptionist brewed a good strong cappuccino for me which I greatly appreciated. Nice breakfast of bacon, tomato. Omelette , bread, tea and yogurt . Pleasant stay definitely
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

Michael, London

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was very good for the price. Breakfast was excellent, my only recommended improvement would be that over 4 days the room wasn't cleaned once, nor were towels replaced and toilet roll restocked.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
From 3-star hotel I would expect shower/tub combination in the bathroom not just shower. Internet connection was free but very slow. The hotel service in general does not speak English. Only some of them could say barely a few sentences.

8/10 Good

Graham, Brighton

Liked: Staff & service, room comfort
Cleàn & central hotel
Hotel was ok. Room was spacious with 2 single beds pushed together to make a double, unfortunately the mattresses moved apart creating an uncomfortable space in the centre. The shower was fantastic and the bathroom was clean. The TV had almost 3000 channels, 90% of which have nothing on them, (1606 for the BBC news) The breakfast was an odd affair of a fried egg, 2 or 3 small slices each of cheese, tomato, cucumber and meat. There was a yoghurt and a cold pancake on the first morning, nothing extra on the 2nd and a small piece of swiss roll on the 3rd. the cafe was only open for drinks on my first night but there was a supermarket nearby. On check-in the staff did not have any small notes to give me my change and no effort was made over the next few days to remedy that, which is partly my fault as i did not raise the matter, the staff were generally helpful and friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bella Donna
Nice place to stay, just a ten minute walk to the city center, staff is very helpful, rooms are very clean. Breakfast is ok, nothing special to mention, but still alright!

10/10 Excellent

Federico, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recomended
The rooms are clean. The hotel seems new. Internet works perfectly. TV was not working in one room and they moved me to another room right away. Staff are knowledgeable in English. I was to check out at 6am and since breakfast was inclusive in my rate(very complete), they had prepared it for me to have it before the opening hours for this!!!. You just need to inform them. Taxi to the airport is between 60 and 70 Lei. About 15 to 20 minute walk to the center of Chisinau and marshutka terminal.

8/10 Good

PILLARISETTI, New Delhi, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Bella Donna
Comfortable stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in calm area
The Bella Donna was overall a nice place to stay given its location and the service. Breakfast on Saturday morning was incredible by USA standards and the rooms were clean. Nothing to complain about here for this hotel.

8/10 Good

Marshall, Ellicott City, Maryland

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel with Excellent( and lovely) staff
Hotel Bella Donna is very close to the places you want to be in Chisinau..easy walking distance to the banks, shops, schools & Embassy's. It was a great check-in ! Both Elena's are lovely in character & physically at the Front Desk - asking questions on how to improve the hotel experience during my entire stay. During the complimentary breakfast, Iulia & staff prepare a great options table of cereal, meats, yogurt, breads , fruits & juices. I am not a typical breakfast eater, but i did eat breakfast most times because of the atsmosphere & quality of breakfast choices i received. The room is clean upon check-in but they failed to clean the room during my stay- not that i needed it to be cleaned, but would have been good to get the "extra" clean service! Heat works, but don't expect a very warm heating experience that some are accustomed to in the US. I like it very hot in winter, but could only achieve warm on full settings. Also..there is no parking at the Bella Donna, though it is available for only 15 lei 3 blocks walk away. Overall..this is a 4* hotel ..which can achieve 5* status with just some minor upgrades in room /tech service and parking.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price! Clean and efficient!
I stayed here for one night (not even a full 24 hours) before my flight out of Chisinau. The hotel is not luxurious by any stretch, and it's in an obscure area not near any major attractions...but it was very clean and tidy and I have only good things to say about it. The room was small and simple but clean and efficient. The lady at the front desk spoke English and arranged a taxi to the airport for me at a great price. I wouldn't suggest to stay here for a whole week while on vacation with a group of people, but it's great for what it is (and the price!) especially for solo travelers or quick stays where luxury is not an expectation.

8/10 Good

Eric, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Hotel
I stayed here right after a 5 hour train ride from Odessa and was flying out to the US immediately in the morning. Showed up about 9 p.m. tired as ever, and the hotel clerk (Ana) was amazing. She was very helpful and understanding of me being a non-Romanian speaking tired individual, and helped me not only find my room but also arranged a couple taxis for me to complete errands around town. There is also a solid complimentary breakfast. I would definitely come back here.