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Crowne Plaza Christchurch by IHG

4.5 star property

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Photo gallery for Crowne Plaza Christchurch by IHG

Bar (on property)
Reception
Point of interest
Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, laptop workspace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Parking available
  • Room service

Explore the area

Map
764 Colombo Street, Christchurch, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Cathedral Square
    ‪2 min walk‬
  • Isaac Theatre Royal
    ‪2 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (High Floor)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View (High Floor)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Accessible Bathtub (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible Bathtub (Low Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible Bathtub (Low Floor)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible Bathtub (Low Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed (Living Area)

Junior Suite, 1 King Bed (Living Area) | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed (Living Area)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Crowne Plaza Christchurch by IHG

Luxury hotel with 2 restaurants and fitness centre
This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
Crowne Plaza Christchurch by IHG offers 204 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Crowne Plaza Christchurch by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Te Pae Christchurch Convention and Exhibition Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and a gym.
  • Free WiFi
  • Enjoy Modern European cuisine while dining at Market Place Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Te Pae Christchurch Convention and Exhibition Centre and Isaac Theatre Royal
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3122 square feet (290 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the luxury Crowne Plaza Christchurch by IHG. Parking is available for a fee.

This 4.5-star Christchurch hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Market Place Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast and dinner. A children's menu is available.
Cafe 1851 – This café specialises in Modern European cuisine and serves breakfast, brunch and lunch. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 25 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 36 for adults and NZD 18 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cafe 1851
  • Market Place Restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,122 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 36 for adults and from NZD 18 for children
  • Self-parking fee: NZD 25 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Crowne Plaza Christchurch Hotel
Crowne Plaza Christchurch
Crowne Plaza Christchurch
Crowne Plaza Christchurch by IHG Hotel
Crowne Plaza Christchurch an IHG Hotel
Crowne Plaza Christchurch by IHG Christchurch
Crowne Plaza Christchurch by IHG Hotel Christchurch

Crowne Plaza Christchurch by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 945 reviews
Rating 8 - Good. 197 out of 945 reviews
Rating 6 - Okay. 39 out of 945 reviews
Rating 4 - Poor. 24 out of 945 reviews
Rating 2 - Terrible. 15 out of 945 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jasmine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great. Robes were stained but other than that absolutely fantastic
Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent first night in New Zealand after 2 very long flights. Really helpful staff.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel in a great location. Easily in walking distance to the gardens and shopping. Parking is available onsite for a price.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with friendly staff and very clean and comfortable rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
Because we had an IHG credit card, we were upgraded after the first night to a higher room with terrace. The staff were very accomdating. We thoroughly enjoyed our stay overlooking Coogee Beach.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel warm and welcoming
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They overbooked, no actual room available.
I arrived to be told I had been rebooked into another hotel, which was not as new or nice and was in a less convenient location. No attempt was made to contact me prior and no refund or anything was offered.
Stayed 2 nights in Nov 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows were far too soft. Woke up with a sore neck.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert, PARIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated local pub across the road.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located
Friendly staff and spacious room. Convenient location to the city centre too
Stayed 3 nights in Oct 2024

10/10 Excellent

Tania

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff! Awesome location in christchurch
Stayed 2 nights in Nov 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and helpful check in with a lovely lady at the front desk. We were lucky enough to get a room upgrade since the room we booked wasn’t clean or available. Lovely quiet, clean, warm room with a beautiful outlook. Breakfast was tasty and plentiful with lovely staff. Great to have parking option available, though we were lucky to get one due to limited availability and it was at extra cost. All in all a lovely overnight get away with great access to the city centre a very short walk away.
Stayed 1 night in Nov 2024

8/10 Good

Nelson. Y, Toronto

Stayed 1 night in Oct 2024

8/10 Good

Nelson. Y, Toronto

Stayed 1 night in Oct 2024

10/10 Excellent

Chong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Overall it was a very nice stay. We could easoly walked to city and shopping areas. There are also plenty of restaurants in the areas. Breakfast is the usual item + cooking station for eggs and pancakes
Stayed 2 nights in Oct 2024

10/10 Excellent

Jackie

Stayed 2 nights in Sep 2024

10/10 Excellent

BRETT

Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All round good stay and handy location for town hall. Only downside was the $25 additional fee for parking on arrival. In my experience with Hotels parking for guests is usually included with the room
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Deborah Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff, great welcome. Clean and tidy. Issue with fridge in room was sorted promptly and without intrusion. Stayed with breakfast included, was really good selection at breakfast. Location was really great, walk into the centre with wase, also near local transport. Stay in the Plaza was quiet. Overall had a great stay and highly recommend this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shyam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Faron

Stayed 1 night in Sep 2024