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Hotel on the Cay

3.0 star property

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Photo gallery for Hotel on the Cay

Beach/ocean view
Superior Double Room | View from room
On the beach, beach towels
Superior Suite, Partial Ocean View | Beach/ocean view
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Kitchen
  • Free WiFi
  • Business services

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Map
Protestant Cay, Christiansted, St. Croix, 822

Room options

View all photos for Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM) | Premium bedding, free WiFi, bed sheets

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, free WiFi, bed sheets

Superior Double Room

  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Partial Ocean View

Premium bedding, free WiFi, bed sheets

Superior Suite, Partial Ocean View

  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Bungalows on the Bay

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (65)
The price is CHF 257
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Bungalows on the Bay

About this property

Hotel on the Cay

Beachfront hotel for sun and fun
This hotel features a bar/lounge, a computer station and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, barbecues, a front desk safe and multilingual staff assistance are on-site. Housekeeping is available once per stay.
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and a ceiling fan. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a shower.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Hotel on the Cay's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Protestant Cay. Enjoy features like free WiFi in public areas and free self-parking, plus a bar.
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, a computer and multilingual staff
  • Guests have great things to say about the beach and the helpful staff
  • Steps from Protestant Cay and Protestant Cay Beach
As a guest of Hotel on the Cay, you'll find a terrace, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel on the Cay also features multilingual staff, a garden, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Christiansted hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 226 out of 695 reviews
Rating 8 - Good. 225 out of 695 reviews
Rating 6 - Okay. 127 out of 695 reviews
Rating 4 - Poor. 60 out of 695 reviews
Rating 2 - Terrible. 57 out of 695 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Gloria

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No ice at all, as beautiful this hotel is it’s needs to be more cleaner ,staff very nice especially Mrs Sara and the staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Awesome Staff, beautiful beach, great views, cant wait to go back
Stayed 3 nights in Nov 2024

10/10 Excellent

Aubrey

Stayed 4 nights in Nov 2024

10/10 Excellent

Angelita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Balcony railing was completely rusted and unsafe to even touch. Everything else was satisfactory. If you need peace and quiet, this hotel is the place to be. The food was delicious. Best darn burger I ever ate, but you better order before 5-5:30pm closing time or else you’ll have to ferry to the island for food… island life 😁 I would visit again, thanks.
Stayed 1 night in Nov 2024

4/10 Poor

Tina M.

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I have stayed here several times and I've never had a problem. This time I got moved from room to room to room because the air conditioning was not working. I ended up having to go into a downgraded room because there were no more suites available. The room we moved from because of no AC, my brother got electrocuted by a light switch. We were informed that the reason why the AC was not working was because there was a burnt wire on the roof that controlled things for our room. It's no wonder why Rickie got electrocuted when he tried to turn off the light. What irritates me the most is I was not compensated for the price difference. So until renovations are done and I don't have to worry about this being a problem again, I will no longer stay here.
Stayed 10 nights in Oct 2024

10/10 Excellent

kenisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how rrlaxing the areais. I wish they had breakfast options and more snack and food available at the concession building.
Stayed 2 nights in Nov 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Being on the cay was very unique. Property could use some love but friendly staff made up for that. Water taxi was always fast and easy. Enjoyed our stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 3 nights in Oct 2024

10/10 Excellent

Teddy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

DJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Paul, Houston

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This property could be a goldmine. A hotel on its own island! Come on now! However, this is not the case and property is in desperate need of a whole renovation. Personally, I feel it should be demolished and rebuilt. Staff was very nice. BBQ food was very good along with bar. Unfortunately, because of how run down and dumpy the entire property is, we immediately checked out next day. If owner ever decides to rebuild or do a major overhaul of property, we would consider going back. However, if it stays like this, NEVER AGAIN! It is a real shame. We were really looking forward to staying there.
Stayed 5 nights in Sep 2024

10/10 Excellent

Todd A

Love the place rooms need work but its paradise
Stayed 5 nights in Sep 2024

8/10 Good

Roseline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's location is like a Beach Resort, but cheaper. I enjoyed the Karaoke Night on Tuesday. The Beach is not crowded and the sand was fun to walk on. I got one fresh coconut that fell from its tree near where I was sitting and the "Handyman" Mr. Oscar, helped to cracked it open; I enjoyed the coconut milk and the flesh. The room was clean with supplies of coffee/pot, cutleries, iron/board, air dryer, etc. But the Bed was too soft and sinking a little bit. I didn't complain because my room was on Ocean View and I thought to change might put me out of the View.
Stayed 4 nights in Sep 2024

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
was not informed prior to stay that pool not available, housekeeping every other day, deposit required upon arrival and still waiting for refund a week later
Stayed 5 nights in Aug 2024

4/10 Poor

Megan

Liked: Cleanliness, staff & service
The room is very outdated. The iguanas are like stray cats as soon as you open the balcony door, two iguanas were already sitting out there, looking at us on the brick and then when we stepped out onto the balcony three more Iguanas popped out from the bushes and two rushed us on the deck waiting for food. That was so we just first got in the room. I had called the front desk to see if we can get in the room but she said all the third floor was booked so we had to stay in that room. We just didn’t go on the balcony anymore. Even when we opened the curtain they would come to the balcony or watch you from the bricks waiting for us to give them something if we close the curtains for a couple hours they would eventually leave, but we made a game out of it.
Stayed 5 nights in Aug 2024

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Angela

Disliked: Property conditions & facilities
What I liked, beach, convenient ferry rides, & very spacious. The room we were given shouldn't have been given to anyone in its condition. Thats why i rates the staff a 3, the work that needs to be done is blatantly obvious. While I could have complained upon check in, we didn't. We were exhausted, and figured, if this is what they gave us, the odds of a better unit probably didn't exist. I did let the front desk know upon check out.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ihor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love the beach, very friendly people on the island
Stayed 4 nights in Aug 2024

8/10 Good

Sharlette

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Tasha

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The view from the room was the best part, waking up and hearing the water was mesmerizing. This place could use some updating but the accommodations were doable for 1 night.
Stayed 1 night in Aug 2024

8/10 Good

AnnMarie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that's a little island away from everything but the beach ⛱️ is just steps away from your room.I love my view of the water and Gallows bay.I like the fact that they evacuated us safely before the storm into a waiting hotel. I didn't like that the sliding door does not securely close, it's weather worn.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jose

Excelente service
Stayed 2 nights in Jun 2024

8/10 Good

Kimberly

Beautiful views, easy access to shallow snorkeling and swimming, very friendly and helpful staff. Rooms are clean and basic, with a small kitchenette and A/C.
Stayed 1 night in Jul 2024

2/10 Terrible

rafael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
this hotel should be close, don't meet codes un safe.
Stayed 5 nights in Aug 2024