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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Exterior
Outdoor pool, pool umbrellas, pool loungers
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Free continental breakfast

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    3 min drive
  • Asada Taco Shop
    5 min walk
  • Palm Ave Trolley Station
    6 min drive
  • San Diego, CA (SDM-Brown Field Municipal)
    12 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Comfort Inn Chula Vista San Diego South

Pool
Hot tub
Breakfast included
Parking included
3.9 out of 5, Good, (1000)
The price is CHF 116
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Comfort Inn Chula Vista San Diego South

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
An outdoor pool, a fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and free newspapers. Televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Chula Vista/Otay Valley Hotel gets high marks from our customers. During your stay, you'll be close to Kaiser Permanente Otay Mesa Medical Offices. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the beds
  • Just a 3-minute drive from Kaiser Permanente Otay Mesa Medical Offices and a few minutes from Sharp Chula Vista Medical Center
Best Western Chula Vista/Otay Valley Hotel offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Chula Vista/Otay Valley Hotel. Self parking is free. A complete renovation of Best Western Chula Vista/Otay Valley Hotel was completed in January 2020.

This Chula Vista hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 519 out of 1277 reviews" "
Rating 8 - Good. 301 out of 1277 reviews" "
Rating 6 - Okay. 198 out of 1277 reviews" "
Rating 4 - Poor. 140 out of 1277 reviews" "
Rating 2 - Terrible. 119 out of 1277 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Looks good liked it
Stayed 1 night in Jul 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, breakfast was actually wonderful with great hot variety of food, and this hotel was right next to a taco shop and In and Out. Very easy and convenient stay, 10/10 would come again.
Stayed 1 night in Sep 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Friendly, helpful staff. Great breakfast. Close to North Island amphitheatre but too far to walk. Dining options in the neighborhood are limited. Great bus and trolley connection to San Diego. So easy. Would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it here
Stayed 4 nights in Sep 2024

10/10 Excellent

CATHERINE

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Kristi

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Thin walls, toilet break, no water
Stayed 1 night in Sep 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint is the lack of extra pillows and a small TV. It was clean, quiet, and restful.
Stayed 1 night in Sep 2024

8/10 Good

Jose, Pacoima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a good stay
Stayed 1 night in Sep 2024

8/10 Good

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall stay. Noisy and loud neighbors.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stefany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It feels really safe , and rooms are clean
Stayed 1 night in Sep 2024

10/10 Excellent

Genaro

Stayed 1 night in Sep 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Alexa

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice place to stay at
Stayed 4 nights in Aug 2024

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

AHMED

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Property next to hwy, the location was not looking safe, the room is very old, outdated , below standard, 1 towel only , bed sheets were not clean, old AC with message to change filter. At check in I had to return back also other guests because the card key was not active .
Stayed 1 night in Sep 2024

2/10 Terrible

Luis

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the worst best western I have stayed in, oudated, dirty, matress was horrible, stayed part of the night and we left. Horrible Horrible place.Did not come back.
Stayed 2 nights in Sep 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hasso

Stayed 1 night in Aug 2024

10/10 Excellent

Xochitl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Ezequiel

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff here were very friendly and welcoming when checking in and out, breakfast was 3.5/5, rooms were spacious and comfortable 4/5.
Stayed 1 night in Sep 2024

6/10 Okay

Elizabeth

Travelled with family and small children
Liked: Cleanliness
Rooms were ok but the power outlet next to the bed to charge our phones or to connect the alarm, did not work. our rooms were facing the fwy and we weren’t able to get a good night sleep it was so noisy. Also, i paid for a king bed room and got 2 queen beds.
Stayed 1 night in Sep 2024