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21c Museum Hotel Cincinnati

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for 21c Museum Hotel Cincinnati

Terrace/patio
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Reception
Exterior
Hallway

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
609 Walnut St, Cincinnati, OH, 45202
  • Aronoff Center for the Arts
    1 min walk
  • Fountain Square
    4 min walk
  • Taft Theatre
    6 min walk
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field)
    10 min drive

Room options

View all photos for Suite, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Corner

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Double Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Accessible)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Room (Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Suite, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Regency Cincinnati

Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1310)
The price is CHF 170
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hyatt Regency Cincinnati

About this property

21c Museum Hotel Cincinnati

Luxury Cincinnati hotel in Downtown Cincinnati with a full-service spa
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a 24-hour business centre are on-site. Housekeeping is available on request.
21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at 21c Museum Hotel Cincinnati. During your stay, you're just a quick walk from Aronoff Center for the Arts. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking available for a fee
  • Treat yourself to facials, deep-tissue massages or hydrotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Hard Rock Casino Cincinnati and Great American Ball Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
21c Museum Hotel Cincinnati offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A rooftop terrace, gift shops/newsstands, and concierge services are also featured at the luxury 21c Museum Hotel Cincinnati. Parking is available for a fee.

This 4.5-star Cincinnati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 8:00 AM and 1:00 PM.
Metropole – This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 39 per night; includes in/out privileges)

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Metropole

Family friendly

  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Outdoors

  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 17 November 2024 to 18 November 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 39.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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21c Museum Hotel Cincinnati Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 643 out of 1001 reviews" "
Rating 8 - Good. 171 out of 1001 reviews" "
Rating 6 - Okay. 102 out of 1001 reviews" "
Rating 4 - Poor. 54 out of 1001 reviews" "
Rating 2 - Terrible. 31 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shaun

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. My bath sink was leaking but otherwise everything was very good
Stayed 2 nights in Aug 2024

4/10 Poor

Jane

Disliked: Cleanliness, amenities, property conditions & facilities
The AC didn’t work and had to have a man come in room@ 10 pm to address that. The sink was leaking / dripping. The shower head didn’t have option to adjust water pressure. It was so hard and made the shower painful. The walls in hallways were dirty and very scuffed up. Not at all the experience I was expecting. Especially for the price. Very dissatisfied
Stayed 1 night in Aug 2024

2/10 Terrible

joowon, Novi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For 4.5 star rated hotel, I expected better than that. Furnitures were outdated and dusty, and carpet was dirty and needed to be replaced. Lack of basic toiletries. Smelled and felt like 2 star motel. For the money I spent, it was not worth it. I regretted the minute I walked into the room. I ordered ribeye steak to my room, it arrived cold and dry. It had bad smell and felt like i was chewing on a rubber. I had to spit out. I spoke to the front desk about this terrible experience, no one followed up on it. Do not waste your money.
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Disliked: Cleanliness, property conditions & facilities
Disappointed is an understatement
Would not recommend. Stayed at other 21C properties and this was significantly different than every other.
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn, Pensacola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and responsive. The location was great for walking to various interests. It was quite noisy at night but we assumed that was beyond the hotel’s control.
Stayed 3 nights in Aug 2024

10/10 Excellent

dallas

Kewl
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet hotel with amazing staff. Roof top bar offer vacation vibes and terrific view of the city.
Stayed 3 nights in Aug 2024

2/10 Terrible

Yvette

Travelled with family
Liked: Staff & service
Overall service not up to price of room. Restaurant service good food not good.
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

bessie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
This motel smelled really bad in the hallways like dirty house or carpet, the walls in the hallways were dirty too. The room itself was okay but the paper coasters the glasses were on in the bathroom looked liked they had been reused multiple times. The staff were helpful and friendly. We paid before coming and they attempted to charge us again upon arrival. The area was great and everything was walking distance but for the cost of the room I was disappointed.
Stayed 1 night in Aug 2024

8/10 Good

Brian, Timnath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay at this property again. The art was a bit disappointing in that we wanted to “escape” and the art’s topic (environment) was not what we needed this past weekend. Too heavy.
Stayed 2 nights in Aug 2024

6/10 Okay

John, Gallipolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It wasn't as nice as the pictures let on. It also had an "old" smell to it. Yes, I know it was old but there are things that can be done to make it smell less old. I do have the say the staff at the front desk was great. The waiter we had at Metropole was fantastic, he was absolutely hilarious! The hostess however was a little rough. We arrived a little early for our reservation and we waited outside the restaurant for a bit. We went in at maybe 5 minutes till and we were told they didn't open until 5 and we'd have to wait in a rather unfriendly tone. The hotel as well as the restaurant gave us a free glass of champagne for our anniversary and the food was delicious. It was a good experience but I don't believe the room was worth the price we paid. It definitely wasn't like the pictures.
Stayed 1 night in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking is included which was great. The amount I paid for the room, I was expecting it to be cleaner. I know It’s an old building but the bathroom specifically had a film over it like it hasn’t been deep cleaned in years. Limescale on the shower head and general yuck in the grout and corners. I got a message at the spa and it was the best message I’ve ever had which made the stay worth it. Lots of great restaurants in walking distance and not far from the reds.
Stayed 1 night in Jun 2024

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very hospitable. Quick to bring requested items or help out.
Stayed 1 night in Aug 2024

6/10 Okay

calvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
average hotel room especially for price clean though except hotel hallways could have used some attention great placement downtown walkable hotel restaurant was good and not overpriced hotel staff was pleasant and accommodating
Stayed 1 night in Jul 2024

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Thawanna

Liked: Staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Jul 2024

10/10 Excellent

antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love 21c hotels!
Stayed 3 nights in Jul 2024

2/10 Terrible

Myisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly. The room was ok. It had a noticeable smell that was not great. Shower would not turn off and I had to call as it was stuck. I paid for valet and my car was damaged badly. I checked out and waited for valet to pull my car up and the complete side was badly damaged. Valet just got out like nothing was wrong. A manger came out to write a report. Never offered any service fee back or anything. Took the report outside I’m the heat and never offered me back in hotel seeing that I was very upset. I will never stay here again or recommend anyone stay here. The only thing good was the front desk staff and some other employees was nice. It’s still a full day and the hotel insurance has not contacted me. I called and spoke with the general manager that was nice but had no urgency. Completely unacceptable.
Stayed 1 night in Jul 2024

10/10 Excellent

Salomon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Jul 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Paul

Travelled with partner
Like streaming close to the venue where we were going , but not satisfactory as the quality of hotel that i'm used to
Stayed 2 nights in Jul 2024

8/10 Good

Delicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024