2/10 Terrible
Tracy
Travelled with family
27 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got to the hotel a little before midnight and there were tons of people outside drinking, smoking, and made me extremely nervous. I had 5 kids I had to hurry inside because of people arguing. Once inside the room, the floors were disgusting and stained with dog poop, among other things. No joke, after taking showers, we walked around in the room and our feet were black and sticky. We had to wear shoes every time after showers. Is was like pulling teeth to get extra towels and when we asked for pans to use the oven, they told us use a glass bowl or something. The ceiling fan was broken and completely filled with dust along with other crap people must have thrown up into it. Lights flickering in the kitchen or just plain not working. Closet doors hanging off, spider webs in corners, and don't get me started on the dishes in the room. We ended up leaving a day early because we were so uncomfortable and it smelled funny. The only good thing was Jennifer who helped us and wasn't rude at all. Thanks so much for all your help.
Tracy
Stayed 3 nights in Aug 2024