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Azul Hotel & Restaurante

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Azul Hotel & Restaurante

Exterior
Reception
Basic Double Room, 2 Double Beds | Bathroom | Shower, free toiletries, towels, shampoo
Basic Double Room, 2 Double Beds | Desk, free WiFi, bed sheets
Breakfast, lunch, dinner served; seafood, sea views

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
Av Paseo del Mar No. 110 A, Justo Sierra, Ciudad del Carmen, CAM, 24114
  • Domo del Mar Convention Center
    2 min drive
  • Carmen XXI Convention Center
    2 min drive
  • Church of Our Lady of Fatima
    2 min drive
  • Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.)
    4 min drive

Room options

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds | Desk, free WiFi, bed sheets

Basic Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Hotel Lossandes

Pool
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (535)
The price is CHF 37
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Hotel Lossandes

About this property

Azul Hotel & Restaurante

Ciudad del Carmen hotel in Justo Sierra with 24-hour front desk and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and tour/ticket assistance are on-site.
Azul Hotel & Restaurante offers 25 accommodations with free toiletries. Rooms open to patios. 32-inch LED televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

During your stay at Azul Hotel & Restaurante, you'll be within walking distance of Domo del Mar Convention Center. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy seafood at lobby, a family restaurant with ocean views
  • Amenities include a front desk safe, a meeting room and multilingual staff
  • Just a 2-minute drive from Domo del Mar Convention Center and a few minutes from Carmen XXI Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Azul Hotel & Restaurante. Self parking is free.

This 3-star Ciudad del Carmen hotel is smoke free.

Lobby – Overlooking the ocean, this family restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • lobby

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Azul Hotel & Restaurante

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Azul Ciudad del Carmen
Azul Ciudad del Carmen
Azul Hotel & Restaurante Hotel
Azul Hotel & Restaurante Ciudad del Carmen
Azul Hotel & Restaurante Hotel Ciudad del Carmen

Azul Hotel & Restaurante Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 42 out of 103 reviews" "
Rating 8 - Good. 36 out of 103 reviews" "
Rating 6 - Okay. 17 out of 103 reviews" "
Rating 4 - Poor. 4 out of 103 reviews" "
Rating 2 - Terrible. 4 out of 103 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Olga

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Simply disgusting.
There are only two good things about this hotel. Playa Norte and Malecon are just across the street. The rooms are so unpleasant with nonexistent WIFI and rarely warm water. Also, there is a bar just across the street that plays the loudest music until 3 AM. We regretted we booked and paid for 4 nights at this hotel. Was not possible to sleep. The owner could have done something about that. Maybe talking to the bar people and asking them to turn the music down. I would not recommend this hotel to the worst enemy.
The view of Playa Norte from the balcony of the restaurant
Stayed 4 nights in Feb 2024

2/10 Terrible

Gaelle

Travelled with pets, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is NOT dog friendly at all. When we arrived the guy told us that he doesn’t accept dogs but because he had close to nobody in the hotel he agreed to let us stay the night. He charged us extra (which is fine) but asked us to keep our dog in a cage - which is NOT ok for a supposedly dog friendly hotel and NOT ok when we pay extra for our dogs (which we happily do as we ALWAYS travel with our dogs) He gave us a room close to the septic tank, where the shower was not working (water was cold, and when it was finally warm (never hot), the pressure was ridiculous) The bed are so hard it feels like you are sleeping on the floor, he made a big deal about our dogs but the beds were full of sand. The hotel is across the beach but also across the bars so you can hear the music until 3am - didn’t really bother us but good to know if you are looking for quiet. The TV is also not working - again we didn’t care about this, but if you are hoping to relax with some TV forget it. We really didn’t like the fact that the guy keep telling us that he didn’t like our dogs and told us what to do with them each time we crossed his path. The staff is the unfriendliest ever and that’s all we do : travelling This was really a bad experience
Stayed 1 night in Dec 2023

8/10 Good

Sandra

Liked: Staff & service, room comfort
really charming owner and great Indian food
this is an older hotel in a good spot with view of malecon and ocean on horizon, as shown in thumbnail picture. Room is small but adequate for an overnight. staff are very nice and friendly. the star of the show is the restaurant. against all odds, we had probably the best chicken masala anywhere and the lamb kabobs were heavenly. the very nice chef also fixed us an indian breakfast, fab roti and a chicken potato curried thing, very tasty and filling. the owner was friendly and has great plans for the neighborhood. in all a surprisingly great stop
Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Cuidad Del Carmen
Basic hotel but right on the beach close to many restaurants
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach very near hotel; not many tourist activities; great restaurant
Stayed 3 nights in Feb 2020

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and spacious room. Nice view from the upstairs restaurant. Each room has its own outdoor sitting area.
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overpriced for really basic room, WIFI wasn't working at all. Nothing special.
Stayed 1 night in Jul 2019

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel experience in Ciudad del Carmen!!!
The hotel and staff are very professional and very friendly... 5 star service. Everyone at the hotel is super-friendly. They are always willing to go above and beyond for all of their guests. Raju and staff make you feel like family from the moment you arrive. The restaurant and bar is on the second level of the hotel... the food and drinks are first class.. originally I only intended to stay for 3 days, but my experience was so nice , I extended my stay for several more days.
Stayed 3 nights in Nov 2018

10/10 Excellent

Maria guadalu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen precio
El lugarvesta super bien paracel precio. Limpio y con una persona encargada siempreval pendiente. De los pocos pet friendly limpios
Stayed 1 night in Jul 2018

2/10 Terrible

josh

Disliked: Staff & service, property conditions & facilities, room comfort
I travel with to exespenive laptops
I decided i wanted to grab a bite to eat across the street, so i told the front desk reception, i was going for a walk. He said, "ok". So i walk about 150 feet i look back and he is staring at me.So i go behind a building out of his view,when i looked back he was no longer there. I decided then I was not going to to eat , I was going make my way back to my room. When I enter the hotel,there was no reception, i make my way to my room as i am bout to unlock the door he opens it from the inside coming out, I get in a verbal altercation with him , i feel totally violated and i dont feel safe i had to push the bed in front of door, i was affraid to tell anyone until the morning being in a foreign country and all. I talked to the owner in the morning he was nice but did not offer me a refund for the night. even though it ruined my night by being trapped in a room without food or drinking water and afraid to leave .I WOULD TOTALLY AVOID THIS PLACE FOR THAT REASON ALONE. stick with a big chain hotel in this city
Stayed 1 night in Jan 2018

10/10 Excellent

Roman, North Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate
Hotel across the street from a beach. Good location, friendly staff, clean room. Good stay.
Stayed 6 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the beach. Very friendly and helpful sta
We enjoyed our stay. Would go back again ...................................................

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient pet friendly hotel
This is a great value small hotel with an excellent location. We were just looking for a quiet pet friendly hotel within walking distance to the beach. That's exactly what we found. The hotel restaurant has good food and is a good value as well.

10/10 Excellent

zfreesolar, Calgary AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff right next to the beach
Had an amazing time staying in the hotel. the owner spocke English, and he went out of his way to make our stay great. He set up a dolfin tour for us, and it was wonderful. The place is right across the street from the beach.

8/10 Good

RAFAEL

Stayed 5 nights in Jul 2024

10/10 Excellent

Moisés Alfredo

Stayed 1 night in Feb 2024

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in Feb 2024

10/10 Excellent

Marnely

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in Jan 2024

6/10 Okay

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities
el cuarto y baño no cumple con las fotos que ofertan y el estacionamiento es pequeño, tuvimos que quedarnos afuera
Stayed 1 night in Dec 2023

6/10 Okay

Miguel Ángel

ESTACIONAMIENTO INSEGURO, QUISIERON ABRIR MI AUTO
Stayed 1 night in Dec 2023

6/10 Okay

Guadalupe

Business traveller
Liked: Cleanliness, staff & service
No hay internet, no se puede trabajar en la habitación, toallas tiesas
Stayed 1 night in Nov 2023

10/10 Excellent

jrobertojrmx

Travelled with family
Liked: Cleanliness, staff & service, amenities
En la atención estuvieron excelente en la comodidad es un hotel de paso
Stayed 1 night in Nov 2023

8/10 Good

Alejandra

Stayed 1 night in Nov 2023

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo lugar, el servicio excelente
Stayed 1 night in Oct 2023

10/10 Excellent

Indira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Un buen lugar para estar
Stayed 1 night in Oct 2023