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Chateau d'Urspelt

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chateau d'Urspelt

Indoor pool, outdoor pool, open 10:00 AM to 7:00 PM, free pool cabanas
Exterior
Indoor pool, outdoor pool, open 10:00 AM to 7:00 PM, free pool cabanas
Front of property
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Spa
  • 24/7 front desk

Explore the area

Map
Am Schlass, Urspelt, Clervaux, LU9774
  • The Family of Man Museum
    4 min drive
  • Victoria Restaurant
    1 min walk
  • Clervaux Station
    8 min drive
  • Spangdahlem (SPM-Spangdahlem Air Base)
    75 min drive
VIP Access
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Room options

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (Castle)

Double Room (Castle) | Premium bedding, minibar, in-room safe, desk

Double Room (Castle)

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, desk

Superior Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Front of property

Koener Hotel & Spa

Pool
Hot tub
Spa
Pet-friendly
4.4 out of 5, Excellent, (198)
The price is CHF 92
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Koener Hotel & Spa

About this property

Chateau d'Urspelt

Hotel with a full-service spa, near Clervaux Castle
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Chateau d'Urspelt offers 56 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. This Clervaux hotel provides complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

During your stay at Chateau d'Urspelt, you'll be close to Clervaux Castle. Free WiFi in public areas, free self-parking and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to body scrubs, facials or Swedish massages at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from The Family of Man Museum and 5 minutes from Cube 521
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Chateau d'Urspelt offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. A hot tub, a fitness centre, and a sauna are also featured at the business-friendly Chateau d'Urspelt. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Clervaux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Victoria – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 30 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Victoria

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (4,306 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: EUR 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 77 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50
  • Rollaway bed fee: EUR 50.00 per night
  • Facilities fee: EUR 60 per person and includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Chateau d'Urspelt offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 4 stars.

Property is also known as

Chateau d'Urspelt
Chateau d'Urspelt Clervaux
Chateau d'Urspelt Hotel
Chateau d'Urspelt Hotel Clervaux
d'Urspelt
d'Urspelt Chateau
Chateau d`Urspelt Hotel Urspelt
Chateau D'Urspelt Luxembourg
Chateau d'Urspelt Hotel
Chateau d'Urspelt Clervaux
Chateau d'Urspelt Hotel Clervaux

Chateau d'Urspelt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 291 out of 495 reviews" "
Rating 8 - Good. 160 out of 495 reviews" "
Rating 6 - Okay. 36 out of 495 reviews" "
Rating 4 - Poor. 5 out of 495 reviews" "
Rating 2 - Terrible. 3 out of 495 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property and the rooms were unique
Stayed 1 night in Aug 2024

10/10 Excellent

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place , apart from a car launch there & then the pool was shut in the morning!! Food was amazing & best night sleep in along time
Stayed 1 night in Sep 2024

8/10 Good

Jonas, London

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the property and the facilities. Restaurant felt overpriced for what it delivered. Breakfast was brilliant and highly recommended. Did not like the fact that there was limited air flow and air con in our room. Very hard to sleep in a family room without any airflow. Fans helped but let's just say, would expect a bit more than two fans whirring in the background to help us get some oxygen into the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Hester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning
Stayed 1 night in Jul 2024

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite property! A beautiful place to unwind and refresh.
Stayed 1 night in Jul 2024

2/10 Terrible

Rasheeda, Houston

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I’m not sure why this place has four stars. The property is beautiful, but the service is the restaurant is terrible. Waited nearly 2 hours for our food. It was not worth a 2 hour wait. Staff apart from front desk, don’t speak English. The extra bed in our room was unportable and squeaky. We only had hand towels in our bathroom and had to request larger ones. Because it had been warm that day, it would appear this property died not have proper ventilation, especially in the “ fine dining” restaurant and breakfast area. It was stuffy and hot. The breakfast is fine but again for a four star hotel- not amazing. There were flies by and on the food plus in our room. I would not spend the money to stay there again. Disappointing stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Birna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Calm, friendly and nice hotel in a lovely village. Great service and very friendly staff. Thank you!
Stayed 1 night in Jul 2024

10/10 Excellent

Anouska

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel - the staff are excellent - very friendly and helpful, the food is amazing, the hotel and the rooms are spotless, very comfortable beds, nice roof top pool with a bar and courtyard seating area. It’s just a great place to stay. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Jari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect. Only issue was with the room request I had which they were not able to accommodate, but to be fair that was clear at the time of booking that may happen.
Stayed 1 night in Jun 2024

10/10 Excellent

Plutarco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bethany

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
This was a stunning property. My only regret is that I didn't have more time here!
Stayed 1 night in Jun 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in a castle! The grounds were beautifully maintained, rooms were clean and the bed was comfortable. We enjoyed spending time in the lounge as well the breakfast buffet in the morning. Would definitely love to come back and spend more time here.
Stayed 1 night in May 2024

10/10 Excellent

Melanie

Stayed 1 night in May 2024

10/10 Excellent

Nooshin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for the best hotel in Europe for the price, I highly recommend this one. It's a renovated castle where you'll feel like royalty. The staff is friendly, the rooms are impeccably clean, and the views are spectacular. At night, you can enjoy a bar located underground, where the ancient castle walls add a unique charm. This hotel offers an unforgettable experience.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very lovely stay
Beautiful room, and a stunning château. I was clean, comfortable, friendly, and helpful staff, amazing breakfast. Unfortunately, we did not have time to access and utilize the spa. We hope to return sometime in the future.
Stayed 1 night in Apr 2024

10/10 Excellent

Prabhu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really calm and cozy property with very friendly people. Great value for money.
Stayed 1 night in Oct 2023

6/10 Okay

John

Liked: Cleanliness
Check your bill !! Reception young girl with glasses in morning added 50 Euro to the bill. Lucky we noticed, then she would not believe us so took us 40mins in the carpark on their weak wifi to prove to her that we had clearly already paid for 3 people - sad price gouging or bad training, no apology of course - either way it destroyed our confidence in this place. (Man in evening was delightful though). Pros: Breakfast good. Cons: lots of Ants in room, No aircon or fans. Lots of Flies in room - as window had to be a tiny bit open as way too hot with no fans to sleep. Rock hard beds.
Stayed 1 night in Jul 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Nov 2022

10/10 Excellent

Dan

Stayed 4 nights in Aug 2022

6/10 Okay

Sally

Liked: Cleanliness, property conditions & facilities, room comfort
Good property but average service
We had a really mixed stay as some parts of the experience were great and others weren’t. The good: The spa is incredible. Amazing facilities, good treatments and the cave pool is something I’ve never experienced in a spa before. The château itself is very beautiful and the outdoor areas are really relaxing and romantic. The breakfast buffet was great. Good food, lots of choice and lovely to eat in the courtyard. The food and presentation at dinner was good. The bad: The service was just not good at times. The staff seemed a bit too busy and overworked, and whilst they were trying their best, things would get forgotten. At dinner our wine never came but then appeared on the bill. We had to go inside to ask about the bill as no one had come to our table for so long. They said they would bring an allergy friendly amuse bouche and then we had to ask multiple times and it took a while. The menu at dinner is a little limiting, especially if you have allergies. If you stayed a couple of nights, you might run out of choices. Also, they ran out of cheese at 8:45pm, so we couldn’t have the dining option we wanted which made it more limiting. The room was a little bit shabby in areas with paint peeling etc. It was also extremely hot, so difficult to get much sleep. The view wasn’t a courtyard/garden view as advertised, we could just see the car park. Our late checkout was forgotten so we had to go to the desk in our robes, locked out.
Stayed 2 nights in Aug 2022

6/10 Okay

Rolando

Travelled with family
Liked: Cleanliness, amenities
El hotel nos pareció un poco estrecho y con instalaciones no muy cómodas Los pasillos no están climatizados y nos toco un día cálido Existen varios desniveles entre pasillos La habitación ok , pero nos pareció caro para lo que ofrecen Tuvimos muy mala experiencia en el restaurante , nos tuvieron sentados durante una hora y solo nos pudieron servir la entrada Al final cancelamos varios de los platillos Y todavía tuvimos problemas con la cuenta Ellos pretendían que les firmáramos por el total alegando que tenían problemas con el sistema, y que al día siguiente aclaráramos en la recepción Nos negamos a firmarla
Stayed 1 night in Jul 2022

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The door to to the restaurant was left open, so there were dozens of flies that needed to be constantly swatted away from food and drink. The food was excellent, but they should have had a better cooling system to keep all the flies out. The room heating and cooling only worked with a room card inserted, so the room was stuffy when we checked in. We left a card in while at dinner and overnight, and it only got to a decent temperature by morning. When we went to breakfast, we took the card. When we came back, it was immediately stuff again, so we checked out. The pool was nice, but there are houses directly on the other side of the pool wall, so people could see in. The pictures make you think that the property is out in the countryside, but it doesn’t feel that way when you can see houses right next door. Was woken up at 7 in the morning to farm equipment being sprayed down, which was right next to the room and under the window. There are a few bits that of a château, but the majority of the finishes are faux attempts to look aged, so they could have done a better job in decorating because it comes off with the impression of an attempt to give a château feel but only on a cursory glance. The staff was very helpful and friendly. I was excited about this stay and really wanted to like it, but it was ultimately disappointing.
Stayed 1 night in Jul 2022

10/10 Excellent

Hein

Stayed 1 night in Jun 2022