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Koener Hotel & Spa

4.0 star property

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Photo gallery for Koener Hotel & Spa

Indoor pool, pool loungers
Exterior
Superior Double Room | Premium bedding, in-room safe, individually decorated, desk
32-inch TV with cable channels, fireplace
Superior Double Room | Premium bedding, in-room safe, individually decorated, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
14 Grand-rue, Clervaux, 9701
  • Toy Museum
    ‪1 min walk‬
  • The Family of Man Museum
    ‪3 min walk‬
  • Clervaux Castle
    ‪3 min walk‬
  • Luxembourg (LUX-Findel)
    ‪56 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, individually decorated, desk

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, in-room safe, individually decorated, desk

Comfort Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, individually decorated, desk

Superior Suite

  • 60 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Sofa Bed

View all photos for Historic Suite, 1 Bedroom, Non Smoking, Bathtub

Premium bedding, in-room safe, individually decorated, desk

Historic Suite, 1 Bedroom, Non Smoking, Bathtub

  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, individually decorated, desk

Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

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Front of property

Chateau d'Urspelt

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (507)
The price is CHF 217
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Chateau d'Urspelt

About this property

Koener Hotel & Spa

Hotel in Clervaux with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Koener Hotel & Spa offers 90 accommodations with fireplaces and a safe. This individually decorated accommodation has separate dining areas. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.
During your stay at Koener Hotel & Spa, you're just a quick walk from Toy Museum. Free WiFi in public areas, free train pick-up service and a full-service spa are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with Swedish massages, hydrotherapy or body wraps at SPA
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Toy Museum and The Family of Man Museum
  • Free train station pick-up shuttle service
  • Cats and dogs welcome for a fee
Koener Hotel & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A fitness centre, a sauna, and spa services are also featured at the business-friendly Koener Hotel & Spa. Parking is available for a fee.

This 4-star Clervaux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Koener Hotel & Spa has a restaurant on site.

Languages

Dutch, English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Secured, covered parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Cot (surcharge)
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Lift
  • Phone accessibility kit
  • Visual fire alarm

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Separate dining area

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per accommodation, per day
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per day.
  • Cots (infant beds) are available for EUR 20 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Covered self-parking fee: EUR 15 per night
  • Pet fee: EUR 15 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 20 per stay
  • Rollaway bed fee: EUR 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts major credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Koener
Hotel Koener Clervaux
Koener Clervaux
Koener Hotel
Koener Hotel Clervaux
Koener
Hotel Koener
Koener Hotel Spa
Koener Hotel & Spa Hotel
Koener Hotel & Spa Clervaux
Koener Hotel & Spa Hotel Clervaux

Koener Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 202 reviews
Rating 8 - Good. 60 out of 202 reviews
Rating 6 - Okay. 24 out of 202 reviews
Rating 4 - Poor. 10 out of 202 reviews
Rating 2 - Terrible. 0 out of 202 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Simon, Chalfont St Giles

Travelled with family
Liked: Amenities
Lovely hotel, brilliant pool and spa facilities Just be careful in the sauna if you blush easily!! Beautiful surroundings
Stayed 1 night in Aug 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

James

Stayed 1 night in Jun 2024

4/10 Poor

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Stayed 1 night in Sep 2023

8/10 Good

Don, Portland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The facility is clean, comfortable and well maintained. The location is very good for visiting Clairvaux. The staff seemed friendly and tried to provide a good service. The restaurant food was good and the wait staff, although trying and working hard seemed a little confused - I think there were some internal misunderstandings about the hotel procedures among the staff.
Stayed 4 nights in Sep 2023

10/10 Excellent

Sherry, Black Diamond

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel rooms were small but comfortable. There is no air conditioning but a large fan in the room dealt with the heat. The area is quite nice with excellent dining options. We had a little trouble finding it but once we called it was easy.
Stayed 1 night in Jun 2023

10/10 Excellent

Thomas

Liked: Cleanliness, property conditions & facilities, room comfort
A great place to relaxed
We love this property. All staff are great. Quiet and restful.
Stayed 4 nights in May 2023

10/10 Excellent

Krunoslav

Stayed 2 nights in Nov 2022

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay in the center of the delightful village of Clervaux.
Stayed 2 nights in Sep 2022

10/10 Excellent

Gudjon Helgi

Stayed 1 night in Aug 2022

10/10 Excellent

Obiely

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am frequently staying at this property during my business visit in Luxembourg for almost 20 years.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in fabulous location
Stayed 2 nights in Jul 2022

8/10 Good

Majkenny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but slow service
A lovely well looked after hotel (seems to be part of the other town centre hotel) great room, apart from a dodgy window blind & noisy joists from the room above. There did seem to be a shortage of bar / restaurant staff - fabulous food (dinner for 1 was almost the same price as the room) & painfully slow.
Stayed 1 night in Apr 2022

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and the staff was great. Very accommodating. We stayed two nights in order to see Bastogne which was only about 25 min away. If we go back to the area to visit we'll be sure to stay at Hotel Koener!
Stayed 2 nights in Nov 2021

8/10 Good

Alfons

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Three properties are merging into one. The layout is confusing. We were never sure which hotel we were staying in or where to go to check out. That being said, it is a lovely property in a great location with fine restaurants within steps of the hotel. Laura, the manager for most of our stay worked very hard to help us through the property confusion. Her level of dedication and professionalism was quite impressive and made our stay very pleasant.
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
The worst and uncomfortabled bed i sleep…
Stayed 1 night in Jun 2021

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Very friendly and efficient check in Excellent breakfast, buffet style with all you can think of and more. We stayed only one night, good location for the town
Stayed 1 night in Jun 2021

6/10 Okay

Saira

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Escape
We stayed the weekend here at the charming hotel in the heart of the downtown in Clearvoux, Luxemburg. The room we had overlooked the main square and was very well appointed and kept. There are several good restaurants and site to see in the village and it's a wonderful escape from the busy holidays. We had some snow, but it was not an issue with the staff or the village to manage.
Stayed 2 nights in Dec 2018