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Best Western Airport Inn & Suites Cleveland

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Indoor pool
Interior entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Free airport shuttle
  • Gym
  • Breakfast included

Explore the area

Map
16501 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    4 min drive
  • Baldwin Wallace College
    6 min drive
  • Rocky River
    8 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    4 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Airport Inn & Suites Cleveland

Hotel in Brook Park with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with a safe and coffee/tea makers. Premium satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Best Western Airport Inn & Suites Cleveland gets high marks from our customers. During your stay, you'll be close to MetroHealth Parma Medical Center. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 12 minutes by car from Lake Erie and 13 minutes from Progressive Field
  • Free airport shuttle service
Best Western Airport Inn & Suites Cleveland offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Airport Inn & Suites Cleveland. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This Brook Park hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 385 out of 1012 reviews" "
Rating 8 - Good. 269 out of 1012 reviews" "
Rating 6 - Okay. 137 out of 1012 reviews" "
Rating 4 - Poor. 99 out of 1012 reviews" "
Rating 2 - Terrible. 122 out of 1012 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it had an indoor pool and was clean and close to the airport.
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer, Waxahachie

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The neighborhood was a little sketchy. I didn’t feel totally safe there. The hotel itself was fine, but the keys would not unlock the side door so we kept having to walk around to the front entrance. Our keys kept deactivating on their own and we kept having to go to the front desk to reset the keys so we could get back into our room. The room had a weird smell. There was some water damage on the ceiling. The shower was gross, lots of build up on the walls and floors. The shower floor was flat with the bathroom floor, so the water would just spray the whole floor even with the curtain closed. The mattress was very firm with flat pillows. Overall, it was fine, just things that happen I guess.
Stayed 2 nights in Aug 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay!
Stayed 1 night in Aug 2024

4/10 Poor

Ashley

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms smelled extremely musty from having the AC running and not being able to open a window. No electricity from a tornado and there was no urgency to get it back. Front desk staff very lazy and miserable.
Stayed 3 nights in Aug 2024

8/10 Good

Mark

Travelled with family
I stayed here for one night before flying out of ClevelandHopkins Airport. It was a quick trip to the airport (approx 5 mins). It was a great location.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did have construction in a couple of places but that did not deter anything we had to do there. Our room was excellent.
Stayed 1 night in Aug 2024

2/10 Terrible

EDWIN, Dover

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is old,the room was dirty. I have to buy my our detergent in order to clean the floor. The rug was dirty and stain. The towels old and stain. We asked for an extra blanket and we got a blanket with a big hole on it. Give back to the front desk. The mattress was so bad that you can feel the spring. The sofa bed was old and dirty we have to covered it with a blanket. Breakfast was good and the lady that was serving the breakfast was very sweet.
Stayed 5 nights in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

LILLIAN

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The overall room and property was very nice. Friendly staff at breakfast. Many items to choose from. This is one of the mail reasons I booked here. I’ve stayed here before and it’s a nice convenient location.
Stayed 4 nights in Aug 2024

8/10 Good

Brett

Travelled with family
It worked for what we needed, but you get what you pay for. We had to ask for more toilet paper because there was very little on the roll when we arrived.
Stayed 1 night in Aug 2024

4/10 Poor

Johnathan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Cups left under our beds crumbs and stains in couch country use anything microwave fridge or tv due to not having power
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that the hotel was close to the airport. Good breakfast variety. Shuttle to airport
Stayed 1 night in Aug 2024

10/10 Excellent

Kelvin, Westby

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located to airport. Loved the shuttle and our driver Eileen. She was very helpful in providing information for public transportation. The staff were great!!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Diana M

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to say, because the hotel had no power.
Due to a tornado, much of the hotel was without power. My room had air conditioning, but no power. I think a discount would have been nice. I can't really give a reliable review because so few things were operational. I had to carry my suitcase up 3 flights of stairs. I am 75 years old!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but comfortable stay
Just stayed one night. Had a good experience. Small matter of TV remote not working, but clerk at front desk helped resolve issue. Morning breakfast was great with hot options (eggs, sausage, biscuits and gravy, pancakes) and standard (cereal, juice, yogurt, etc.). Would stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly the place is quiet and clean
Stayed 1 night in Jul 2024

6/10 Okay

Leroy

Stayed 1 night in Aug 2024

10/10 Excellent

deontre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to the breakfast area. Clean and the staff lady was a blast to talk and laugh with. She went above and beyond in providing service to us. Her heart is golden
Stayed 1 night in Jul 2024

2/10 Terrible

Jacquelyn

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Caitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checking in and convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quick pick up from for airport and drop off the next morning at the car rental location. Breakfast had a great selection. Fresh fruit.
Stayed 1 night in Aug 2024