Best Western Airport Inn & Suites Cleveland

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Lobby
Indoor pool
Interior entrance
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.6 out of 10

Good

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Gym

Explore the area

Map
16501 Snow Rd, Brook Park, OH, 44142
  • I-X Center
    4 min drive
  • Goody's
    1 min walk
  • Brookpark Station
    3 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    4 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Airport Inn & Suites Cleveland

Hotel in Brook Park with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with a safe and coffee/tea makers. Premium satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Best Western Airport Inn & Suites Cleveland gets high marks from our customers. During your stay, you'll be close to Big Creek Reservation. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 13 minutes by car from Progressive Field and 14 minutes from Rocket Mortgage FieldHouse
  • Free airport shuttle service
Best Western Airport Inn & Suites Cleveland offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Airport Inn & Suites Cleveland. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This Brook Park hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 406 out of 1008 reviews" "
Rating 8 - Good. 260 out of 1008 reviews" "
Rating 6 - Okay. 128 out of 1008 reviews" "
Rating 4 - Poor. 97 out of 1008 reviews" "
Rating 2 - Terrible. 117 out of 1008 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in Oct 2024

10/10 Excellent

Sarai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Wendi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The primal room had a smoke smell and they gave us a different room immediately
Stayed 1 night in Sep 2024

6/10 Okay

Kay

Business traveller
Liked: Cleanliness, staff & service, amenities
Overall, it was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Lena

Travelled with partner
Very clean and friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities
Had to ask for more T. P. Body wash dispenser empty. Staff was very pleasant.
Stayed 1 night in Oct 2024

4/10 Poor

jamie

Stayed 1 night in Sep 2024

6/10 Okay

Khaled

Travelled with family
Disliked: Staff & service, property conditions & facilities
It is far too expensive than it should be. This does not represent the standard of best western in my opinion.
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Travelled with group
Liked: Amenities
Bathroom was not the cleanest. It was hard to find someone at the desk. When I checked in I had to hunt down the person working. They staff is really nice and helpful tho!
Stayed 3 nights in Sep 2024

2/10 Terrible

Barbara

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Beds were very uncomfortable, bathroom was not clean, no cosy blankets it was just a horrible stay. Will never return. Plus ac was horrible making loud noises an was not very cold.
Stayed 1 night in Sep 2024

10/10 Excellent

Gail

Business traveller
Liked: Cleanliness, staff & service, amenities
Great overall
Stayed 1 night in Sep 2024

8/10 Good

Gail

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice staff: shuttle to airport great, convenient and inexpensive airport parking. Property is a bit dated but my stay was great…large clean room
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Carrie

Travelled with partner
Liked: Staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

2/10 Terrible

Alexis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Stuart

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is typical of what you would expect from a hotel servicing an airport, but the stay was pleasant and the woman working the front desk, as well as replenishing the breakfast in the kitchen every morning, was quite nice and took pride in her job and worked hard to make sure the guests enjoyed their stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and nice hotel. Only negative was film on the window so you could not see out.
Stayed 2 nights in Sep 2024

8/10 Good

JEANINE, Union City

Stayed 1 night in Aug 2024

10/10 Excellent

Kenyette

Liked: Cleanliness, staff & service, property conditions & facilities
that this property had a shuttle to airport since i had a early flight.
Stayed 1 night in Sep 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived early and they stored my bags which was very helpful. Room and bathroom were clean ✅ Elevator was working (just letting you know, because a lot of reviews have said that it was not working). Breakfast was great. There was a lot of options and a lady worker was very nice. Ordered a airport shuttle (while checking in), no problems there at all. Ride was fast (literally 5 min 🤣).
Stayed 1 night in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024