Courtyard by Marriott Cleveland TN

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Cleveland TN

Exterior
Exterior
Living area
Lobby
Property amenity

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Housekeeping
  • Laundry
  • Pool

Explore the area

Map
4385 FRONTAGE ROAD NW, Cleveland, TN, 37312
  • Cleveland Towne Center
    1 min walk
  • Cleveland State Community College
    16 min walk
  • Create & Celebrate Studio
    3 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    28 min drive

Room options

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed

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About this property

Courtyard by Marriott Cleveland TN

Art Deco hotel with seasonal outdoor pool and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and dry cleaning. Housekeeping is available on request.
Courtyard by Marriott Cleveland TN offers 118 air-conditioned accommodations with a safe and coffee/tea makers. This Cleveland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Courtyard by Marriott Cleveland TN, you're just a quick walk from Cleveland Towne Center. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a computer and laundry facilities
  • Steps from Cleveland Towne Center and a 3-minute drive from Create & Celebrate Studio
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Courtyard by Marriott Cleveland TN also features an outdoor pool, a garden, and a picnic area. Free self parking is available.

This 3-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Bistro – On-site bistro. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 8 to 20 for adults and USD 8 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistro

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 20.00 for adults and USD 8.00 to 20.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 27 May and close on 09 September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Courtyard Cleveland Marriott
Courtyard by Marriott Cleveland
Courtyard by Marriott Cleveland TN Hotel
Courtyard by Marriott Cleveland TN Cleveland
Courtyard by Marriott Cleveland TN Hotel Cleveland

Courtyard by Marriott Cleveland TN Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 91 out of 109 reviews" "
Rating 8 - Good. 11 out of 109 reviews" "
Rating 6 - Okay. 6 out of 109 reviews" "
Rating 4 - Poor. 0 out of 109 reviews" "
Rating 2 - Terrible. 1 out of 109 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town for a sporting event, the location is great and the hotel is awesome
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Liked: Staff & service
Property was nice and in a good location. Our room was very clean but there was a weird smell in the room, like moldy. We all had sore throats and congestion after our stay. I feel like the A/C needs throughly cleaned.
Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very clean and nice rooms. Check in staff was pleasant. We found it pretty quiet. Convenient location to town as well. Only thing I did not like was the shower head. The setting were unchangeable and the setting made it hard to wash the shampoo out of my hair.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Billy

Stayed 2 nights in Aug 2024

10/10 Excellent

LeAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is new so everything is clean and in good condition. I really have no complaints. It was perfect!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joye

Liked: Cleanliness, staff & service, property conditions & facilities
Not so great!
This hotel is brand new and beautiful. That being said the bed was extremely uncomfortable… with indents in it like it had been slept in for years!!!! I’ve got to say if you want to ruin a trip provide horrible beds!!! The couch was extremely itchy to sit on not sure if it was the fabric or a type of treatment for stain proofing?! This would be a hard pass for me next time we are here.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and the service and staff were outstanding!
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very new and clean. Large patio with lots of seating. Nice bar and good food.
Stayed 4 nights in Aug 2024

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Hotel is new. Very clean and staff was friendly. Great place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendliest staff
Stayed 4 nights in Aug 2024

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"A Memorable Stay: Exceptional Service and Comfort
I recently stayed at this new hotel for the second time, and overall, it was a great experience. The facilities are top-notch; both the pool and gym are in excellent condition, which added to the enjoyment of our stay. The rooms are comfortable, with cozy beds and pillows that made for restful nights. One standout aspect of our stay was the exceptional service from the housekeeping and front desk staff. When our baby became ill in the middle of the night, housekeeping promptly provided fresh bedding without hesitation, going above and beyond to ensure our comfort. The only downside I encountered was the water pressure in the shower, which was disappointingly low. It was more of a trickle than a proper shower, which was a bit frustrating. Despite this minor issue, I would definitely stay here again. The positives far outweigh the negatives, and the staff's responsiveness really sets this hotel apart.
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed and very nice area.
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great, but do not pre-order breakfast. I booked the hotel room for someone else and I paid for breakfast in advance. I told the person I booked for that breakfast was covered and yet the hotel did not give them breakfast. If breakfast is paid for give the person the voucher or tell them when they check in.
Stayed 1 night in Jul 2024

10/10 Excellent

Jamey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good location.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William

Stayed 1 night in Jul 2024

10/10 Excellent

Chad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience
Stayed 1 night in Jul 2024

10/10 Excellent

Sidney

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new property & a great location.
Stayed 1 night in Jul 2024