2/10 Terrible
Shanay
Travelled with family
20 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay there again had to have wrist bands to go to the pool or breakfast if you didn’t have one u couldn’t even sit in there ants on the carpet in the room and yes I have videos to prove it alcohol bottle in the closet they had problem with my requesting more towels had a problem giving me a extra blanket there was 6 in my room the room was cold the phone in the cord was broke so it kept coming out when u use it ice machine didn’t work on our floor the price that they charge not worth the room they complained and said I had a party which I didn’t but let’s not forget how many other people there with balloons cake and bunch of kids as well and front desk speaking in a different language in front of u when asking for something and didn’t want you give me extra towels because I had some in my room which was not enough for 6 people and questioned my daughter what room was she in definitely filling a complaint
Shanay
Stayed 1 night in Oct 2024