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Embassy Suites by Hilton Cleveland Rockside

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
Meeting facility
Lobby
Bar (on property)
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool
  • Gym

Explore the area

Map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Topgolf
    4 min walk
  • Brandywine Falls
    10 min drive
  • Cleveland Metroparks Zoo
    12 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    17 min drive

Room options

View all photos for Suite, One King Bed, Accessible

58-inch LED TV with cable channels, TV

Suite, One King Bed, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Doubles, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Two Doubles, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, One King Bed, Non-Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, King, Non Smoking

58-inch LED TV with cable channels, TV

Suite, King, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Non-Smoking, Accessible

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, One King Bed, Roll In Shower

58-inch LED TV with cable channels, TV

Suite, One King Bed, Roll In Shower

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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The price is CHF 75
for 1 night
includes taxes & fees
2 Jan - 3 Jan
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About this property

Embassy Suites by Hilton Cleveland Rockside

Hotel with free breakfast, a quick walk to Topgolf
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a snack bar/deli and self parking.
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Cleveland Rockside. During your stay, you're just a quick walk from Topgolf. Enjoy features like free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute walk from Topgolf and 11 minutes by car from Progressive Field
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Cleveland Rockside offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Embassy Suites by Hilton Cleveland Rockside also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton Cleveland Rockside was completed in January 2020.

This 3.5-star Independence hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Urban Craft – This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Embassy Suites by Hilton Cleveland Rockside Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 346 out of 1001 reviews" "
Rating 8 - Good. 210 out of 1001 reviews" "
Rating 6 - Okay. 170 out of 1001 reviews" "
Rating 4 - Poor. 129 out of 1001 reviews" "
Rating 2 - Terrible. 146 out of 1001 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the staff were not very helpful. The shift manager was very helpful. There were some items that were in need of repair. Also, our room was not as clean as it could’ve been. One area where they could improve it to offer coffee throughout the day. after breakfast, the only coffee you can get is that from your room but the coffee pot in our room was not clean and had brown sludge in the area over the water belongs so we did not use it. Other guest that I spoke with Also complained about not having coffee available throughout the day
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jermaine

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was not made up, no pillow cases. The floors are dirty, needs replaced. It’s not a good Embassy to stay at. The wash clothes and towels are very old.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further, great hotel.
Breakfast was incredibly good. Omelette bar superb! Other breakfast items fresh and plentiful. Desk welcome girls were inviting. Our room exceptionally comfy.
Stayed 1 night in Sep 2024

6/10 Okay

Bridget

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Booked two rooms. Both were very dirty. Refrigerator dirty. Table tops very dirty not cleaned at all. Blood looking marks on tha carpets Definitely not vacuumed. Hair all over the floor. One bed was broken. Staff members at check in.. were awesome! At check out 1 staff member was rude. Wanted to help housekeeping so we asked for 2 garbage bags to throw away balloons and any mess made in our room. We were told no rudely when we just wanted to help. All she had to do was be a little nicer about it. It was a older mean tall African american woman with braids.
Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was our second stay at this property and since our last stay it definitely needs some TLC. Furniture in the room was a little rough, pulls in the couch and chair cushions, cracks in the walls, stains on the carpet. We had to request linens for the couch bed and there were no extra pillows or blankets in the closet. The lobby area is beautiful however. We also were charged $10/day for parking and that was not communicated to us upon check in. In addition we have attended many managers receptions over the last 20 years and have NEVER been limited to two drinks per person. This has been one of the perks of this brand of hotel but seems to be going downhill. We also have had a coffee bar and soda machine in other Embassy Suites for drinks when the breakfast area is not open. We left at 5:30 am this morning and a cup of coffee would have been nice for our ride. If this is the direction Hilton resorts are going we will likely be staying elsewhere in the future.
Stayed 2 nights in Sep 2024

6/10 Okay

Neal, Olean

Travelled with family, Travelled with family and small children
The rug in the room was worn out. We had to put a towel over the exposed tack strip so our kids didn’t step on it. The bartender was heavy handed when she poured your drinks and her own. The chef that made the omelettes was the highlight of the hotel. He sang and complimented all the guests.
Stayed 2 nights in Aug 2024

10/10 Excellent

Imran

Stayed 2 nights in Sep 2024

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Chandrasekhar

Stayed 2 nights in Aug 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Fouaz

Liked: Staff & service
-
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

leatrtrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids love it
Stayed 1 night in Aug 2024

2/10 Terrible

Justin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

leatrtrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so kind to me and my babies the whole time I felt that I was with family!!
Stayed 2 nights in Aug 2024

8/10 Good

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Valencia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at the hotel everyone was very nice
Stayed 1 night in Aug 2024

8/10 Good

Donnie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Glenn

Stayed 2 nights in Aug 2024

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was so awesome! We had an event to go to and couldn’t really stay long in the hotel- we wanted to skip and hang out there all night . It was so clean and nice!
Stayed 1 night in Jul 2024

4/10 Poor

Beth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room we had, while comfortable, was not what we booked. We booked a King bed and got 2 doubles. The overnight desk person couldn’t do anything. Was told the hotel was overbooked. When we spoke with the manager they were rude and blamed it on Expedia. The breakfast was good and the staff there were friendly.
Stayed 1 night in Aug 2024

8/10 Good

Avia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
served the purpose
Stayed 1 night in Aug 2024