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Hilton Garden Inn Cleveland Downtown

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Cleveland Downtown

Lobby
Exterior
Bar (on property)
Reception
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • Hot tub
  • 24/7 front desk

Explore the area

Map
1100 Carnegie Ave, Cleveland, OH, 44115
  • Cleveland State University
    ‪4 min walk‬
  • Progressive Field
    ‪4 min walk‬
  • Rocket Mortgage FieldHouse
    ‪8 min walk‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪6 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Shower

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Bathtub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hearing Accessible

49-inch LCD TV with cable channels, TV, pay films

Deluxe Room, 2 Queen Beds, Hearing Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Hearing Accessible

  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area | 49-inch LCD TV with cable channels, TV, pay films

Deluxe Suite, 1 King Bed

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Cleveland Downtown

Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (2388)
The price is CHF 129
for 1 room
includes taxes & fees
26 Jan - 27 Jan
Drury Plaza Hotel Cleveland Downtown

About this property

Hilton Garden Inn Cleveland Downtown

Hotel with a fitness centre, a quick walk to Progressive Field
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, Access to hot tub and self parking. Housekeeping is available on request.
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Cleveland Downtown. During your stay, you're just a quick walk from Progressive Field. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Progressive Field and 8 minutes on foot from Rocket Mortgage FieldHouse
  • Cats and dogs welcome for a fee
Hilton Garden Inn Cleveland Downtown offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

There are 8 meeting rooms available. The business-friendly Hilton Garden Inn Cleveland Downtown also features a fireplace in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 3-star Cleveland hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Garden Grille – This restaurant only serves breakfast.
Harvey's Sports Bar – This bar only serves dinner. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Things to do

  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12 to 18 for adults and USD 8 to 12 for children
  • Self-parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Hilton Garden Inn Cleveland Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 358 out of 1004 reviews" "
Rating 8 - Good. 254 out of 1004 reviews" "
Rating 6 - Okay. 180 out of 1004 reviews" "
Rating 4 - Poor. 114 out of 1004 reviews" "
Rating 2 - Terrible. 98 out of 1004 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Roger

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool is ice cold and so is the HOT TUB. Its cold water. We asked severaltimes for then to fix it, was told it was resplved and the hot tub was still cold..we chise this hotel for my wifes chronic pain issues to have the hot tub to help. We ended up leaving a day early and the hotel refudes to give us a refund through expedia.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking process confusing
Parking lot process was very confusing to get in and out. Also, charging your guests $20/day to park is ridiculous. Room was comfortable, but didn't need the people next door pounding on their door at 4 am.
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to ballpark, great staff
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Damn dog barking across from my room. Never again!
Stayed 2 nights in Sep 2024

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, right across from Progressive Field, nice bar and grill in lobby. Clean pool area, with hot tub.
Stayed 5 nights in Sep 2024

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service
Staff was polite and professional. Hotel is across from baseball stadium. Hotel was clean but dated.
Stayed 1 night in Sep 2024

6/10 Okay

Madalyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were not ready when we got there but the staff was amazing and super a comodating. Had a good stay!
Stayed 1 night in Sep 2024

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall the hotel was nice and the rooms were nice and comfortable. The pool and Hot tub were excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Daneli

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants and downtown a short 10-15 minute walk.
Stayed 1 night in Sep 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance to everything we wanted.
Stayed 2 nights in Sep 2024

6/10 Okay

Aaliyah hakeem

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, everything was nice and clean and up to date. Some of the best hotel staff I've met. My only complaint is upcharges for normally free things like parking and basic breakfast.
Stayed 1 night in Sep 2024

2/10 Terrible

Alice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unpleasant to deal with, starting with check-in when the man stated that he had to take a deposit of $100.00 to make sure I don't steal pillows. How insulting! I can assure the hotel that I have never stolen pillows in my life. The check-out was just as nasty, when Deirdra, who did not look professional for her position, refused to answer questions and in fact, didn't even look at us when we spoke to her. She needs to learn some social skills.
Stayed 2 nights in Sep 2024

8/10 Good

Gloria

Liked: Cleanliness, property conditions & facilities, room comfort
Place was eh.
I’d give it a higher rating but I paid 400 a nite and breakfast wasn’t included . Thought that was terrible. So just for that my rating is less. Room was ok. Only had one towel in bathroom when we arrived. Ice machine was one floor down. But great location for a baseball game. Oh and they charge for parking for a 400 a nite room. Nickel and dime. Would I stay again? Idk. I will look around better now that I know there are other stays close by the football /baseball fields.
View from the room. Easy walk to Guardian Stadium
Stayed 2 nights in Sep 2024

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Like location to Progressive field
Stayed 3 nights in Sep 2024

8/10 Good

Kellam

Stayed 3 nights in Sep 2024

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is not the best, with homeless camps and unsavory characters. The check in process was a joke. Our room had mold in the tub and on the air conditioner. Our toilet didn't flush. I reported it, and when I came back much later, it wasn't corrected. I was told that there was nothing they could do. Only when I insisted, they put me in another room.
Stayed 1 night in Sep 2024

6/10 Okay

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good but it was completely booked and it did not have enough towels to go around. The staff was friendly but we had two separate issues with the lock on our door. KD was the Maintenance person who fixed it and she was up there in a flash and fixed the issue both times.
Stayed 3 nights in Sep 2024

4/10 Poor

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a football game. We could walk. Breakfast was nice, could be open til 10 on Mondays and bar could be open on home football Sundays. Hotel was perfect for our stay.
Stayed 2 nights in Sep 2024