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Holiday Inn Cleveland-Mayfield, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Cleveland-Mayfield, an IHG Hotel

Exterior
Terrace/patio
Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board
Suite, 1 King Bed (Feature) | In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
780 Beta Dr, Mayfield, OH, 44143
  • Cleveland Clinic - Hillcrest Hospital
    5 min drive
  • North Chagrin Reservation
    5 min drive
  • Legacy Village
    8 min drive
  • Cleveland, OH (CGF-Cuyahoga County)
    10 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Feature)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Feature)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed (Leisure)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Cleveland-Mayfield, an IHG Hotel

Suburban hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Holiday Inn Cleveland-Mayfield, an IHG Hotel offers 115 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Mayfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Cleveland-Mayfield, an IHG Hotel. During your stay, you'll be close to Cleveland Clinic - Hillcrest Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Italian cuisine while dining at Alfredos
  • Full breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute drive from Chagrin River and a few minutes from Cleveland Clinic - Hillcrest Hospital
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2825 square feet (262 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Cleveland-Mayfield, an IHG Hotel. Self parking is free.

This 3-star Mayfield hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Alfredos – This restaurant specialises in Italian cuisine.
Room service (during limited hours) is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 8 to 26 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alfredos

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,825 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from July 5 2024 to December 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 8 to 26 per person
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cleveland-Mayfield
Holiday Inn Hotel Cleveland-Mayfield
Holiday Inn Cleveland - Mayfield Hotel Mayfield
Holiday Inn Cleveland - Mayfield Ohio
Holiday Inn Mayfield Village
Holiday Inn Cleveland-Mayfield Hotel

Holiday Inn Cleveland-Mayfield, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 394 out of 689 reviews" "
Rating 8 - Good. 215 out of 689 reviews" "
Rating 6 - Okay. 43 out of 689 reviews" "
Rating 4 - Poor. 21 out of 689 reviews" "
Rating 2 - Terrible. 16 out of 689 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven, Newburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, reasonable price with good breakfast options
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

danielle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing! The hotel staff were very accommodating! I was traveling with a 10 year old an an infant and they found a room on the first floor for us. The front desk ladies were extremely nice and the women who helped with breakfast in the morning was very nice and went above and beyond for everyone
Stayed 2 nights in Aug 2024

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room Nice facilities Excellent breakfast
Stayed 5 nights in Jul 2024

8/10 Good

Shaunitha

Stayed 2 nights in May 2024

8/10 Good

Toneisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful and hotel was clean and comfortable. Pool was not available, but we were given free breakfast instead.
Stayed 3 nights in Jul 2024

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Vivian

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Dan

Travelled with family
Excellent choice
Great experience here. Friendly and helpful staff, clean comfortable room, nice restaurant/bar
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

sonia, glendale

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful staff........
Stayed 2 nights in Jul 2024

6/10 Okay

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pool not in service
Staff was friendly, quick service, nice location. But the main issue and caused a change of our plans was due to the amenities in the hotel were not available. Pools were out of service (due to remolding) but the front desk said the pools been closed for years and apparently remodeling. This was unexpected being the hotel was advertised with such amenities. My family was looking forward to pool days/evenings as it was part of our schedule for activities. And upon arriving there’s a sign out only, nothing mentioned up front by staff; until I asked: she pointed to a side sign . So I would suggest updating such info on the applications hotel location info and hotel website on the amenities that are actually working. Now I understand that sudden things break down but in this case it was not in function for years . So there shouldn’t be an excuse for lack of information on sites . There should be/have been a credit due to this inconvenience.
Stayed 3 nights in Jul 2024

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Charles

Stayed 1 night in Jun 2024

6/10 Okay

Robert M.

Liked: Cleanliness, staff & service, property conditions & facilities
A few hits and a couple of misses. The property suffers from a 70s era design layout. Rooms are on the smaller side with no separate sitting areas and no couches in the room. The only comfortable place to sit is in an easy chair that faces away from the tv. My room (night 1) had a very poor quality mattress. Could only sleep for a few hours and had a sore back. I sought a room change and that was a win. The 4th floor is an “executive level” with better quality decor, bedding, tv, etc. much more comfortable all the way around (2nd night). Front desk and restaurant staff were pleasant. The bar / lounge (Alfredo’s) was renovated in past couple of years. I actually like the original layout and theme more than the rather stark new version. Food and service were spot on.
Stayed 2 nights in Jun 2024

10/10 Excellent

Deborah, STAFFORD SPRINGS

Liked: Cleanliness, staff & service, property conditions & facilities
loved that they have complimentary laundry
Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price and great breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Roemehl

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place!
Stayed 1 night in Jun 2024

10/10 Excellent

mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to the events of Friday/Saturday
Stayed 1 night in Jun 2024