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Holiday Inn Express & Suites Cleveland West - Westlake by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Indoor pool
In-room safe, desk, iron/ironing board, free cots/infant beds
Free daily buffet breakfast
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
30500 Clemens Road, Westlake, OH, 44145
  • Crocker Park
    ‪18 min walk‬
  • Lake Erie Nature & Science Center
    ‪4 min drive‬
  • Huntington Beach
    ‪5 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (LEISURE)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (HEARING)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible (HEARING)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Accessible (Hearing)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Free WiFi
3.5 out of 5, Good, (1008)
The price is CHF 76
for 1 room
includes taxes & fees
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About this property

Holiday Inn Express & Suites Cleveland West - Westlake by IHG

Hotel in Westlake with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Holiday Inn Express & Suites Cleveland West - Westlake by IHG offers 91 accommodations with a safe and free newspapers. 42-inch flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the hot tub.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Cleveland West - Westlake by IHG. During your stay, you'll be within walking distance of Crocker Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 4-minute drive from Lake Erie and a few minutes from Crocker Park
Holiday Inn Express & Suites Cleveland West - Westlake by IHG offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express & Suites Cleveland West - Westlake by IHG. Free self parking is available.

This Westlake hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Holiday Inn Express Cleveland West Westlake Hotel
Holiday Inn Express Cleveland West Westlake
Hotel Holiday Inn Express & Suites Cleveland West - Westlake
Holiday Inn Express & Suites Cleveland West - Westlake Westlake
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Cleveland
Holiday Inn Express Cleveland Hotel
Holiday Inn Express Suites Cleveland West Westlake
Holiday Inn Express Suites Cleveland West Westlake by IHG
Holiday Inn Express Suites Cleveland West Westlake an IHG Hotel

Holiday Inn Express & Suites Cleveland West - Westlake by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 895 reviews
Rating 8 - Good. 168 out of 895 reviews
Rating 6 - Okay. 39 out of 895 reviews
Rating 4 - Poor. 27 out of 895 reviews
Rating 2 - Terrible. 33 out of 895 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nichole

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most noise. Loud kids up and down the hall way all night. Pool was closed on our second day, which is the only reason we booked so the kids could play. Not great. Staff was kind and room was clean. Just other people I guess
Stayed 1 night in Mar 2025

10/10 Excellent

Paris

Travelled with family and small children
It was very nice
Stayed 1 night in Feb 2025

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mattackal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large room, clean, updated/modern. Did not look dated.
Stayed 1 night in Feb 2025

4/10 Poor

Tajua

Travelled with family, Travelled with family and small children
The pool is very nice. Except about 3 huge groups of kids came in and began to do cannonballs splashing the smaller children and babies and no one said anything to them to the point we all just had to leave….staff refused to bring up towels to our room. She seemed rather irritated with any requests.
Stayed 1 night in Feb 2025

10/10 Excellent

Najja

Stayed 1 night in Feb 2025

4/10 Poor

Rafael

Stayed 1 night in Feb 2025

10/10 Excellent

heath

Stayed 1 night in Jan 2025

10/10 Excellent

Rich

Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price, pool, blankets, and breakfast area

The pool is one of the best hotel pools I have seen - large, and included a kiddy splash area and hot tub, and all of them were working. The blankets were thick and warm, and the breakfast seating area was large.
Stayed 1 night in Dec 2024

10/10 Excellent

DAVID, New Haven

Liked: Cleanliness
Stayed 1 night in Dec 2024

2/10 Terrible

Tiara

Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Robinson, Cleveland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff as great and room was perfect for my needs
Stayed 2 nights in Dec 2024

8/10 Good

Sabapathy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and it was friendly, quite and clean.
Stayed 2 nights in Nov 2024

4/10 Poor

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bed too elevated

For elderly people the beds are way too high. Couldn’t get up on the bed. Poor heating system. It was very cold in the room. No one instructed me how to use the electronic key.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeannette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Check in was seamless and the guy on the front desk was so nice and upbeat even though it was Thanksgiving evening.
Stayed 1 night in Nov 2024

6/10 Okay

Isaac

Stayed 2 nights in Oct 2024

10/10 Excellent

Nasri

Stayed 1 night in Nov 2024

10/10 Excellent

Lora

Stayed 1 night in Sep 2024