4/10 Poor
Kevin
Travelled with family and small children, Business traveller
6 Dec 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel used to be nice and well kept, reliably clean and comfortable. They have cheaped out on everything that makes a hotel like this a comfortable place to stay. The one bedroom suites have one chair in them instead of a couch and a chair so although the room sleeps four people, there is one chair to sit in to relax. Not sure why they eliminated the couches but just a weird setup. The pool is closed for “maintenance” but no note of that when booking. The lights give a nice ambience similar to a hospital operating room in the rooms. The carpet is dirty the floor is sticky the tub has a layer of grime and caked on junk on the shower head. My bedspread had mustard stain on it that looked pretty fresh like it hadn’t yet been run through a washer. The staff during the day was great, the night guy couldn’t explain the room they had to substitute my family because what I booked and paid for wasn’t available. I’m not as picky as I sound, but we had to stay in this hotel for three weeks back in 2018 because of a small house fire, and it was a phenomenal place for my family during that time. It’s just become run down and nasty. The maintenance and cleaning staff is still awesome and the check in and parking is great. So many other options right in this area would definitely not stay here again.
Kevin
Stayed 1 night in Dec 2024