Hotel Indigo Cleveland Downtown, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Indigo Cleveland Downtown, an IHG Hotel

Terrace/patio
Property amenity
In-room safe, desk, laptop workspace, blackout curtains
Terrace/patio
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
651 Huron Rd E, Cleveland, OH, 44115
  • Rocket Mortgage FieldHouse
    1 min walk
  • East 4th Street
    3 min walk
  • Progressive Field
    5 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    5 min drive

Room options

Premium Room, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hotel Indigo Cleveland Downtown, an IHG Hotel

Hotel with a 24-hour fitness centre, steps from Rocket Mortgage FieldHouse
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, valet parking, a microwave in a common area and a business centre are on-site. Housekeeping is available on request.
Hotel Indigo Cleveland Downtown, an IHG Hotel offers 143 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Hotel Indigo Cleveland Downtown, an IHG Hotel. During your stay, you're just a quick walk from Progressive Field. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Headliner Bar and Eatery
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Rocket Mortgage FieldHouse and 5 minutes on foot from Progressive Field
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3504 square feet (326 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and express check-in are also featured at the business-friendly Hotel Indigo Cleveland Downtown, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Cleveland hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Headliner Bar and Eatery – This restaurant specialises in American cuisine and serves breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 48.60 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Headliner Bar and Eatery

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 3,504 square feet of conference space
  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4 to 25 per person
  • Valet parking fee: USD 48.60 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Radisson Hotel
Radisson Cleveland Gateway
Radisson Gateway
Radisson Hotel Cleveland
Radisson Hotel Gateway
Radisson Hotel Gateway Cleveland
Cleveland Radisson
Radisson Cleveland
Radisson Hotel Cleveland - Gateway Ohio
Hotel Cleveland Gateway
Hotel Indigo Cleveland Gateway
Hotel Indigo Cleveland Downtown
Hotel Indigo Cleveland Downtown, an IHG Hotel Hotel
Hotel Indigo Cleveland Downtown, an IHG Hotel Cleveland
Hotel Indigo Cleveland Downtown, an IHG Hotel Hotel Cleveland

Hotel Indigo Cleveland Downtown, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 612 out of 1127 reviews" "
Rating 8 - Good. 283 out of 1127 reviews" "
Rating 6 - Okay. 114 out of 1127 reviews" "
Rating 4 - Poor. 63 out of 1127 reviews" "
Rating 2 - Terrible. 55 out of 1127 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Carreesela

Stayed 1 night in Aug 2024

6/10 Okay

Steve, DEERFIELD

Location
Stayed 1 night in Aug 2024

10/10 Excellent

xin

Liked: Cleanliness, staff & service, property conditions & facilities
its very convinced location
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
nothing unique monday night i had to wait 20 min to get my car out of the garage tuesday night 45 min n missed dinner ! 2 mornings over 20 min waits !!!
Stayed 3 nights in Aug 2024

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Valet was not great
Great stay. We didn’t realize we couldn’t park in the garage across the street (no overnight parking) and their valet was extremely backed up. Aside from the parking it was a nice stay.
Stayed 1 night in Aug 2024

10/10 Excellent

justin

Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy night in Cleveland.
Easy access rooms, hotel was great for families.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baseball trip
The stay was fine. In town for baseball game so the location was great. The only issue was that the ice machine was not working on our floor.
Stayed 2 nights in Aug 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Brandon

Travelled with family
Disliked: Staff & service, room comfort
Bad stay for us
Our room wasn’t temperature controlled. When I notified the front desk, they offer me a fan but then said they were unable to find fans.
Stayed 1 night in Aug 2024

6/10 Okay

Armand

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Go elsewhere
Waiting close to a hour and a half for my car from the valet left me sour on the whole experience. Front desk and valet attendant offered little in the way of customer service. Was promised I wouldn't be charged for the valet service and still was. Wait staff in the cafe was horribly rude. Just asking for plates on the buffet was met with hostility. Won't be back.
Stayed 2 nights in Aug 2024

8/10 Good

martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk check in clerk was very personable and gave recommendations which was great!
Stayed 1 night in Aug 2024

4/10 Poor

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This hotel needs to learn about hospitality
Check in not great. Checked in before 4, room wasn’t ready, not a problem. What was a problem was after being told the front desk would call me when the room was ready, they never did and only when we showed back up to the hotel at 5pm were we told our room was ready. No housekeeping came to clean our room and check out was extremely rude, just “checking out?” No good morning”, no “do you need a receipt?”, no “thanks for staying with us.” Just bad hospitality all around.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christy

Stayed 1 night in Jul 2024

6/10 Okay

Gillian

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tom

Stayed 1 night in Aug 2024

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I hate to leave a negative review, but there were issues. We liked the convenience of being close to Progressive Field for the Guardians game and the hotel was pretty and clean. However, the room where we stayed had a toilet that ran and the tank only filled if I held the stopper down. Also, the air conditioning ran as a fan, but did not blow cold air no matter how we set it. This made for an uncomfortable night after a 90 degree day.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2024