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Hyatt Place Cleveland / Westlake / Crocker Park

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Cleveland / Westlake / Crocker Park

Exterior
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Property grounds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
2020 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    1 min walk
  • First Watch - Crocker Park
    2 min walk
  • Brookpark Station
    22 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    22 min drive

Room options

View all photos for Room, Multiple Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds (High Floor)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (852)
The price is CHF 118
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Holiday Inn Express & Suites Cleveland West - Westlake, an IHG Hotel

About this property

Hyatt Place Cleveland / Westlake / Crocker Park

Pet-friendly Westlake hotel connected to a shopping centre, steps from Crocker Park
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Cleveland / Westlake / Crocker Park offers 110 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. This accommodation is furnished with queen sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the shopping around Hyatt Place Cleveland / Westlake / Crocker Park. During your stay, you'll be connected to a shopping centre and just a quick walk from Crocker Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at 24/7 Gallery Menu
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from Crocker Park and a 5-minute drive from Lake Erie Nature & Science Center
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Cleveland / Westlake / Crocker Park offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. The business-friendly Hyatt Place Cleveland / Westlake / Crocker Park also features a garden, a picnic area, and coffee/tea in common area. Free self parking is available.

This 3-star Westlake hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.
Hyatt Place Cleveland / Westlake / Crocker Park has a restaurant serving breakfast, lunch and dinner.
Coffee to Cocktails – On-site bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hotel Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Westlake Hyatt Place Cleveland / Westlake / Crocker Park Hotel
Hotel Hyatt Place Cleveland / Westlake / Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Hyatt Cleveland Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park Hotel
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Hyatt Place Cleveland / Westlake / Crocker Park Hotel Westlake

Hyatt Place Cleveland / Westlake / Crocker Park Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 734 out of 1001 reviews" "
Rating 8 - Good. 184 out of 1001 reviews" "
Rating 6 - Okay. 42 out of 1001 reviews" "
Rating 4 - Poor. 22 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

lane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a few times now when we come to the area for shopping and such. Always a great experience. Clean and well appointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so friendly and helpful! I’ll stay here again!! And the room was clean and comfortable!
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for business.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Stayed 1 night in May 2024

10/10 Excellent

Elizabeth

Liked: Amenities
We stay there always when we come into town🌷
Stayed 4 nights in Sep 2024

10/10 Excellent

Kathleen, Seattle

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Thomas

Stayed 3 nights in Aug 2024

10/10 Excellent

Yde

Stayed 1 night in Aug 2024

10/10 Excellent

LeeAnn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, wonderful location, friendly staff and very clean!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

2/10 Terrible

Charles

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very minor point, but could not find oatmeal at breakfast. Overall great short stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Charles

Liked: Staff & service
Room not available.
This review had nothing to do with the hotel itself, but with booking process with Hotels.com. At check-in, I was told that the room was only available for one night of the 2 nights I reserved. The asst. manager was extremely helpful in making sure another room was available at another hotel less than 9 mins away.
Stayed 2 nights in Aug 2024

8/10 Good

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need new mattresses
Stayed 1 night in Aug 2024

10/10 Excellent

Marshal

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Jul 2024

10/10 Excellent

SONELA

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Vera

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing stay!! It was so clean, the beds were amazingly comfortable, great breakfast with fresh fruit, waffles, eggs, etc. Staff was kind and helpful. Prime location- everything is walking distance as it’s right into the middle of a shopping center. Would love to stay here again!!
Stayed 1 night in Jul 2024

6/10 Okay

Lauren

Liked: Staff & service, property conditions & facilities
It was just okay. Not what I expected from a three start hotel in a nice area. I would not pay more than $150 for a room charging $250. Positives are it is in a great location, check in was fast, check out is not until noon, which is nice, and the breakfast options were decent. The reason for the three stars is upon entering the room we noticed the bed sheets had wrinkles, the blanket, comforter, and a towel were stained, the bathroom looked like it needed a good scrub, and there was a layer of dust on the light fixtures.
Stayed 1 night in Jul 2024

8/10 Good

Brian

Travelled with partner
Liked: Property conditions & facilities
The location is very good. I also like that breakfast was included
Stayed 1 night in Jul 2024

10/10 Excellent

SHAHEM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jun 2024

10/10 Excellent

karen, akron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional & courteous front desk staff. Clean rooms & lobby. Nice breakfast choices. Pool area was too small & uninviting.
Stayed 1 night in Jul 2024

10/10 Excellent

Mazin

Stayed 1 night in Jul 2024