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Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

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Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillow-top beds, desk, blackout curtains
Free daily on-the-go breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
6025 Jefferson Dr, Independence, OH, 44131
  • Cleveland Clinic Family Health Center
    ‪8 min walk‬
  • Topgolf
    ‪5 min drive‬
  • Brandywine Falls
    ‪10 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, blackout curtains

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, pillow-top beds, desk, blackout curtains

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, blackout curtains

Family Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillow-top beds, desk, blackout curtains

Family Studio, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

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Exterior

Comfort Inn

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4.0 out of 5, Very good, (1002)
The price is CHF 79
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About this property

Extended Stay America Premier Suites - Cleveland - Independence

Hotel in Independence with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and laundry facilities are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site. Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with an iron/ironing board and blackout curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized fridge/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us they can't get enough of Extended Stay America Premier Suites - Cleveland - Independence's great location. During your stay, you're just a quick walk from Cleveland Clinic Family Health Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute drive from Cuyahoga Valley National Park and 12 minutes from Progressive Field
  • Cats and dogs welcome for a fee (restrictions apply)
Extended Stay America Premier Suites - Cleveland - Independence offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Free breakfast is available daily. The business-friendly Extended Stay America Premier Suites - Cleveland - Independence also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

This Independence hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Extended Stay America Premier Suites - Cleveland - Independence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 578 out of 1451 reviews
Rating 8 - Good. 353 out of 1451 reviews
Rating 6 - Okay. 205 out of 1451 reviews
Rating 4 - Poor. 157 out of 1451 reviews
Rating 2 - Terrible. 158 out of 1451 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Chezaley

Liked: Cleanliness, amenities
Disliked: Staff & service
When I checked in I didn't get a key to my room so every time I left my room I either had to leave my door open or I had to go get staff to walk me back up to my room every time I left out my room so that they could let me out back in so certain times my things were unprotected so I really didn't appreciate that it wasn't stopped with tissue so I had to go downstairs and get tissue hopefully my next experience will be better the vending machine sucks it gave me a pop when I was trying to get noodles on top of it being very expensive I ended up wasting my money for something that I don't even drink or didn't even want
Stayed 2 nights in Nov 2024

10/10 Excellent

Marti

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! Staff are amazing! Room was clean and quiet.
Stayed 1 night in Nov 2024

8/10 Good

Crystal

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Felicia

Stayed 1 night in Oct 2024

8/10 Good

Jae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a good hotel i just wish they hot water was actually hot because when you shower its very lukewarm water.
Stayed 1 night in Nov 2024

8/10 Good

Crystal

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Shawnta

Disliked: Cleanliness, staff & service
On check in after 3pm, when called front desk a little while later, about advance wifi and it charged several upgrade options, which was never advertised in description also the charge a pre-damage room deposit $108 which was not refunded back as previous stated, It will be refunded.
Stayed 1 night in Nov 2024

4/10 Poor

James

Disliked: Amenities, property conditions & facilities
Need more choices at breakfast. Too noisy . Kids just seem to be roaming halls.
Stayed 1 night in Nov 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing!
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Stayed 1 night in Oct 2024

6/10 Okay

Leonard

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Second hand smoke all in the room
Stayed 1 night in Nov 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My bathroom had a lot of ants
Stayed 2 nights in Nov 2024

10/10 Excellent

Lola

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality
Stayed 1 night in Nov 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great service
Stayed 1 night in Nov 2024

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was an okay stay. I had issues with the keycards not working after one night in addition to difficulty checking in after reserving rooms online.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamika

Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it is hassle free, clean, and nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julius Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kristel

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Not too bad
This stay was much better than the last time we stayed at an Extended Stay. The entire property seemed to be brand new. Very clean and tons of amenities. My only issue was booking my room and not being notified during check in that they were putting us into a handicap room. Bathroom was super small. It was late when we finally settled into our room and we didn't notice until the morning that the pillow cases were visibly stained. We were also placed adjacent to the ice machine, so we had to listen to that all night due to a party going on down the hall and they kept using ice machine. Bed was very comfortable. I would've liked to have a couch in the room. I paid for king size suite and got a recliner and a work table that could be used as an eating table. Luckily, there was a chair at the table.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine, Dorset

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay for the cost
Stayed 2 nights in Nov 2024

4/10 Poor

Jordan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude. Room had no soap or tooth paste. Only one towel.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
overall it was a great stay
Stayed 1 night in Nov 2024

8/10 Good

Jenna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
the staff was very helpful and accommodating 😁
Stayed 1 night in Nov 2024

4/10 Poor

Phyllis

Travelled with family
Disappointed
I was pretty disappointed with the hotel. Room was ok and I booked it for 3 people and we had to ask for sheets,pillows, and covers and towels. The shower supplies were only for 1 person. No paper cups for water. Had to ask for it. And the breakfast grab and go was very disappointing. I have stayed at many hotels that offer some type of breakfast but this was the worst. Maybe it was me because I have never stayed at an extended stay hotel and did not realize you have to ask for everything. The other disappointment I had is I had to leave a day early because of a family emergency and I could not get credit for the last day because I booked it through hotels.com. Also the hotel charges $108.00 deposit for room damage and they said it would take about 7 days to get that back after the clean it and check it out. So for the amount of money I had to pay it was not worth it to book again. Sorry to say this because I have never left a negative review on on any other place that I stayed at in my life.
Stayed 3 nights in Nov 2024