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Sonesta ES Suites Cleveland Airport

3.0 star property

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Studio Suite, 2 Queen Beds | Living area | 32-inch flat-screen TV with satellite channels, TV
Seasonal outdoor pool
BBQ/picnic Area
Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets
Lobby sitting area

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
17525 Rosbough Dr, Middleburg Heights, OH, 44130
  • Southwest General Health Center
    ‪18 min walk‬
  • Baldwin Wallace College
    ‪3 min drive‬
  • I-X Center
    ‪7 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪10 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Studio Suite, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Iron/ironing board, free WiFi, bed sheets

Suite, 2 Bedrooms

  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing, Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Studio Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
3.9 out of 5, Good, (812)
The price is CHF 57
for 1 room
includes taxes & fees
19 Feb - 20 Feb
Quality Inn

About this property

Sonesta ES Suites Cleveland Airport

Suburban hotel with fitness centre and seasonal outdoor pool
A fitness centre, a seasonal outdoor pool and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Housekeeping is available on request.
Sonesta ES Suites Cleveland Airport offers 158 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sonesta ES Suites Cleveland Airport. During your stay, you'll be within walking distance of Southwest General Health Center. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym and bicycles to rent
  • Just a 2-minute drive from Southwest General Health Center and a few minutes from Baldwin Wallace College
  • Dogs welcome for a fee (restrictions apply)
Sonesta ES Suites Cleveland Airport offers its guests a fitness centre and a seasonal outdoor pool. WiFi and wired Internet are free in public spaces. There's an onsite business centre. Event space at this hotel measures 549 square feet (51 square metres) and includes conference space. Sonesta ES Suites Cleveland Airport also features barbecue grills, a garden, and a picnic area. Free self parking is available.

This Middleburg Heights hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Extended parking on site (USD 40 per week)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 549 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500 per accommodation, per stay

We've listed all charges provided to us by the property.

The listed deposit applies to Suite, 2 Bedrooms bookings. The general deposit is USD 250 per stay for Studio Suite, 1 King Bed and Studio Suite, 2 Queen Beds.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 40.00 per week
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Residence Inn Cleveland Airport
Residence Inn Marriott Cleveland Airport
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Sonesta ES Suites Cleveland Airport Reviews

Reviews

6.8
Rating 10 - Excellent. 329 out of 1001 reviews
Rating 8 - Good. 209 out of 1001 reviews
Rating 6 - Okay. 165 out of 1001 reviews
Rating 4 - Poor. 126 out of 1001 reviews
Rating 2 - Terrible. 172 out of 1001 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very run down
The front desk lady was extremely nice and accommodating, however the facilities are run down and not clean. There were no pots or pans to cook in, even though there was a full kitchen. There were 2 bowls, 2 small plates, 1 large plate and 1 coffee cup for a room that could sleep 6. The carpets were gross with stains all over, the couch had a large stain and smelled like urine. The bathroom floor felt like it would cave in at any moment and the refrigerator handle was missing. This is definitely not a place I would choose to stay in again.
Stayed 2 nights in Nov 2024

8/10 Good

J

Stayed 2 nights in Oct 2024

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I just needed a price of mind away from finance and kids and it was peaceful
Stayed 1 night in Oct 2024

6/10 Okay

Sheila

Stayed 1 night in Oct 2024

6/10 Okay

Brielyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Anila

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The door had been kicked in on the room I was to stay in----I refused to stay there----just thinking of that violent moment made me nervous. It looked like it had poorly been repaired so that a re-entry without a key could easily happen at any time. The security bolt on the inside was also missing completely.
Stayed 1 night in Oct 2024

4/10 Poor

Tom

Business traveller
Disliked: Staff & service, property conditions & facilities
Buyer beware
Tired hotel. Front desk staff was poorly trained and I'm pretty sure charged me twice for the hotel. Clean-ish room but very dated. Common areas smelled. 1/10- do not recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Suji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Electric induction was broken. No cooking. No spoon and no fork. Bathroom sink : water built up and clogging. I complaint to staff, the only said to me “I’m sorry”. No intervention and no further action. No refund money. I won’t recommend this hotel. I used to stay for a long time but I won’t recommend for anyone. Terrible service.
Stayed 1 night in Oct 2024

10/10 Excellent

Sheila

Most of the electrical outlets in the apartment weren't working. The fan over the stove wouldn't shut off. The curtain sheers were tattered. Stains on the carpet next to the bed. But no issues with bathroom, kitchen, bedding or living room cleanliness. And the staff were all very pleasant.
Stayed 1 night in Oct 2024

2/10 Terrible

Tyler

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
False
Stayed 4 nights in May 2024

2/10 Terrible

Marjorie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Matthew, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Laryn Weiser

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to everything freeway, restaurants and shopping. The unit did not have enough plates glasses, silverware and it had no pots or pans. Overall the studio was nice clean and bed comfortable. Would stay here again when I come to Cleveland.
Stayed 6 nights in Sep 2024

6/10 Okay

Kathleen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kailie

Stayed 4 nights in Sep 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it
Rooms very clean and the bed comfy. Quiet. Didnt use any of the extras like the pool, workout room, or play yard, so cant comment on that aspect.
Stayed 4 nights in Sep 2024

4/10 Poor

Chantel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was put in a building that was conducting sleep tests. The building was ubder conatruction. The room was not the room advertised for my booking. The room smelled like pee. The bed smelled like pee. No shower curtain in the washroom. Burn holes on furniture. Scuff marks on walls, doors, made evweything feel dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very large room, full kitchen
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Bed was comfortable and the staff were very helpful, but I had many broken or damaged items in my room and both the pool and the gym were out of service while I was staying. These were two of the main reasons I had booked this location. I would go back, but I would absolutely make sure that everything is up and running before I do.
Stayed 2 nights in Sep 2024

2/10 Terrible

deborah

Disliked: Cleanliness, property conditions & facilities
There needs to be a law for hotels that knowingly have rooms that have a stench of smoke. They had me sign a paper stating that if I smoke there will be a large fine and when I entered the room, it stunk of old cigarette smoke. I went back down and had them write it was already full of smoke order. I would have never booked this hotel knowing that the majority of their rooms stink of a very strong order of smoke. Also, nothing to cook with, one glass no silverware....this was advertised as a suite. They showed me other rooms, but they all stunk. My throat is still soar after spending two nights there, I opened the two windows thinking it would help and it didn't. It obviously gets into the walls, curtains, flooring etc. Shame on you Sonesta to try and blame cigerette smoke on new customers entering the property who don't even smoke. And, they knowingly make you sign a paper that you'll pay a fine if it smells of smoke. Truly disgusting!
Stayed 2 nights in Sep 2024

2/10 Terrible

Lennora, Berea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024