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Extended Stay America Select Suites - Cleveland - Mentor

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Select Suites - Cleveland - Mentor

Desk, laptop workspace, iron/ironing board, free WiFi
Property amenity
Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Combined shower/bathtub, hair dryer, towels, soap

Reviews

6.2 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
5650 Emerald Ct, Mentor, OH, 44060
  • Mentor Marsh - Carol H. Sweet Nature Center
    5 min drive
  • Azteca
    4 min walk
  • Stokes-Windermere Station
    30 min drive
  • Cleveland, OH (BKL-Burke Lakefront)
    31 min drive

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Suburban Studios Mentor - Cleveland Northeast

Pet-friendly
Parking included
Free WiFi
Air conditioning
3.4 out of 5, (346)
The price is CHF 69
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Suburban Studios Mentor - Cleveland Northeast

About this property

Extended Stay America Select Suites - Cleveland - Mentor

Suburban hotel in Mentor with free parking
Along with laundry facilities, this smoke-free hotel has express check-out and a front desk safe. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Select Suites - Cleveland - Mentor offers 117 accommodations. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Extended Stay America Select Suites - Cleveland - Mentor, you'll be close to Mentor Marsh - Carol H. Sweet Nature Center. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • Just a 5-minute drive from Mentor Marsh - Carol H. Sweet Nature Center and 10 minutes from Lake Erie
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Extended Stay America Select Suites - Cleveland - Mentor, you'll find a vending machine, laundry facilities, and express check-out. WiFi is free in public spaces. Extended Stay America Select Suites - Cleveland - Mentor also features a front desk safe and a lift. Limited free parking is available on a first-come, first-served basis.

This Mentor hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2008
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers check-in assistance via the lobby phone for guests arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 10:00 PM
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Value Place Cleveland Hotel Mentor
Value Place Mentor
Value Place Cleveland, Ohio (Mentor)
Value Place Mentor Hotel Mentor
Value Place Cleveland OH Mentor Hotel
Value Place Cleveland Hotel
Value Place Cleveland OH Mentor
WoodSpring Suites Cleveland Mentor
Extended Stay America Select Suites Cleveland Mentor
Extended Stay America Select Suites - Cleveland - Mentor Hotel
Extended Stay America Select Suites - Cleveland - Mentor Mentor

Extended Stay America Select Suites - Cleveland - Mentor Reviews

Reviews

6.2
Rating 10 - Excellent. 112 out of 548 reviews" "
Rating 8 - Good. 119 out of 548 reviews" "
Rating 6 - Okay. 108 out of 548 reviews" "
Rating 4 - Poor. 83 out of 548 reviews" "
Rating 2 - Terrible. 126 out of 548 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Lynn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Tiffany

Disliked: Cleanliness, staff & service, property conditions & facilities
The floor in the room was dirty. Your bare feet would stick to it when walking in it. Your white socks turned yellow from walking on it. The hotel was mostly filled with people who live there not vacationers.
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Disliked: Staff & service
No staff at check in
Stayed 1 night in Sep 2024

2/10 Terrible

Lauren

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
While the initial check in was quick and easy, the rest of our stay was questionable. You have to bring your own coffee pot/pots and pans for the room. We couldn’t get ahold of service staff for needs we had. They had no housekeeping & at 9pm the front desk lady came pounding on the room door to tell us that we had to take out our own trash. When we asked for extra towels she rudely expressed that they were backed up from check outs earlier in the day & the front desk would be open at 10 am the next day (we checked out at 11). There also was no breakfast option which the site says is available. All of this wouldn’t have been a big deal if we were notified at check in. A guest down the hall was letting his cat freely roam the hall & the 1st floor smelled of straight marijuana (apparently a smoke free motel). The restaurant/store options were convenient but majority of the locals were rude. I wouldn’t recommend staying & will spend more money staying else where.
Stayed 3 nights in Aug 2024

10/10 Excellent

edward

Stayed 7 nights in Aug 2024

10/10 Excellent

Edward

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great motel. Lots of people here are long term and peaceful. No rif raf or druggies camping out trying to find somewhere to get high. Staff is extremely polite, kind, and willing to go above and beyond. Great people at a great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

jinniska

Liked: Amenities
Clean very friendly staff
Stayed 4 nights in Aug 2024

10/10 Excellent

William

Liked: Amenities
Quiet place and relax
Stayed 3 nights in Aug 2024

6/10 Okay

Renny

Stayed 1 night in Aug 2024

2/10 Terrible

Alan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broke showers
Stayed 1 night in Aug 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk excellent. Fire pits nice way to wind down the evening
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate and served the purpose.
I’m not one to complain so here goes. Room has a strong smell. Probably something to mask the old smoke smell. It wasn’t all bad. There were no cups, plates, glasses, silverware, etc to go along with the extended stay idea and the kitchenette. I had to ask for shampoo as it’s not normally supplied. That said the staff was friendly and cooperative and allowed me an extra hour at check out so no worries there.
Stayed 3 nights in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Judy

Travelled with pets, Travelled with partner
Disliked: Staff & service
Our room looked like a prison block. No recliner no “ home atmosphere. It was ver stark. Then you have to purchase kitchen utensils n pan. Really. Never have I had to do that any where. I traveled for years never have I had to buy basic. That is really nuts. Then 1 wash cloth n 1towel no hand towels. This is not customer service place. The GM was not friendly his side kick was . The dogs had a good place for potty n the location was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
I like the property very nice
Stayed 1 night in Aug 2024

4/10 Poor

Deon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was not the cleanest and had very few amenities. There was a very sticky spot on multiple parts of the room. Beds were uncomfortable and noisy but is a good place to stay if not staying for a long time.
Stayed 2 nights in Aug 2024

6/10 Okay

Debra, Unicoi

Travelled with pets, Travelled with partner
I wasn’t prepared to find no drinking water disposable cups.
Stayed 6 nights in Jul 2024

10/10 Excellent

juan lovo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

2/10 Terrible

Dario

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sonya

Stayed 3 nights in Jul 2024

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 3 nights in Jul 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It served the purpose
Stayed 4 nights in Jul 2024

10/10 Excellent

Lizeth

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024