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DoubleTree by Hilton Cluj – City Plaza

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Cluj – City Plaza

Indoor pool
Indoor pool
Indoor pool
Exterior
Presidential Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available
  • Spa
  • Gym

Explore the area

Map
Str. Sindicatelor 9-13, Cluj-Napoca, 400029
  • Ethnographic Museum of Transylvania
    3 min walk
  • University of Medicine and Pharmacy Cluj-Napoca
    4 min walk
  • Matthias Corvinus House
    5 min walk
  • Cluj-Napoca (CLJ)
    21 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Family)

Deluxe Room, 1 King Bed (Family) | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed (Family)

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed, Non Smoking

  • 121 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Bathroom | Free toiletries, hair dryer, dressing gowns, slippers

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite, 1 Bedroom, Non Smoking

  • 53 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Oval)

Suite, 1 King Bed, Non Smoking (Oval) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Oval)

  • 71 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

DoubleTree by Hilton Cluj – City Plaza

Luxury Cluj-Napoca hotel in Old Town Cluj-Napoca with a health club
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
DoubleTree by Hilton Cluj – City Plaza offers 84 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Cable televisions are provided. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

This Cluj-Napoca hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
During your stay at DoubleTree by Hilton Cluj – City Plaza, you're just a quick walk from Ethnographic Museum of Transylvania. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from University of Medicine and Pharmacy Cluj-Napoca and Ethnographic Museum of Transylvania
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton Cluj – City Plaza offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 4 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the luxury DoubleTree by Hilton Cluj – City Plaza. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Cluj-Napoca hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Marco Polo Restaurant – This restaurant serves breakfast, lunch and dinner.
Syndicate Bar – This bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (RON 120 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: RON 125 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marco Polo Restaurant
  • Syndicate Bar

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Front entrance ramp
  • Lift (102 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 13 2025 to February 2 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 13 January 2025 to 19 January 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: RON 250 per accommodation, per stay, plus a one-time cleaning fee of RON 250
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for RON 175.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.5 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately RON 125 per person
  • Airport shuttle fee: RON 195 per person (one-way)
  • Airport shuttle fee per child: RON 195 (one-way)
  • Self-parking fee: RON 120 per day
  • Pet fee: RON 250 per accommodation, per stay plus a one-off RON 250 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: RON 175.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
DoubleTree by Hilton Cluj – City Plaza offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Plaza Cluj-napoca
City Plaza Hotel Cluj-napoca
DoubleTree Hilton Hotel Cluj City Plaza Cluj-napoca
DoubleTree Hilton Cluj City Plaza Cluj-napoca
DoubleTree Hilton Cluj City Plaza
DoubleTree by Hilton Hotel Cluj – City Plaza
DoubleTree by Hilton Hotel Cluj City Plaza
DoubleTree by Hilton Cluj – City Plaza Hotel
DoubleTree by Hilton Cluj – City Plaza Cluj-Napoca
DoubleTree by Hilton Cluj – City Plaza Hotel Cluj-Napoca

DoubleTree by Hilton Cluj – City Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 165 reviews" "
Rating 8 - Good. 54 out of 165 reviews" "
Rating 6 - Okay. 11 out of 165 reviews" "
Rating 4 - Poor. 4 out of 165 reviews" "
Rating 2 - Terrible. 1 out of 165 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Adrian

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities
My family stayed here and found the experience overall very good and reported no problems or concerns. We would like to choose this hotel again for our next visit.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joussef

Stayed 2 nights in Jul 2024

8/10 Good

sarfraz

Stayed 2 nights in Jul 2024

10/10 Excellent

Ally

Stayed 1 night in Jun 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities and nice staff
Stayed 1 night in Jun 2024

10/10 Excellent

Mihaela, Port Orange

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location with easy access to a great variety of restaurants and bars. A short walk to the city park.
Stayed 10 nights in Mar 2024

8/10 Good

ROSE MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean stay, friendly staff
Clean, pleasant staff greeting, howver, location was disappointing as view is all construction and tucked behind from the main city center. Walking distance though to shops and food. I was also disappointed I didn’t get offered a cookie upon check-in. They said I could purchase it. All in all, hotel is good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dumitru, Roselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We stay there every time we visit family in Cluj.
Stayed 1 night in Nov 2023

10/10 Excellent

Shane

Stayed 2 nights in Oct 2023

4/10 Poor

Gigi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was looking forward to our stay at this hotel. However, the hotel seems tired and in dire need of a refresh. The bathroom in my room was not in good shape. While the shower was ok, the shower cabin had serious signs of wear and tear. And the sink pedestal was in very bad shape.. I would not recommend this hotel, especially at this price point.
Stayed 1 night in Sep 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden pearl of a hotel
We had an excellent time in Cluj! The hotel is superb! I highly recommend
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the staff. Location is ideal for Cluj!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One my favorite places to stay ever! Great location and felt so welcomed! Great rooms and love their breakfast buffet!
Stayed 2 nights in Jul 2023

6/10 Okay

Petre

Liked: Staff & service
Not bad
Stayed 1 night in Jul 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great spot in Cluj, close to everything, Hilton level
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

Alejandro, New Milford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in on a Saturday afternoon. Both Saturday and Sunday the gotel hosted weddings. It was extremely loud until 11:00 pm. When asked hotel for refund they only gave me 25 percent discount. Pitiful.
Stayed 3 nights in Aug 2022

10/10 Excellent

Marta, Lucas

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice, excellent service and excellent food. Great comfy rooms. Good mattress. Highly recommend.
Stayed 1 night in Aug 2022