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Hostellerie D'heloise

3.0 star property

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Photo gallery for Hostellerie D'heloise

Desk, free WiFi, bed sheets
Bar (on property)
Lobby sitting area
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Parking included
  • Housekeeping
  • Pet-friendly
  • Breakfast available
  • Free WiFi

Explore the area

Map
7, route de Macon, Cluny, BFC, 71250
  • Église St-Marcel
    ‪11 min walk‬
  • École Nationale Supérieure d'Arts et Métiers
    ‪13 min walk‬
  • Tour des Fromages
    ‪16 min walk‬
  • Chalon-sur-Saone (XCD-Chalon - Champforgeuil)
    ‪57 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Desk, free WiFi, bed sheets

Classic Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Desk, free WiFi, bed sheets

Superior Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, free WiFi, bed sheets

Family Quadruple Room

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Hostellerie D'heloise

Riverfront hotel in Cluny with free parking
Along with a restaurant, this smoke-free hotel has free self-parking and free Wi-Fi in public areas. Other amenities include multilingual staff assistance.
Hostellerie D'heloise offers 13 accommodations with a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hostellerie D'heloise, you'll be within walking distance of Église St-Marcel. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at La Table d'Heloise
  • Buffet breakfast served daily for a fee
  • Amenities include meeting rooms and multilingual staff
  • Within a 15-minute walk of Église St-Marcel and École Nationale Supérieure d'Arts et Métiers
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Self parking is free.

This 3-star Cluny hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 9:30 AM.
La Table d'Heloise – This restaurant specialises in French cuisine.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 11 for adults and EUR 6 for children
  • A restaurant

Restaurants on site

  • La Table d'Heloise

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 6 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 6 for children
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 7:30 AM - 9 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 4 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hostellerie D'héloïse Hotel Cluny
Hostellerie D'héloïse Hotel
Hostellerie D'héloïse Cluny
Hostellerie D'heloise Hotel
Hostellerie D'heloise Cluny
Hostellerie D'heloise Hotel Cluny

Hostellerie D'heloise Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Sabine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Wont go back
The photo of the hotel looks great but our room was at the front of the hotel,at the corner of a very busy road,at the exit of the town,so in summer i bet you cant sleep with an open window. The bathtub has been put the wrong way,so when you are sitting in that very narrow bath,the tap is on your shoulder! A bit dangerous if you want to add some hot water.. Breakfast was very good. Dinner looked great but we were given the menu and nothing happened..Other people who had arrived after us at two different tables were served but not us.I waved to the manager and kindly joked" nobody wants to serve us" she looked at me and said she was surprised i said this.Instead of saying just " sorry" she said, the chap at the table nxt to us ( who arrived after us)has to get up early "!isaid,ok but we have been waiting for 20 mn..she replied" ah well,i am here now,what do you want to order?" Still no sorry...so we left.and went to the Auberge du cheval blanc.excellent food and friendly.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel à recommander !
sympathique étape à Cluny. Personnel accueillant, chambre petite mais en bon état, propre, bien aménagée, restaurant chaleureux. globalement très bonne impression.
Stayed 1 night in Feb 2019

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019