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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Lounge
Combined shower/bathtub, spring water bathtub, rainfall showerhead
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Iron/ironing board, free WiFi, bed sheets
Lobby
Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | Iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
3647 West 5th Avenue, Post Falls, ID, 83854
  • University Of Idaho Research Park
    ‪3 min drive‬
  • Stateline Stadium and Speedway
    ‪4 min drive‬
  • Hauser Lake
    ‪8 min drive‬
  • Spokane, WA (GEG-Spokane Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly) | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly) | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Mountain view
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly) | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a rainfall showerhead, spring water baths and hairdryers.

This Post Falls hotel provides complimentary wireless Internet access. 40-inch LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Post Falls. During your stay, you'll be close to University Of Idaho Research Park. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from University Of Idaho Research Park and a few minutes from Stateline Stadium and Speedway
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. An indoor pool, a vending machine, and an arcade/games room are also featured at SureStay Plus Hotel by Best Western Post Falls. Free self parking is available.

Smoking is allowed in designated areas at this Post Falls hotel.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 298 out of 1000 reviews" "
Rating 8 - Good. 326 out of 1000 reviews" "
Rating 6 - Okay. 193 out of 1000 reviews" "
Rating 4 - Poor. 115 out of 1000 reviews" "
Rating 2 - Terrible. 68 out of 1000 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service
The staff was wonderful and willing to help, but unfortunately there was a power outage affecting several floors and the elevators. We stayed on the 4th floor and had to walk up for flights of stairs into a dark hallway before we could reach our room that did fortunately have power. Would definitely stay there again, but I would call ahead of time to ensure no mechanical issues.
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Stayed 1 night in Sep 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and pleasant staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendliness of personal.
Stayed 2 nights in Oct 2024

8/10 Good

Todd

Stayed 1 night in Sep 2024

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was okay. Right across from a truck stop. Limited parking on site. The rooms and place is dated. Need to be updated. Bathroom was okay. It could have been cleaned a little bit better. But overall just an average stay. Staff was phenomenal.
Stayed 1 night in Oct 2024

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

2/10 Terrible

Savannah

Travelled with family
Refund.
Stayed 1 night in Oct 2024

6/10 Okay

Tawnya

Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Charles, lake tapps

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amanda was amazing both times we went there. The mini fridges hard to open cuz they were not tied down and you felt like it was going to tip over. Also the faucets were very loose. If they had a maintenance person that would fix a lot of things. Other than that it was pleasant.
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
Acceptable. Not particularly good. Staff very nice.
Stayed 1 night in Oct 2024

8/10 Good

Timothy, Puyallup

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness
Disliked: Amenities
Was ok for the price. Staff very friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Joseph, Kent

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating, but the hotel needs renovation and upkeep. Our room was a bit noisy, both inside and out (refrigerator issues were reported on leaving). The hotel is located in an industrial area with heavy truck traffic; it's not an inviting place to walk around, if that's a priority.
Stayed 2 nights in Sep 2024

8/10 Good

Sharla

Travelled with group
Liked: Cleanliness
So close to the interstate was easy to get to and back on
Stayed 1 night in Sep 2024

6/10 Okay

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a satisfactory hotel. The breakfast was fine; it’s in a good location. However, the walls are so thin you can hear the neighbouring rooms. Especially loud are the people above. We heard every word and every step at 6 am.
Stayed 1 night in Sep 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a tired facility, but in a convenient location, clean, safe with easy parking, very helpful and friendly staff and a great breakfast. Although the mattress and pillows were not too shelf, they were reasonable, clean, and staff provided us with extra pillows. The price of hotels nowadays is so high, but this was a good value for our travels through the area.
Stayed 1 night in Sep 2024

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine for the price
The room and facilities were good for the price we paid. Everything was clean. The bathroom faucet dripped and the toilet flapper was leaking so it kept refilling.
Stayed 1 night in Sep 2024

8/10 Good

Malcolm

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good quality stay for the price
Stayed 1 night in Sep 2024

4/10 Poor

Glenda

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
On arrival we were given a room that appeared to be very outdated with a bathroom that appeared to need cleaning. The floor was dirty with filthy walls. The staff was very helpful and changed our room. This room was more updated, but after searching for the TV remote and finally finding it under the bed along with trash left from previous stays. It appears the cleaning staff needs to be more thorough. I've stayed here several times in the past and did not have any issues with this property.
Stayed 4 nights in Sep 2024

6/10 Okay

Chet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of foot noise and banging around above us.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024