2/10 Terrible
Rebecca
Travelled with family and small children
8 Dec 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me be clear, the photo used on Expedia to promote this hotel is a sham! Talk about Photoshopping a fake image, I almost didn’t recognize the place upon check-in. The lobby is disgusting and the rooms are even worse! At our first and only breakfast, I asked for a cup of ice for my coffee and I was told that the ice is behind a locked door out behind the swimming pool and there’s no ice machine available in the kitchen area. They said it’s not standard to offer ice, then they told me I could go across the street to Dutch Brothers and get an iced coffee if I’d like. This was infuriating! For the money that I paid, I would’ve rather slept on the floor of college dorm! The bathroom was missing portions of tile on the wall, mildew city, the wallpaper in the room was peeling off, and there was paint missing on the walls, the mirror frame completely fell off and discoloration of the door (it was different shades of white), and the floorboards were also bubbling up and popping. I actually asked the lady at the front desk how they could consciously rent this room out to a customer?
I have stayed at days Inn in other cities and states and had a lovely experience, this was a filthy mess! Not to mention the walls were so paper thin I could hear other people‘s alarm clocks going off in the morning, that must’ve been a highlight of my two night day.
Rebecca
Stayed 2 nights in Dec 2024