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CityClass Hotel Alter Markt

4.0 star property
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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for CityClass Hotel Alter Markt

Lobby sitting area
Front of property
Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Daily buffet breakfast (EUR 18.90 per person)
Junior Suite | View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Alter Markt 55, Cologne, NW, 50667
  • Old Market
    1 min walk
  • City Hall
    1 min walk
  • Museum Ludwig
    2 min walk
  • Cologne (CGN-Cologne - Bonn)
    19 min drive
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Room options

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

CityClass Hotel am Dom

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (986)
The price is CHF 102
for 1 night
includes taxes & fees
19 Jan - 20 Jan
CityClass Hotel am Dom

About this property

CityClass Hotel Alter Markt

Hotel with a 24-hour front desk, steps from City Hall
A restaurant, a bar/lounge and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning.
CityClass Hotel Alter Markt offers 63 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
CityClass Hotel Alter Markt's great location gets high marks from our customers. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from City Hall and Cologne Philharmonic
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at CityClass Hotel Alter Markt.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Cafe-Lounge Alter Markt55 – On-site café. Open 24 hours.
On-site venue No. 2 – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 15 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe-Lounge Alter Markt55

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Nearby parking fee: EUR 15.00 per day (1148 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival.
Property Registration Number DE293161558, HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne

CityClass Hotel Alter Markt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 589 out of 1004 reviews" "
Rating 8 - Good. 336 out of 1004 reviews" "
Rating 6 - Okay. 54 out of 1004 reviews" "
Rating 4 - Poor. 12 out of 1004 reviews" "
Rating 2 - Terrible. 13 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Frank P.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Positives: Large, comfortable room w/nice bath. Friendly, helpful staff. Great location near cathedral. Negatives: Two locations with the same name was confusing. Elaborate and lengthy check-in process. Learning curve for bathroom sinks (electricity needed to be on for electronic, water saving faucets to work) Very satisfied once we learned the quirks, but a nice hotel.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Although on 5th floor very noisy during evening through late night due to adjacent bar. Other than thus stay was good overall.
Stayed 4 nights in Sep 2024

8/10 Good

Man Yee Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have three guests in the room but the sofa bed for the third guest was very small and not comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Gayane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent service.
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Stayed 3 nights in Sep 2024

4/10 Poor

Shafir

Disliked: Staff & service, property conditions & facilities
Very small rooms, lights didn't work - great location however
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Outstanding Hotel
Outstanding hotel in a great location. Within walking distance of the train station. Close to many restaurants and shopping. The staff is friendly and helpful. Plenty to see and do nearby.
Stayed 2 nights in Sep 2024

10/10 Excellent

Oliver

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Melinda

Stayed 1 night in Sep 2024

10/10 Excellent

John Colm

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Great location, close to everything we wanted to see and do, including Peters Brauhaus and the Cathedral. The space was very clean and comfortable!
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Efficient. Good location near the Cathedral and plazas. Room on the 4th floor was large and comfortable, with a view of the top portions of the Cathedral's spires.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
No dinner facility for late travellers
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing
Vastly overpriced and the photographs were quite misleading, giving the impression of a much larger, plusher establishment. The small gestures one normally expects of a hotel charging nearly £300 for one night were lacking. When we requested a small cup of milk for tea we were told it would be billed to our room, and when we asked to borrow a phone charger late at night (admittedly our bad for accidentally leaving ours in the car at the P&R) reception directed us to a sister hotel up the road who flatly refused to assist. Out of the number of hotels we stayed in on this trip through Europe this was by far the most expensive and unsatisfactory. Very disappointed.
Stayed 1 night in Sep 2024

10/10 Excellent

Fengyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

JILL, Rockmart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and exceptionally clean hotel. Love it.
Stayed 1 night in Aug 2024

10/10 Excellent

Zhanping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, a lot of restaurants. Walkable to all points of interests.
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very convenient location, nice and clean hotel with parking near by
Stayed 1 night in Aug 2024

8/10 Good

Brent

Stayed 1 night in Aug 2024

10/10 Excellent

Vishal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time staying at the hotel! The location was perfect, allowing us to easily explore the surrounding area on foot. The hotel itself was clean and comfortable, and the staff was friendly and attentive, making our stay even more enjoyable. We appreciated the convenient amenities and the attention to detail throughout our visit. Overall, it was a fantastic experience, and we would definitely stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Morten

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was in the center of the city, many things to do very close by. It was hard to find parking due to blocked off streets, so parking was not very good, but that is not the hotel’s doing.
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024