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Mercure Hotel Köln City Friesenstraße

4.0 star property

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Photo gallery for Mercure Hotel Köln City Friesenstraße

Bicycling
Daily buffet breakfast (EUR 22 per person)
Front of property
Exterior
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

Map
Friesenstr. 44-48, Cologne, NW, 50670

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Single Bed

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Suite, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed | Room amenity

Privilege, Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Privilege, Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Privilege, Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Best Western Plus Hotel Köln City

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1014)
The price is CHF 319
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Best Western Plus Hotel Köln City

About this property

Mercure Hotel Köln City Friesenstraße

Hotel with a 24-hour front desk, near Cologne Cathedral
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Hotel Köln City Friesenstraße offers 103 accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Mercure Hotel Köln City Friesenstraße. During your stay, you're just a quick walk from Friesenplatz. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Elferrat
  • Buffet breakfast served weekdays for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Just a 2-minute drive from Cologne Cathedral and a few minutes from Musical Dome
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at Mercure Hotel Köln City Friesenstraße. For a fee, parking is available.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Elferrat – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Elferrat – On-site bar.
Room service (during limited hours) is available.

Languages

Dutch, English, French, German, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 18 per night)
  • Available in some public areas: Free WiFi; wired internet (EUR 18 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 24 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Elferrat
  • Elferrat

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Dryer
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Fee for in-room wired Internet: EUR 18 per night (rates may vary)
  • Fee for wired Internet in public areas: EUR 18 per day (rates may vary)
  • Self-parking fee: EUR 24 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Friesenstraße
Friesenstraße Köln
Köln City
Köln Friesenstraße
Mercure Hotel Köln City Friesenstraße Cologne
Mercure Hotel Köln City Friesenstraße
Mercure Köln City Friesenstraße Cologne
Mercure Köln City Friesenstraße
Mercure Hotel Köln City Friesenstraße Hotel
Mercure Hotel Köln City Friesenstraße Cologne
Mercure Hotel Köln City Friesenstraße Hotel Cologne

Mercure Hotel Köln City Friesenstraße Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 288 out of 901 reviews
Rating 8 - Good. 425 out of 901 reviews
Rating 6 - Okay. 111 out of 901 reviews
Rating 4 - Poor. 53 out of 901 reviews
Rating 2 - Terrible. 24 out of 901 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Zentral gelegen, aber trotzdem ruhig.
Sauberere Zimmer und Flure, aber man merkt das alter der Zimmer und Bäder doch an (zB TV mind. 10 Jahre, Duschwanne, gerade für ältere ein Problem etc), aber ruhig gelegen. Tiefgarage vorhanden und reichhaltiges Frühstücksbüffet.
Stayed 2 nights in Dec 2024

6/10 Okay

Carol

Travelled with group
Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

steve

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Koln
Hotel booked for closeness to concert at the Gloria theatre. Plenty of bars and restaurants in the area.
Stayed 1 night in Nov 2024

8/10 Good

Mehmet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Improvements urgently necessary
One of the two elevators (both from 1988) was out of order. Apparently since 3 months. Rooms felt damp. Strange smell in the foyer.
Stayed 6 nights in Oct 2024

4/10 Poor

Robert

Room without a view
What a lousy room.The only view was of a roof covered in bird waste without any daylight
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Danielle

Stayed 1 night in Jun 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

JOHN

Stayed 5 nights in Jun 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service
Ideal place for us to stay for the football.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Cologne short break
Hotel very comfortable and renovations ongoing during stay. Bathroom door was disintegrating with the damp and wouldn’t shut properly. Some noise from the local bars - we were on the sixth floor and it didn’t bother us but would be different with small children. Great location with a private car park and walking distance from the city centre.
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Log

Stayed 1 night in May 2024

10/10 Excellent

Birgit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Daniel

Travelled with group
Stayed 1 night in May 2024

2/10 Terrible

WANG GEUN

Stayed 6 nights in Feb 2024

4/10 Poor

Raphael

Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas B

Stayed 2 nights in Dec 2023

2/10 Terrible

Kathrin

Stayed 2 nights in Nov 2023

10/10 Excellent

Darshana

Stayed 2 nights in Nov 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Silke

Stayed 1 night in Sep 2023