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XII Apostel Hotel Albergo

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Photo gallery for XII Apostel Hotel Albergo

View from property
Double Room | Desk, blackout curtains, iron/ironing board, rollaway beds
View from property
Hallway
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
Heumarkt 68-72, Cologne, NW, 50667
  • Hay Market
    ‪1 min walk‬
  • Old Market
    ‪1 min walk‬
  • City Hall
    ‪3 min walk‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪59 min drive‬

Room options

View all photos for Comfort Double Room

Desk, blackout curtains, iron/ironing board, rollaway beds

Comfort Double Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room | Desk, blackout curtains, iron/ironing board, rollaway beds

Double Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

Desk, blackout curtains, iron/ironing board, rollaway beds

Executive Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

XII Apostel Hotel Albergo

Hotel with a restaurant, a short walk to Cologne Cathedral
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and multilingual staff assistance are on-site.
XII Apostel Hotel Albergo offers 59 accommodations with complimentary bottles of water and complimentary slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. This Cologne hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at XII Apostel Hotel Albergo, you're just a quick walk from Cologne Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Italian cuisine while dining at XII Apostel
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Cologne Cathedral and Musical Dome
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at XII Apostel Hotel Albergo.

This Cologne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
XII Apostel – This restaurant specialises in Italian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 27 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • XII Apostel

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests under 12 years old must provide proof of a negative PCR test (issued within 48 hours before check-in) or proof of a negative rapid/antigen test (issued within 24 hours before check-in) during check-in.

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15.00 per person
  • Nearby parking fee: EUR 27 per day(49 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Xii Apostel
Xii Apostel Albergo
Xii Apostel Albergo Cologne
Xii Apostel Hotel Albergo
Xii Apostel Hotel Albergo Cologne
Xii Apostel Albergo Cologne
XII Apostel Hotel Albergo Hotel
XII Apostel Hotel Albergo Cologne
XII Apostel Hotel Albergo Hotel Cologne

XII Apostel Hotel Albergo Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 147 out of 389 reviews
Rating 8 - Good. 178 out of 389 reviews
Rating 6 - Okay. 45 out of 389 reviews
Rating 4 - Poor. 14 out of 389 reviews
Rating 2 - Terrible. 5 out of 389 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Daya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I really wanted to avoid writing this review based on the lovely experience with the staff at the hotel. It was affordable and last minute for a big family. The rooms need a deep clean. The bathroom I had flooded. There were mosquitoes in the room and I woke up with bites on my face. The person doing check out was super nice and they also had their beautiful dog, who was also very friendly.
Stayed 1 night in Oct 2024

8/10 Good

Ilia

Business traveller
Liked: Staff & service
Good hotel for a brief stay. The hotel itself in on 2-4ths floors of the building; the first floor is a very busy restaurant... Great things: - they let me check in early - despite having the restaurant of the first floor, the rooms are quiet... Areas for improvement: - no air conditioning/thermostate in the rooms; I needed to keep the windows open to lower the room temp - stair case is carpeted, but the carpet in dirty - the access card to the building does not work at night; i and another customer had to bang on the door and the windows for at least 10 min before someone came to open the door. The reception is not staffed at night... - shower is a sad story... They use 40 cm glass panel to shied the water, which still pours on the floor in the common bathroom area... So, I literally had to mop the floors every single time I would use the shower... Please make it more practical... - no safeboxes in the rooms for any valuables... They claimed that the the hotel is safe, but with the restaurant guests going back and worths, I feel in needed the safe...
Stayed 3 nights in Oct 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, great location in the old town.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check-in kiosk was took many steps to use, and it did not end up working. Going upstairs to reception there was no one there. Tried calling and someone hung up on me. Waited about 20 minutes for someone to come and check me in- told I needed to use kiosk that didn't work. Once finally checked in, room was fine. Lots of noise from outside due to construction for Cologne pride and being on a main street. Again for check-out, had to use the kiosk, which said there was no record of my reservation. Was in a hurry so just left key in the box. Really need to fix the kiosk system and have someone available at the reception. Hotel room itself was fine and clean, with gummy bears on the pillow, which was a cute touch.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing to be in the middle of the EURO FA Cup 2024!!
Stayed 3 nights in Jun 2024

10/10 Excellent

OLIVER

Stayed 1 night in Jun 2024

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect!
Stayed 1 night in Jun 2024

8/10 Good

David

Stayed 3 nights in Jun 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Kirk

Stayed 1 night in Dec 2023

8/10 Good

Nikolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went to experience the Christmas markets in Cologne and were delighted at the excellent location of the Hotel. The Hotel staff were very friendly and helpful and accomodating.
Stayed 2 nights in Nov 2023

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to stay the night while enjoying the city's many different christmas markets. It is perfectly situated beside one of the markets which made it easy for us to take a break in our room, use the washroom and drop off packages. This simple little hotel had everything we needed for a night in Cologne.
Stayed 1 night in Nov 2023

10/10 Excellent

Cinthya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
Good stay friendly staff affordable rooms all the basics restaurants very near to pick and choose . Nice location
Stayed 1 night in Sep 2023

6/10 Okay

Peter

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great location on the square just back from the river and close to the cathedral but the hotel and rooms could do with an upgrade. Restaurant in the hotel was very good indeed and a great breakfast
Stayed 4 nights in Sep 2023

10/10 Excellent

H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a great location for attending the Messe and we were pleased with the size of the rooms & breakfast service
Stayed 2 nights in Apr 2023

4/10 Poor

Nathan

Liked: Cleanliness
Disliked: Property conditions & facilities
.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Christmas market is right outside! Friendly, helpful. Clean, breakfast available in the restaurant downstairs. Replenished water every day - thank you.

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Roger Pol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2022

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great except the noise.
The hotel is in a great location! Wonderful for sight-seeing, it was very clean, the restaurant was very busy! The only downfall was that there was no air conditioning, which made us keep the window open. Even this we could have lived with, as they provided a new fan. But the noise from outside: from sirens, to motorcycles, to an early-morning trash truck, they made it difficult to sleep. Everything was great except the noise. In a cooler time of year, these would not have been an issue.
Stayed 1 night in Jul 2022

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's in a wonderful little square, and close to the train and popular attractions. it was a little loud, and no AC as far as I saw so windows open means you're getting up when the area becomes crowded and loud, and staying up as late as the area is still crowded, which means midnight.
Stayed 2 nights in Jul 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best staff I’ve ever experienced
In all my travelling, this is the best customer service I’ve ever had at a hotel. All four members of staff (three at reception and one in the restaurant) went above and beyond to accommodate my request / just generally make my life easier. All of this was done with a smile, a sense of humour and without fuss. Genuinely such a pleasant stay in the perfect location. Couldn’t recommend more! From your guest in room 309
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, great location.
Hotel is located right in the centre of the old town, within walking distance of lots of sights, restaurants and shops. View of the Dom out of the window which we loved. Very comfortable room, would recommend.
Stayed 1 night in May 2022

2/10 Terrible

S

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
Wouldn't stay again
Its beyond imagination why a hotel has this kind of curtains in a room. The purpose of curtains is to block light which the management of this hotel seems not getting. The entire room is lit at 6am, no climate control so had to keep a window open which means you hear all the noise from outside (several restaurants outside). Wouldn't stay here at all again.
Stayed 2 nights in Apr 2022

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022