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Cinnamon Grand Colombo

5.0 star property

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Photo gallery for Cinnamon Grand Colombo

Buffet
Porch
Cinnamon Grand Colombo | View from room
Lobby
Penthouse Suite | Lake view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym

Explore the area

Map
77, Galle Road, Colombo, 00300
  • United States Embassy Colombo
    ‪7 min walk‬
  • Galle Face Green
    ‪7 min walk‬
  • Galle Face Green Night Market
    ‪11 min walk‬
  • Beira Lake Seaplane Base (BYV)
    ‪38 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, blackout curtains

Presidential Suite

  • 141.38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Cinnamon Grand Colombo

Minibar, in-room safe, desk, blackout curtains

Cinnamon Grand Colombo

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Cinnamon Grand Colombo

Minibar, in-room safe, desk, blackout curtains

Cinnamon Grand Colombo

  • 32.11 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room

Minibar, in-room safe, desk, blackout curtains

Premium Twin Room

  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout curtains

Premium Suite

  • 64.37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Cinnamon Grand Colombo

Minibar, in-room safe, desk, blackout curtains

Cinnamon Grand Colombo

  • 64.37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Cinnamon Grand Colombo

Minibar, in-room safe, desk, blackout curtains

Cinnamon Grand Colombo

  • 32.11 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Marino Beach Colombo

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (1008)
The price is CHF 112
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Marino Beach Colombo

About this property

Cinnamon Grand Colombo

Luxury hotel connected to a shopping centre in Colombo with 14 restaurants
This hotel features 14 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Cinnamon Grand Colombo offers 501 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch plasma televisions come with cable channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa has 11 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Cinnamon Grand Colombo. During your stay, you'll be connected to a shopping centre and just a quick walk from Crescat Shopping Mall. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with pool views at Plates, one of the property's 14 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with body treatments, Thai massages or body scrubs at Spa
  • Services include free babysitting, free supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Crescat Shopping Mall and St. Andrew's Scots Kirk Church
Cinnamon Grand Colombo offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There are 14 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Cinnamon Grand Colombo. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Colombo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Plates – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.
Lagoon Seafood Restaurant – Overlooking the garden, this restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Echo Italian Restaurant – This restaurant specialises in Italian cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
London Grill – This fine-dining restaurant serves dinner and light fare. Reservations are required. Open daily.
Chutneys Indian – Overlooking the pool, this theme restaurant specialises in Indian cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 13 per person
  • 14 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Chutneys Indian
  • Echo Italian Restaurant
  • Lagoon Seafood Restaurant
  • London Grill
  • Plates

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Piano
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free babysitting
  • Free cot
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cinnamon Grand Colombo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 13 per person
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cinnamon Colombo Grand
Cinnamon Grand Colombo
Cinnamon Hotel Colombo Grand
Cinnamon Grand Colombo Hotel Colombo
Cinnamon Grand Hotel Colombo
Cinnamon Hotel Colombo
Colombo Cinnamon Grand Hotel
Cinnamon Grand Colombo Hotel
Cinnamon Grand Hotel
Cinnamon Grand
Cinnamon Grand Colombo Hotel
Cinnamon Grand Colombo Colombo
Cinnamon Grand Colombo Hotel Colombo

Cinnamon Grand Colombo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 443 out of 811 reviews
Rating 8 - Good. 269 out of 811 reviews
Rating 6 - Okay. 65 out of 811 reviews
Rating 4 - Poor. 22 out of 811 reviews
Rating 2 - Terrible. 12 out of 811 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Anastasios

Business traveller
Liked: Cleanliness, staff & service
Second thoughts… maybe not thanks!
The hotel offers various facilities But will need some renovation as other hotels in the ateac4/5 stars are in same price. Breakfast room is extremely crowded and smelly, too small for the size of the hotel. (Room numbers to tables) and spa allocated outside the hotel . Next time will rethink to book to a different place . Staff extremely kind .
Stayed 3 nights in Oct 2024

8/10 Good

Don

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
5 star in Colombo central
We are at the end of our private tour of Sri Lanka. We booked all accom from Australia. The most consistent service issue across all accommodation regardless of price point or star rating is the inordinately slow service! Whether drinks or food slow service is endemic across Sri Lanka and unfortunately the cinnamon grand is no different. Staff always try to be helpful however this is the first hotel experience where staff seem unhappy. Just to be clear what we are talking about is the time taken from placing orders to delivery. Younger staff seem to be unsure of their function. Even the pop up crepe and waffle station took so long between preparation and delivery that the crepes were cold by the time they delivered. The hot chocolate was excellent!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sudath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

harsh vardhan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

sumathi

Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip Cinnamon Grand Colombo
Strict security just before entering the hotel ... And greeted by an elegent atmosphere at the lobby... Check-in process is smooth, staffs were all friendly and speaks good English... Drinks were also served during check-in... Rooms are overall clean ... Except for some stains on the mattress... Covered with the protector so not much of an issue... Breakfast were good and have a wide variety of food... Salads, cold cuts, breads and pastries... Western eggs and bacon, asian, local cuisine.... Egg counter is just beside the pool... Highly recommend for business and short family stay... Will definitely come again
Stayed 4 nights in Aug 2024

10/10 Excellent

Jeyantha

Stayed 2 nights in Aug 2024

10/10 Excellent

DHARANI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest service was awesome, the room was clean and comfortable. The restaurants were really good and my favorite is the seafood restaurant, Lagoon.
Stayed 2 nights in Aug 2024

10/10 Excellent

jeevahan

Stayed 3 nights in Aug 2024

10/10 Excellent

jeevahan

Stayed 1 night in Aug 2024

10/10 Excellent

Henward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not everyday I get impressed with Hotel and its service but the staff here is phenomenal! Absolutely awesome, they even called mid stay to ask if we were ok, anything we needed. all the staff are super helpful and the hotel is awesome! The spa is great as well, massage was great, pool is great.
Stayed 2 nights in Aug 2024

8/10 Good

Vineet

Stayed 1 night in May 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Completely overwhelmed by the level of service provided. My first visit to Sri Lanka has been the most pleasant because of the good security, high level of customer service right to the details when the housekeepings level of attention to my personal habits. Impressive is an understatement to be honest. Simply love it!
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a leisurely stay
Beautiful hotel with very helpful And courteous staff. The rooms were lovely and we enjoyed our stay with 4 rooms across 2 families. Highly recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Samuel

Stayed 2 nights in Jul 2024

10/10 Excellent

Hassan Shahid

Stayed 1 night in Jul 2024

10/10 Excellent

Savithra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Amazing Place!! And the food omg!!! Best breakfast and lunch buffet I’ve ever had courtesy of Plates!!
Stayed 1 night in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Colombo fun
This is a great hotel in the middle of Colombo. This was the hotel that was hit by the terrorist attack a few years ago but that should put you off. The staff are amazing Rooms lovely and so clean Loads of restaurants in the hotel of all types so there really is something for everyone. Pool is nice but the sister hotel Lakeside I think has a better pool and locationz
Stayed 3 nights in Jul 2024

10/10 Excellent

Shyharini

Stayed 1 night in Jun 2024

2/10 Terrible

William Marian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Rubbish
Room not comfortable. Breakfast, Lunch and Dinner very very bad. Staff unhelpful. Overall very unhelpful won’t be booking for next visit
Stayed 5 nights in May 2024

10/10 Excellent

aloka

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
it was a lovely experience, the buffet was awesome. got to experience traditional food and awesome customer service
Stayed 3 nights in May 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shoutout to Ali in the Exec Lounge, he went out of his way to make sure we were taken care of.
Stayed 5 nights in May 2024

8/10 Good

Pushpavaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

Athithan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was mould in our bathroom and the staff did nothing about it. One of the housekeepers lied to us by saying it was part of the tile design.
Stayed 4 nights in Apr 2024