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Hotel Esperanza & Artemisa Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Esperanza & Artemisa Spa

Exterior
Seasonal outdoor pool, open 8:30 AM to 9:30 PM, pool loungers
Hallway
Lobby sitting area
Standard Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
  • Pool
  • Spa
  • Breakfast included
  • Gym
  • Parking included

Explore the area

Map
Gral. Flores 237, Colonia del Sacramento, Colonia, 70000
  • Colonia del Sacramento Aquarium
    2 min walk
  • Colonia del Sacramento Plaza de Armas
    2 min walk
  • Colonia del Sacramento Plaza Major
    2 min walk
  • Colonia del Sacramento (CYR-Laguna de los Patos Intl.)
    10 min drive

Room options

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About this property

Hotel Esperanza & Artemisa Spa

Colonia del Sacramento hotel in Barrio Histórico with free breakfast and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a sauna. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, massage/treatment rooms and a microwave in a common area.
Hotel Esperanza & Artemisa Spa offers 26 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

Recreational amenities at the hotel include a sauna, a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include sports massages, facials, body scrubs and body treatments.
During your stay at Hotel Esperanza & Artemisa Spa, you're just a quick walk from Matriz Church. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Dining options include a coffee shop and a restaurant
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • On-site recreation includes a gym, a sauna and a playground
  • Steps from Matriz Church and Colonia del Sacramento Aquarium
  • Ferry terminal and local-area shuttle service available for a fee
  • Cats and dogs welcome free of charge (restrictions apply)
Hotel Esperanza & Artemisa Spa offers its guests a seasonal outdoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Hotel Esperanza & Artemisa Spa. Free self parking is available.

This 3.5-star Colonia del Sacramento hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 8:00 AM to 10:00 AM.
Hotel Esperanza & Artemisa Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 8:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property from 15 November to the day after Easter: Uruguay value-added tax (10%). Nonresident travellers who present a valid passport and tourist visa may be exempt from value-added tax (10%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open on 01 December and close on 20 March.
  • Pool access available from 8:30 AM to 9:30 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Esperanza Artemisa Spa
Esperanza Artemisa Spa Colonia del Sacramento
Hotel Esperanza & Artemisa Spa
Hotel Esperanza & Artemisa Spa Colonia del Sacramento
Hotel Esperanza & Artemisa Colonia Del Sacramento
Hotel Esperanza & Artemisa Spa Uruguay/Colonia Del Sacramento
Hotel Esperanza And Artemisa Spa
Hotel Esperanza Artemisa Spa Colonia del Sacramento
Hotel Esperanza Artemisa Spa
Esperanza & Artemisa Spa
Hotel Esperanza & Artemisa Spa Hotel
Hotel Esperanza & Artemisa Spa Colonia del Sacramento
Hotel Esperanza & Artemisa Spa Hotel Colonia del Sacramento

Hotel Esperanza & Artemisa Spa Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 159 reviews" "
Rating 8 - Good. 57 out of 159 reviews" "
Rating 6 - Okay. 45 out of 159 reviews" "
Rating 4 - Poor. 17 out of 159 reviews" "
Rating 2 - Terrible. 7 out of 159 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno muy completo. Las instalaciones muy lindas, el personal muy amable. Lo único que encontramos que no nos gustó fueron cucarachas en los baños de la piscina, lo menciono únicamente porque fueron varias las veces y no la misma cucaracha. 😂
Stayed 3 nights in Nov 2019

8/10 Good

Tomaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo hotel. Bem localizado.
O hotel é ótimo. Bem localizado. Limpo e com funcionários atenciosos. Só não vale 5 estrelas porque não tem estacionamento gratuito conforme informado no anúncio e consequentemente na pesquisa. Não chega a ser um grande problema já que há vagas na rua em frente e a cidade é bem segura. Mas ainda assim não corresponde ao anúncio.
Stayed 2 nights in Aug 2019

8/10 Good

Marga, Montevideo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the center of Colonia on the main street. The hotel is located near the old city, so you can walk to it.
Stayed 1 night in Oct 2018

8/10 Good

Ove

Liked: Staff & service, room comfort
Nice old hotel
Old and charming hotel near the old part of the city. Within walking distance from restaurants, places of interest etc.
Stayed 1 night in Aug 2018

4/10 Poor

Di, Canada

Disliked: Cleanliness, property conditions & facilities
Visiting Colonia
We spent 2 nights in Colonia and had reserved at Hotel Spa Artemisa ahead of time hoping we’d stay more but we wouldn’t have stayed any longer. There was a torrential rainfall as we arrived at Colonia and the hotel, we had no room electricity. There were quite a few leaks from the rain in corridors, they didn’t seem concerned, didn’t mop up or signalled them even though floors were slippery. There was a short circuit in adjoining room, so they offered us another room, after I complained about the no electricity. No soaps or any toiletries in the room. Very dark with old furniture, not antiques, just old. They obviously don’t clean under beds, found stuff under both. Bathrooms are tiny and water splashes out of the shower, but that seems fairly common here. Bed was king size and nice, not enough pillows though, 4 thin ones only. Sleeping was comfortable but the AC/heater was old and hard to use with remote. What made sleeping difficult was the constant noise outside on the Main Street, motorcycles were riding noisily until 2 am (couldn’t sleep!) and it was a Friday in the off-season (autumn) so I’d hate to think what it must be like in nice summer weather. Breakfast was mediocre at best, processed cheese, not much variety, no fruit salad, just fruits and really bad tasting coffee! The best part was the large warm water pool in the basement, strange but it works, it also has a small hot tub area in the pull but 3 or 4 of the jets didn’t work. The hotel is just too run down.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Convenient Location
The location is centrally located to the sites in Colonia. The rooms are small and require upkeep and updating. The carpeted floor was dirty and your bes to wear flip flops.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, food, romantic spot, you can walk everywhere
Stayed 1 night in Jan 2018

8/10 Good

Gonza, Montevideo

Liked: Staff & service, property conditions & facilities
Nice hotel close to everything
Nice hotel close to everything. Breakfast was very good, the pool is great but the towels were a little odorous

6/10 Okay

Irma

Disliked: Property conditions & facilities, room comfort
Colonia
The hotel is located in a historical building in the "old city". It is spacious, but a bit rundown with very small rooms. An effort was made to paint the room, but it was done very sloppily. The bathroom was dated and no complimentary soap or shampoo was offered. Breakfast was decent.

4/10 Poor

James

Disliked: Property conditions & facilities, room comfort
Barely 2 star hotel
The hotel is run down, requires painting and faucet hot and cold water was reversed family member was badly burned. Breakfast area requires air conditioning, as very hot. No elevator, very narrow stair well. No assistance for baggage to the room.

6/10 Okay

Verified traveller

Good Location, A Bit Rundown
It needs an update. The pool smells like boiled hotdogs.

6/10 Okay

Ruth, Canada

Disliked: Cleanliness, staff & service, room comfort
Antique and Antiquated
The location of this hotel is great, right in the Old Village and near many cafes. The public areas of the hotel are fine, lounge, breakfast area and pool. But the hotel was built in 1878 and the rooms show their age. Our first room had black mould on the ceiling. A room change brought us a better ceiling but the shower was a disaster, water poured all over the bathroom floor. The rooms are small and the old wooden doors are difficult to lock. Our room never got cleaned because apparently we didn't hand in our key but no one ever actually told us we were supposed to do this. Colonia is well worth a stay, we walked along the Ramblas and swam at several of the beaches but you would be better off staying at a different hotel.

4/10 Poor

Andy, Jersey City, NJ

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Historic and NOT in a good way.
There were problems with the electrical system. The ceiling fan and air conditioner did not work in the first room we were given. Inadequate electrical in the second room. Breakfast was minimal.

6/10 Okay

Disillusioned , UK

Disliked: Staff & service, property conditions & facilities
Not The Best Experience
Hotel looked ok on-line, and seemed ok when we arrived. It turned out to be cold soulless place, with no atmosphere at all. Staff weren't so much rude as just very uninterested. Breakfast was sort of ok. TV was terrible, really bad reception, with only about 10 channels, and no BBC World Service, but hay it Colonia. Wouldn't stay there again, thumbs down

8/10 Good

Rustom, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Good hotel for its price, very good value.

6/10 Okay

Fernando, Buenos Aires

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Good hotel, nice price, excellent location.
A good hotel, excellent location, very good breakfast, the staff is pleasing and the room very clean. However, there were molds and stains in the walls and ceiling, not very good light, no AC plugs for charging cellphones and other devices, slow internet, and the bed was very low. Too difficult to handle the luggage on it or complicated for elder or handicapped people. I had a good time, but consider this stuff before purchasing.

8/10 Good

Tara, Dawson, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional staff!
The service was excellent! Julio Cesar deserves employee of the year for going above and beyond. Such a friendly and helpful guy! Come to think of it, all the staff we dealt with were very friendly. The room was good. My only complaint would be the old, shabby carpet, which needs a good cleaning to should just be ripped out altogether. The wifi was a bit spotty in our room but there were several nice common areas to use the Internet as well as a free and rarely used computer station. Breakfast was fine. Really enjoyed this place overall. What made it great was the exceptional staff!

8/10 Good

Andrea, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the old town
The hotel is well located in the old part and close to the ferry terminal. Hotel has unique style and the pool is great. Definitely worse a dip when staying there.

8/10 Good

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gente amable, una piscina, cerca de todo.
Stayed 3 nights in Mar 2022

10/10 Excellent

María Noel

Stayed 1 night in Mar 2022

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel histórico e bem localizado.
Hotel tradicional e histórico, localiza-se a poucos metros da cidade velha. Antigo, mas bem conservado e limpo. O quarto é espaçoso e o banheiro confortável. Não tem estacionamento, mas é fácil e seguro deixar o carro bem na frente do hotel.
Stayed 2 nights in Jan 2022

2/10 Terrible

María Alejand

Travelled with family
Disliked: Staff & service
Reserva x la página no reserva nada.
Hice la reserva x la página y cuando llegue no tenía lugar. Un día de suspensión de Buquebus, tampoco contestaba el teléfono. La justificación fue que no sabía mirar la Compu. Me quede sin reserva y con las disculpas.
Stayed 1 night in Jan 2022

10/10 Excellent

Carlos

Stayed 2 nights in Dec 2021

6/10 Okay

Renato de

Travelled with group
Liked: Staff & service
Disliked: Room comfort
razoavel
Stayed 1 night in Feb 2020

2/10 Terrible

Denerval

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nota 0 para o atendimento, nora 1 para localização
O que mais nos marcou foi o péssimo atendimento da recepcionista que fez nossa entrada no Hotel, grossa, arrogante, mal educada e despreparada para lidar com público. Os demais funcionários foram educados e prestativos. O hotel fica na Avenida General Flores, localizada no Bairro Histórico, onde estão as principais atrações turísticas da cidade. Porém, os quartos são muito apertados, ficam em andares mais altos e não há elevadores, se você estiver com malas pesadas se prepare. Banheiro sofrível, pequeno e mal conservado. As fotos são bem melhores que a realidade. Café da manhã com pouca variedade. A piscina não estava aquecida, praticamente não conseguimos nadar. A sauna só funciona de sábado. Consultamos outros hotéis melhores com o mesmo valor.
Stayed 3 nights in Jan 2020