Hotel Polaris

4.5 star property
VIP Access

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Photo gallery for Hotel Polaris

Suite, Balcony, Mountain View | Living area | 55-inch Smart TV with satellite channels
Room, 1 King Bed, Mountain View (Partial View) | In-room safe, desk, laptop workspace, blackout curtains
Suite, Balcony, Mountain View | Terrace/patio
3 bars/lounges
Outdoor dining

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Gym
  • Pool
  • 24/7 front desk

Explore the area

Map
8989 N Gate Blvd, USAF Academy, CO, 80921
  • US Air Force Academy
    ‪8 min walk‬
  • Western Museum of Mining and Industry
    ‪11 min walk‬
  • Ford Amphitheater
    ‪4 min drive‬
  • Colorado Springs, CO (COS)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Club Room, 1 King Bed, Mountain View

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mountain View

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (ADA)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Queen Beds (ADA)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Club Double Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Balcony, Mountain View

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Superintendent)

  • 120 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Mountain View

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Mountain View (ADA)

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, 2 Queen Beds, Mountain View

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mountain View (Partial View)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Polaris

Luxury hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a rooftop terrace and a conference centre are on-site.
Hotel Polaris offers 375 accommodations with a safe and coffee/tea makers. 55-inch Smart televisions come with satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

This USAF Academy hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ascend Spa and Wellness has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
During your stay at Hotel Polaris, you're just a quick walk from US Air Force Academy. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with reflexology, Thai massages or Ayurvedic treatments at Ascend Spa and Wellness
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of US Air Force Academy and Western Museum of Mining and Industry
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Hotel Polaris offers its guests a full-service spa, a 24-hour fitness centre, and a seasonal outdoor pool. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 26000 square feet (2415 square metres) and includes a conference centre. A rooftop terrace, spa services, and a picnic area are also featured at the luxury Hotel Polaris. Self parking is free.

This 4.5-star USAF Academy hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.
Hotel Polaris has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Valet parking on site (USD 35 per day)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 40 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Full-service spa
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Highchair
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (26,000 square foot of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Front entrance ramp
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 55.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.46 per accommodation, per night.
  • Service fee: 5.41 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 40.00 per person
  • Valet parking fee: USD 35.00 per day
  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 55.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 April and close on 30 September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Polaris Hotel
Hotel Polaris USAF Academy
Hotel Polaris Hotel USAF Academy

Hotel Polaris Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 30 reviews
Rating 8 - Good. 6 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, right by the North Gate. Great view from the bar on top floor.
Stayed 1 night in Feb 2025

8/10 Good

Candy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited menus and dining options. Pamela’s had a strange dinner menu, two sections were for shared items with your table, individual plate menu very limited. My husband got an individual plate, so I got a salad because the options weren’t great. They were out of hamburgers, so there were only a few choices, none sounding very good. Maybe they will expand the options after it’s been open longer.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jan 2025

10/10 Excellent

Cathy, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous property! The common areas are very well appointed to handle large groups for casually visiting. The rooms, although not large, have everything one needs and have wonderful linens and lighting. Only two areas of complaints and they are entirely personal. 1) The coffee pot in room only makes expresso, which was a disappointment to this coffee/tea drinker. 2) No restaurant or room service served food after 10:00, which was a disappointment when we were hungry after our late evening activities. This may be something they change as the season picks up. The highlight was the attentiveness of the staff. I have never received a text at other hotels inquiring when would be a good time to tend to my room when I had the Do Not Disturb sign on the door. Very classy. I must give a shout out to the staff at Pamela’s who accommodated our large and ever changing number in our party. They were very flexible and professional and provided a very memorable night for old friends. We can’t wait to return!
Stayed 1 night in Jan 2025

10/10 Excellent

Loree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jesus

Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facility and staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel was just amazing. The customer service was top tier. The views were breath taking. My daughter enjoyed the flight simulators. The food and drinks at doolies were great. Jack was THE BEST waiter.
Stayed 1 night in Dec 2024

10/10 Excellent

Malisa, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel!
This hotel is amazing. Every single staff member we encountered offered top level service, super friendly. The entire hotel was spotless. The decor is high end and there are lots of food options! We loved our stay and were disappointed we were only here one night. Definitely retuning to stay if ever in the area again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jontarius

Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Stayed 1 night in Dec 2024

8/10 Good

Chad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 complaint. The hot water for the shower would never get past luke warm.
Stayed 5 nights in Dec 2024

10/10 Excellent

bret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was blown away! Most beautiful luxurious hotel i have ever stayed. The rooms are gorgeous and the veiws are breathtaking! I cant wait to come back. Yes the balcony rooms are worth the money and then some!
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
What a great and relaxing stay. The spa was amazing! Location great. Hotel beautiful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was awesome
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was awesome. Maybe not as thrilled with restaurant options. Very high end or hot dogs. Maybe an additional choice somewhere in between.
Stayed 1 night in Dec 2024

10/10 Excellent

HOWARD, Lakewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the outside looks like an office building the inside is exceptionally beautiful and peaceful place to stay with nice restaurants and excellent staff to help you.
Stayed 1 night in Dec 2024

10/10 Excellent

Chana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel
What a beautiful new hotel!! It’s been open 3 weeks. Everyone was so friendly. Top notch service from the time you drive up to the door to enter to leaving when you check out. The view out of our room was just stunning.
Stayed 1 night in Dec 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Stayed 1 night in Nov 2024

10/10 Excellent

Itzel, Colorado Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff , they have an awesome bar “ The Aviator” the bar staff is also great and very friendly. The views to the mountain are incredible and super specious room !
Stayed 1 night in Nov 2024

10/10 Excellent

Emmalee

Liked: Cleanliness, staff & service, property conditions & facilities
Took my husband to hotel Polaris for his birthday. We only stayed one night but this place has our hearts. The staff was warm, friendly and accommodating and the room was beautiful. The restaurants were amazing and the decor was so cool! Bartenders at all the bars in hotel Polaris were incredible and we had a blast finishing our night off with Kenny at the bar downstairs next to Pamela’s. Will definitely be returning with the kids now that we know it’s a very family friendly and inviting establishment. 10/10 would recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

Gayle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday celebration at Polaris
We stayed at the new Polaris hotel last weekend. The hotel is beautiful and we loved all the art and colors chosen. Had a delicious meal in Pamela's, and 2 of our party flew the 737 Max simulator. A great time all the way around!
Stayed 1 night in Nov 2024