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Best Western Hilliard Inn & Suites

2.5 star property

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Photo gallery for Best Western Hilliard Inn & Suites

Lobby
Exterior
Property amenity
Pillow-top beds, desk, laptop workspace, iron/ironing board
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • Air conditioning
  • Gym

Explore the area

Map
3831 Park Mill Run Drive, Hilliard, OH, 43026
  • Ohio State University
    ‪10 min drive‬
  • Schottenstein Center
    ‪11 min drive‬
  • Ohio Stadium
    ‪13 min drive‬
  • Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillow-top beds, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Best Western Suites

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.4 out of 5, Excellent, (1002)
The price is CHF 140
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Best Western Suites

About this property

Best Western Hilliard Inn & Suites

Hotel in Hilliard with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a 24-hour business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Best Western Hilliard Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature pillowtop mattresses. LED televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Best Western Hilliard Inn & Suites gets good marks from our customers. During your stay, you'll be close to Ten Pin Alley. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Ohio State University and 13 minutes from Ohio Stadium
Best Western Hilliard Inn & Suites offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. The business-friendly Best Western Hilliard Inn & Suites also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.
Guests are served a free full breakfast daily from 6:30 AM to 9:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hilliard Suites Hotel
Hilliard & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel
Best Western Hilliard Inn & Suites Hilliard
Best Western Hilliard Inn & Suites Hotel Hilliard

Best Western Hilliard Inn & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 639 out of 1010 reviews
Rating 8 - Good. 268 out of 1010 reviews
Rating 6 - Okay. 58 out of 1010 reviews
Rating 4 - Poor. 18 out of 1010 reviews
Rating 2 - Terrible. 27 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abdiaziz

Stayed 1 night in Nov 2024

6/10 Okay

Terry

Travelled with partner
Pressure in shower was weak. No phone plug in. Employees getting breakfast while customers wait.
Stayed 1 night in Nov 2024

8/10 Good

Rogeric

Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in all areas!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ajaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was excellent. Very courteous and prompt
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, no frills, good value. Only suggestion I have for management is to put some kind of soft close on the doors. They slam behind you unless you intentionally prevent it. Woke me several times
Stayed 1 night in Nov 2024

8/10 Good

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
No rush area
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

10/10 Excellent

Chloe

Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Always enjoy coming to this hotel close to many shops and restaurants but many close to my activity I always come to Columbus for!
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Great
Stayed 1 night in Nov 2024

10/10 Excellent

Deborah, Spokane

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Thad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

X
Stayed 1 night in Nov 2024

10/10 Excellent

Dalton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing super unique standard hotel, however, the clerk at 8pm was super excited to help and was very nice! I really enjoyed my quick 5 minute check in with him because of how friendly and upbeat he was! Hotel set up was nice, room was cleaner than some higher star hotels I’ve stayed in. Nice setups in the simple rooms as well.
Stayed 1 night in Nov 2024

8/10 Good

Guifan

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to unwind. Quiet peaceful stay
Stayed 1 night in Nov 2024

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Sep 2024

6/10 Okay

connie

Business traveller
Liked: Amenities
My floor had children running up and down the halls screaming. I don't want to be the complaining guest but I feel like if the staff is aware of family's with children they should stress to the family what behavior is not acceptable.
Stayed 1 night in Nov 2024

4/10 Poor

Katherine

Stayed 1 night in Sep 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and quiet. Was very comfortable while staying at this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Decent price
Stayed 1 night in Oct 2024

8/10 Good

Julianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024