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SureStay Studio by Best Western Conroe Downtown

2.5 star property

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Photo gallery for SureStay Studio by Best Western Conroe Downtown

Exterior
Lobby
Lobby
Coffee service
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Kitchen
  • Parking included
  • Laundry

Explore the area

Map
1000 Cable St, Conroe, TX, 77301
  • Owen Theatre
    ‪13 min walk‬
  • Conroe Art Gallery
    ‪14 min walk‬
  • Crighton Theatre
    ‪14 min walk‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Kitchenette

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About this property

SureStay Studio by Best Western Conroe Downtown

Hotel with free parking, in the vicinity of HCA Houston Healthcare Conroe
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Change of towels is available on request
SureStay Studio by Best Western Conroe Downtown offers 43 air-conditioned accommodations with complimentary bathrobes and a hairdryer. 43-inch LED televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Studio by Best Western Conroe Downtown. During your stay, you'll be within walking distance of Owen Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from HCA Houston Healthcare Conroe and 6 minutes from Conroe Outlet Mall
WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 350 square feet (33 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay Studio by Best Western Conroe Downtown. Free self parking is available.

This Conroe hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 350 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (90 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Surestay Studio By Best Conroe
SureStay Studio by Best Western Conroe Downtown Hotel
SureStay Studio by Best Western Conroe Downtown Conroe
SureStay Studio by Best Western Conroe Downtown Hotel Conroe

SureStay Studio by Best Western Conroe Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 77 out of 152 reviews
Rating 8 - Good. 35 out of 152 reviews
Rating 6 - Okay. 17 out of 152 reviews
Rating 4 - Poor. 13 out of 152 reviews
Rating 2 - Terrible. 10 out of 152 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kelly

Stayed 2 nights in Nov 2024

10/10 Excellent

Letty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 4 nights in Nov 2024

8/10 Good

amy, New Braunfels

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine. Pictures look better than actual property
Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
clean
Stayed 1 night in Nov 2024

10/10 Excellent

Jerry

Stayed 3 nights in Oct 2024

10/10 Excellent

Dardan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Soila

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
So I reserved a week ahead for a king size bed and when I went to check in the receptionist told me my king size bed was not available that it was rented in the morning and the only room available had two queen beds. I have a baby I needed the king for my husband and I to sleep comfortable. This made me super mad, this is the reason a booked before so I can get the bed I want and fits my family. The place is a good place to stay but this made me so mad.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It would have been g
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness
No elevator, We had large pieces of luggage due to being on our way to cruise port. They moved us to first floor. The room had a strong smell of mildew. Sheet on one bed were still slightly wet.
Stayed 1 night in Sep 2024

8/10 Good

Rebecca

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ELIZABETH, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice peaceful stay.
Stayed 5 nights in Aug 2024

8/10 Good

Tasha

Travelled with family
Liked: Staff & service
Disliked: Amenities
the rooms were nice but had shelf falling off wall. water pressure was awful. refrigerator leaked water all over the floor
Stayed 2 nights in Aug 2024

10/10 Excellent

Dora

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to to venue I was attending
Stayed 1 night in May 2024

6/10 Okay

Veronica

Stayed 2 nights in Aug 2024

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean place
Stayed 3 nights in Aug 2024

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Billye

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty dark holes in walls no electricity which was the reason we booked the room so my 76 year old mom with a heart condition and diabetes would have a comfortable safe place to stay She did not feel safe so she told them to cancel and she left we called Expedia and best Western and were told they were working on a refund this has not happened
Stayed 1 night in Jul 2024

10/10 Excellent

Tamu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Zachery

Disliked: Staff & service
I was unable to contact them to cancel my reservation because of the hurricane during my visit and they argued with me that they were unable to refund me even though I hadn't been at the hotel. They claimed if I would have notified them soonee they could have refunded me. But they wouldn't listen to the fact that I had no way to notify them sooner.
Stayed 6 nights in Jul 2024

4/10 Poor

XIOMARA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My stay was not great, nothing I would do again. When I arrived I found hairs on the bed and in the bathroom in two places they offered to change out the sheets etc but I had already wiped down and sanitized everything. The back door is broken or something it is very loud and I was downstairs next to it so all through the night anytime someone came in or out I would hear it slam. The staff was friendly and helpful when I asked questions. I did ask for late check out and was declined as well though. Overall I would give it a 2 out of 5 I did find a tiny roach too. when I showed the picture to the staff he said maybe the weather but roaches like that are not from the weather. Luckily it was on my last morning on my way out otherwise that would have been more of a problem. Given the storm and no other available rooms. It was okay but no I would not go again.
Stayed 4 nights in Jul 2024

8/10 Good

Veronica

Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

6/10 Okay

Virgil

Clean it up
Stayed 6 nights in Jun 2024