Crowne Plaza Shenandoah, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Shenandoah, an IHG Hotel

Interior detail
Restaurant
Cocktail bar
Exterior
Outdoor pool, free pool cabanas, pool umbrellas

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
19333 David Memorial Drive, Shenandoah, TX, 77381
  • Main Event Entertainment
    7 min walk
  • Woodforest National Bank Stadium and Natatorium
    18 min walk
  • Memorial Hermann
    1 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    26 min drive

Room options

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Single Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Single Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Single Bed

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 2 Single Beds

Standard Room, Accessible, Non Smoking (Refrigerator)

  • Sleeps 4
  • 1 Single Bed

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Refrigerator)

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Shenandoah, an IHG Hotel

Hotel with free parking, a quick walk to Main Event Entertainment
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Crowne Plaza Shenandoah, an IHG Hotel offers 152 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Shenandoah, an IHG Hotel. During your stay, you're just a quick walk from Main Event Entertainment. Free WiFi in public areas, free self-parking and a free area shuttle are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by foot from Main Event Entertainment and a 1-minute drive from Memorial Hermann
  • Free local-area shuttle service
Crowne Plaza Shenandoah, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There's an onsite business centre. Event space at this hotel measures 6997 square feet (650 square metres) and includes conference space. The business-friendly Crowne Plaza Shenandoah, an IHG Hotel also features a garden, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This 4-star Shenandoah hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 7 AM to 11 AM.
Johnny's – On-site restaurant.
The Blue Bar – On-site cocktail bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Johnny's
  • The Blue Bar

Things to do

  • 24-hour gym
  • Golf
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 6,997 square feet of conference space
  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (178 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Shenandoah-The Woodlands Hotel
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Hotel Shenandoah-The Woodlands
Holiday Inn Hotel Woodlands
Holiday Inn Shenandoah-The Woodlands
Holiday Inn Woodlands
Hotel Holiday Inn Hotel & Suites Shenandoah-The Woodlands
Holiday Inn Hotel & Suites Shenandoah-The Woodlands Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands
Holiday Inn Shenandoah The Woodlands
Shenandoah The Woodlands
Crowne Plaza Shenandoah
Crowne Plaza Shenandoah, an IHG Hotel Hotel
Crowne Plaza Shenandoah, an IHG Hotel Shenandoah
Holiday Inn Hotel Suites Shenandoah The Woodlands
Crowne Plaza Shenandoah, an IHG Hotel Hotel Shenandoah

Crowne Plaza Shenandoah, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 703 out of 1004 reviews" "
Rating 8 - Good. 178 out of 1004 reviews" "
Rating 6 - Okay. 64 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 35 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest properties I've experienced. This operation seems to have a great attention to detail when it comes to customer service and cleanliness. Couldn't be happier. If I had to nitpick, the towels for the pool area could be larger. Still an A property for the money, in my opinion.
Stayed 2 nights in Sep 2024

10/10 Excellent

Precious

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

8/10 Good

kaleice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Tiffany

Business traveller
Liked: Property conditions & facilities
The carpet was damp and so was the couch. Not sure if it's moisture from air conditioning. I turned it off. Besides that the bed was amazing and property was quiet.
Stayed 2 nights in Sep 2024

8/10 Good

Ivan

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Ginger

Travelled with partner
Outdoor space with tables littered with food and cigarettes. Never cleaned over the entire two days we were there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is clean and very quiet everyone was super helpful…… and great pool area
Stayed 1 night in Sep 2024

10/10 Excellent

Dawn

Stayed 1 night in Sep 2024

10/10 Excellent

Cherryll

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk made our stay fantastic. They were absolutely wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

gloria

Stayed 1 night in Sep 2024

8/10 Good

Claudia

Travelled with partner
Liked: Staff & service, amenities
Nice clean property except for the fact that a beetle or some kind of bug crawled on my boyfriend and I in the middle of the night in our bed….yea dont pick an accessible room I guess?
Stayed 1 night in Sep 2024

4/10 Poor

Kelly

Travelled with group
Disliked: Cleanliness, amenities
Shower head was broke . Couldnt take a shower. Stains on furniture and bed.
Stayed 1 night in Sep 2024

8/10 Good

Tucker

Stayed 1 night in Aug 2024

10/10 Excellent

DILLON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Sergio

Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very clean hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Sheila, Ingleside

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very clean and nice place to stay. Rooms were quiet. Staff was extremely courteous. I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Roshawnda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Brien

Stayed 1 night in Aug 2024

8/10 Good

Dora

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly. The cable was not working, was not their fault but they did give us some free drink vouchers or free breakfast I would stay here again.. Had a great time hanging out in the pool!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

ced

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Ok
Stayed 2 nights in Aug 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how quick and easy to check in and out! Loved the service.
Stayed 1 night in Aug 2024