6/10 Okay
Darla, Mabank
Travelled with family
15 Oct 2024
Disliked: Amenities, property conditions & facilities
We have been staying at this motel every year for the last 7 years and I recommend this motel a lot but this year it seems to have gone downhill. We had the same room 3 years ago and it was fantastic this year it was kinda dirty and everything felt wet. The walk in shower floods half the bathroom every time you shower and the tiles and towels don’t dry out even running the air conditioning and using the exhaust fan. When we first arrived my kids went in first and found feces in the toilet and what I expected is feces on the shower chair that was in the shower. The tv remote is really horrible and barely works but I didn’t say anything because the remote wasn’t that big of an issue. The lampshades had rusted metal because of the constant moisture in the air. When my daughter mentioned some of the issues to the front desk they said the room had been empty all week so there there definitely shouldn’t have been anything in the toilet and then when she went back a few minutes later the manager/owner(?) was yelling at that employee at the front desk in front of guests. When I checked out and told her of the issues she asked if I’d went to the front desk right away. No I didn’t because my kids had already flushed and she probably would have said it was one of them besides the fact that my daughter in another room had them all running around cleaning up her room because the seal around the toilet leaked and she had worms and water in her bathroom at check in.