10/10 Excellent
Leslie
14 Sept 2024
Liked: Cleanliness
Fabulous when things were going well...
The Riva Hotel was great, lovely staff, Irenia, and the patio was enormous and well furnished.
The kitchen had issues and could have used both a microwave and a few more drawers for utensils and food. Also there could have been more lamps for reading in the bedroom and another comfortable chair in the living room.
My biggest issue was that there was a power outage for 8 hours and a water outage the next day for over 12 hours. Neither time did the staff attempt to tell us what was going on. I know that this probably is not a usual issue but it made our stay more difficult that it needed to be. We were never offered compensation for the two disruptions.
We visited in the shoulder season and everything was closing up, but I imagine that it gets really crowded in the summer. Still, not much to do in the area, except the beach.
Leslie
Stayed 5 nights in Sep 2024